Tagged Questions
10
votes
4answers
232 views
Form Design: Mutually Exclusive Tabs vs. One Form
I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
13
votes
6answers
279 views
Should usability testing of a competitor's website be a part of your usability testing routine?
I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
9
votes
7answers
226 views
How to test usability on competing mock ups cost-effectively?
I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
10
votes
4answers
167 views
Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability?
I have questions about usability.
Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability?
Also, I read this previous question ...
3
votes
3answers
977 views
What is the difference between usability testing and user acceptance testing?
User acceptance testing (UAT) and usability testing (UT) appear to have many similarities in terms of goals and output, and often purpose. What is the main difference between usability testing and ...
0
votes
1answer
43 views
Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]
A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
6
votes
4answers
139 views
Conveying that usability problems exist to developers, cheaply!
I'm a developer transitioning towards design/usability.
I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side.
My goal is to work ...
6
votes
2answers
111 views
How to use paper prototyping on an existing product
Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate.
However if you're working on an existing product and want to test small ...
9
votes
3answers
516 views
Usability testing and responsive web design
What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
9
votes
5answers
353 views
How should I introduce participants to a usability test?
I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
3
votes
6answers
188 views
Is a usability study on just a newsletter effective?
I'm doing a usability study in our lab next month to test a newsletter for a client. It will be my first test with only an email (instead of a website). I'll only have 3/4 tasks (open email, choose ...
0
votes
3answers
110 views
Usability Testing: Can we test a website 1 language (ex.: english) but get feedbacks and ask questions in another (ex.: spanish)?
Can we receive good feedback from bilingual people if we test a prototype in one language but do the usability study in another?
1
vote
2answers
321 views
Where can I find existing System Usability Scale (SUS) results to compare against?
I'm looking for a resource of existing System Usability Scale (SUS) study results to compare against.
I've read in a few papers/webpages that plenty of such data is available, unfortunately I can't ...
2
votes
2answers
382 views
How to user test a redesign?
In some website projects, you are testing whether users can complete specific functionality. For example, with a shopping cart I can measure the percentage of users that complete checkout, the amount ...
2
votes
1answer
79 views
Testing with current clients
I'm working on improving a product that rarely gets new customers (since it targets a very small specialized niche), and I'm not sure how usability testing would work here. I assume that current ...
10
votes
4answers
327 views
How can we communicate that UX work can't be done by just anyone?
About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need.
But, to this date, I still can't get over one little issue: lots of people ...
3
votes
3answers
720 views
Let tester directly click on web site to report bugs, similar to bugherd? [closed]
I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com
Bugherd is designed for this but it ...
4
votes
2answers
122 views
Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?
My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ).
Originally we asked for a consistent group of ...
10
votes
5answers
273 views
What do you wish you had known before your first ever user evaluation workshop?
What have you learned from the process of testing prototypes / products with users that you wish you had known before you went into your first workshop? Pitfalls, freak-out moments etc?
-1
votes
1answer
143 views
Android application for London Transport (usability ?) [closed]
I'm developing the Android application for London Transport which includes Journey Planner, Tube status, Live Departures Boards, Maps, Finding a taxi function and so on.
I'd like to get some ...
13
votes
12answers
253 views
When is automated remote usability testing useful?
There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
