a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.
5
votes
1answer
40 views
Comparing the WAMMI and SUS scales
From doing a lot of research about standardized measurement for usability, I came across the WAMMI questionnaire which looks at a few of the factors in usability that goes into more detail than the ...
3
votes
2answers
50 views
In usability testing, what consensus from users is enough to throw out an idea in future iterations?
I am in the midst of adding about 100 images to one of my current projects after completing a round of usability testing on a low/medium fidelity prototype yesterday. I included ideas for 4 pages in ...
-1
votes
0answers
13 views
When testing UX on a website, what are good sites to get people to take surveys for free? [closed]
example question -
would you do any shopping on this site?
a) yes
b) no
c) maybe
Explanation _.
there is this sub on Reddit where people will take surveys for free and you can submit your own: ...
10
votes
4answers
194 views
Form Design: Mutually Exclusive Tabs vs. One Form
I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
3
votes
1answer
78 views
What is the standard / benchmark test for user familiarity or proficiency with computer technology?
When conducting usability testing, a variable that comes up is the competence or familiarity of different users with Internet or software application technology. It seems strange to compare different ...
3
votes
1answer
36 views
What sort of tasks should be included in a lab test to determine baseline for a user?
I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own.
When doing a more formal test and not a guerrilla ...
1
vote
1answer
70 views
Installing recording software
On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
13
votes
6answers
277 views
Should usability testing of a competitor's website be a part of your usability testing routine?
I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
9
votes
7answers
224 views
How to test usability on competing mock ups cost-effectively?
I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
1
vote
2answers
80 views
List of statements which can be used to measure the value proposition of a website
I'm looking for a list of statements that can be used to measure the value proposition of a website.
For example:
The site is intuitive and easy to navigate.
The site's content is well structured ...
10
votes
4answers
167 views
Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability?
I have questions about usability.
Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability?
Also, I read this previous question ...
4
votes
1answer
103 views
A/B Testing Home Page of an Ecommerce Site
I am very new to any sort of website testing (please be gentle!), and I have some questions (mostly just for my own understanding) about A/B testing an ecommerce site's home page.
The company I work ...
-2
votes
1answer
39 views
Auto opening applications on OS load [closed]
Something really irks me about Spotify. When you install their application, they chose to have the application auto open when you first load your operating system. It's an opt out scenario, where ...
3
votes
3answers
97 views
When user testing, how important are representative users?
I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people.
When I want to go about testing ...
3
votes
3answers
103 views
Brief and effective way to present usability study results
I am looking for a great template to create usability study results document without putting anyone to sleep. I have created plenty of them before but would like to see if there is something better ...
1
vote
0answers
26 views
What is the best way to record a user lab that includes multiple devices? [duplicate]
I have always used porgrammes such as Morae or Silverback to record user labs, but I'd like to test different breakpoints on a responsive site using actual devices. How do I record tests on tablets ...
1
vote
2answers
258 views
Usability assesment methods for cross-platform mobile applications
I am new to usability testing.
I want to do a usability study comparing multiple mobile applications that are made using different technologies - for example native, phonegap, appcelerator, etc.
...
3
votes
6answers
154 views
What's the best way to conduct user research at a trade show?
I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
2
votes
1answer
52 views
Anyone experienced tree testing of multilingual website?
I work in a multilingual region, like many of us. My clients' websites are multilingual (often, there's a main language and sub-languages). When I perform a tree test on their structure, is it enough ...
5
votes
3answers
241 views
Responsive mobile testing - Is resizing the desktop browser adequate?
Other than touch events, is there any appreciable difference between testing a responsive design by resizing a desktop browser and testing it on a mobile device? There are a plethora of mobile devices ...
21
votes
1answer
391 views
Are activity alerts effective? example: 5 people are viewing this hotel right now
For example, Expedia (and other hotel sites) have alerts that come and go that say things such as, "17 people have booked this hotel this week." Is there any documentation out there concerning this ...
6
votes
1answer
173 views
A/B testing a site with low traffic
I've always been very interested in A/B testing, but have never had the opportunity to implement it on any websites.
I work at a digital agency where the main reason why we haven't been able to ...
6
votes
3answers
102 views
When to end usability test task
I was wondering: if participant thinks he has found the solution to a task, do you end the task even if the solution is the wrong one? Eg. you task the participant to find some information, but he ...
4
votes
3answers
142 views
Cameras for Paper Prototyping
I help manage a small usability lab. One of the things we're trying to is to record paper prototyping sessions - with a user sitting at a table and a camera directly overhead (from a height of about ...
0
votes
2answers
96 views
What are good online resources for testing designs of an IPhone app? [closed]
I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
7
votes
2answers
176 views
User testing for car interfaces
Users often interact with car head unit displays while driving. Typical usability tests are designed assuming that the user is not driving while performing a usability test. Are there any good methods ...
3
votes
3answers
919 views
What is the difference between usability testing and user acceptance testing?
User acceptance testing (UAT) and usability testing (UT) appear to have many similarities in terms of goals and output, and often purpose. What is the main difference between usability testing and ...
8
votes
2answers
179 views
Has user testing ever revealed that you have to change your app's UI colour?
Dark-themed UI colours have been popular for a while on certain desktop applications (Adobe Lightroom as an example), and seem to be popping up on mobile applications as well. I'm referring to the ...
8
votes
4answers
414 views
What skills (if any) differentiate UX from Design?
I recently came across a poster on UX careers, where the bottom of the poster lists some specific skills and their prevalence in UX jobs. I found it somewhat disturbing that usability testing was ...
2
votes
2answers
63 views
What metric should I use for A/B testing of a blog homepage?
We are launching a blog about web design. The goal of our blog is of an ordinary content site - to get visitors to read as many articles as possible (NOT to get ad impressions).
Our designer has ...
2
votes
2answers
111 views
Would doing freelance usability testing help me learn more about UX?
I am looking into joining the following services:
UserFeel - (http://www.userfeel.com/)
Analysia - (http://www.analysia.com/Index.asp)
I want to make some income on the side while looking for more ...
2
votes
1answer
59 views
Best practices or resources about online assessment
I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
5
votes
1answer
219 views
What is a good tool for mouse tracking? [closed]
I would like to be able to track user activity on an HTML page.
What I want to achieve is the following, a breakdown of user activity per page, and a total time spent on the entire flow.
The ...
8
votes
3answers
335 views
screen video capturing (usability test) on mobile
I'm trying to figure out how to conduct a usability test upon a handset device (smartphone).
it seems there aren't many methods for screen video capturing of a user making use of an app.
Do you know ...
0
votes
1answer
43 views
Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]
A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
6
votes
4answers
136 views
Conveying that usability problems exist to developers, cheaply!
I'm a developer transitioning towards design/usability.
I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side.
My goal is to work ...
6
votes
2answers
111 views
How to use paper prototyping on an existing product
Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate.
However if you're working on an existing product and want to test small ...
4
votes
4answers
122 views
How do you determine the order of tasks in a usability test?
How do you determine the order of tasks in a usability test? Do you for example avoid putting tasks with similar paths one after another?
5
votes
1answer
765 views
Formative and Summative Usability Testing
I bumped into this document and it suggests the use of (a) Formative and (b) Summative Usability Testing.
To be honest, is the first time that I bumped into this kind of terminology, and I while ...
9
votes
3answers
506 views
Usability testing and responsive web design
What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
2
votes
4answers
169 views
Best way to add data in empty fields
I want to add data in empty fields and below are the attached solutions i come up with.
Solution1: Refer to first two images: I have added one "+" button on the top of the page> When user clicks>All ...
9
votes
5answers
351 views
How should I introduce participants to a usability test?
I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
3
votes
3answers
204 views
Where is the best way to approach hallway usability testing?
I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...
6
votes
6answers
312 views
Finding out how users respond to look and feel
If you wanted to put designs in front of users and test how they feel about the visual designs look and feel. What questions could you ask to explore how users feel without being leading?
1
vote
1answer
90 views
I have a few significantly different layouts I want to test, is A/B or MVT testing the best approach?
I've read that A/B testing and MVT are best for testing smaller scale changes (i.e. button color, headline copy, etc), but are they also suitable for testing two (or more) very different designs? ...
1
vote
4answers
144 views
Who should be responsible for A/B testing and conversion optimization?
Currently, I'm wearing many hats, but looking to expand our team and eventually dedicate someone to running A/B, MVT and conversion optimizations for us.
With companies where even minor % ...
0
votes
3answers
142 views
Interesting ways you can provide a client with feedback from user testing?
User testing reports are often pages long, lets face it how often do clients actually read this. What interesting ways can you share the results of user testing?
3
votes
3answers
197 views
Are “view more” links still being used?
Some years ago, it was usual to see a list of articles in the homepage of any website with a link often called "View more".
Nowadays it's difficult to find a website using this link, I noticed that ...
3
votes
2answers
143 views
Cultural differences while usability testing
As a Briton, I realise there are cultural differences that I need to consider while testing. For example I have found that citizens from the Indian subcontinent are less likely to directly criticise ...
1
vote
1answer
75 views
What is are the main pros and cons using “usability testing as a service” solutions?
I came across a few articles (e.g. here and here) with a list of "usability testing as a service" providers, and was wondering if it's so great, why doesn't everyone use it? Is there a clear list of ...
