a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

learn more… | top users | synonyms (1)

3
votes
1answer
28 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
1
vote
2answers
16 views

Save untested connection when testing is possible?

I have an admin console where I can add configure different data sources for my web application. The page looks like this : Some of my queries are : What is the ideal scenario for test and save ...
0
votes
5answers
33 views

Whats the different between Use Case (in Software Development Process) vs User Goal (in Usability Testing)

My background is system analyst, but while learning UX processes I have faced several things that confuse me; one of them is the differences between User Goal that is used in usability testing and Use ...
5
votes
4answers
75 views

Can something be a Minimum Viable Product if it lacks features that will be necessary for sustainability?

I've heard various definitions of minimum viable product (MVP), but they all focus on a simplified, yet useful, version of the final product. My team is building a product that currently appeals to ...
11
votes
1answer
243 views

Replacing all interaction in a complex UI with a single input field: Do successful implementations exist?

Main questions Can you provide examples of implementations that implement the suggested solution below? If yes, what are the benefits and drawbacks, especially as reported by users? As the SE ...
0
votes
0answers
13 views

Recording Mobile Device for Usability Testing Sessions [duplicate]

Hi everyone i have a question regarding recording mobile device usability testing sessions. do you suggest any external device i can attache to the camera to record the test? if you familiar with ...
3
votes
2answers
63 views

How can I test a users decision to buy something?

I am working for a quite large online store. We want to start user tests inhouse. As far as I know you can test functionalities with user tests. But our brand is a way of life and many of our ...
2
votes
1answer
35 views

How do I take feedback about a bare minimum live feature?

I am part of a small startup and I am new to the UX process. I have been designing for about a year without following a process or structure. We offer MOOCs and we are looking to overhaul the video ...
4
votes
1answer
93 views

Testing with an application that will require user training

I have been assigned a project where I need to start doing Salesforce usability testing with a customer service department. My issue is that I've never tested an application that will require user ...
0
votes
1answer
59 views

Should the design/appearance of an application a part of a usability test?

So i was wondering, i developed an application (android) and put alot of effort in creating a user friendly and visual appealing experience for the user. Afterwords i held a small usability test ...
3
votes
3answers
52 views

How should I test my mobile app's user interaction qualitatively? [closed]

How do you conduct qualitative research on mobile apps? Do you use screen capturing tools, metrics, etc? What metric did you find most indicative?
1
vote
1answer
33 views

Display/Record touches in iOS

Does anyone know of a way to visualize touch gestures (specifically taps) in iOS? I will be screen recording a usability test using an InVision web prototype, so I need a separate tool rather than an ...
3
votes
1answer
38 views

Is it ok to let users scroll for more information on the main elements?

I know that your suppose to have the most important content and information in front view. In other words, users shouldn't have to scroll to get to the content. However, what about the content of ...
1
vote
3answers
184 views

What is the difference between alert, notification banner and toast message?

Is there is any difference between alert, notification banner and toast message, When it should be used, under what condition and scenario. In which component does the below image will suit?
0
votes
4answers
134 views

Should I ask the user to complete the task as fast as she can in user test?

I need to evaluate insurance auto quote process which has 3-4 pages of forms to fill. I have designed a prototype with two variations and want to test which of them is easier to use. So I plan to ...
0
votes
2answers
43 views

WAMMI vs SUS global score

are the global scores of the WAMMI and SUS questionnaires comparable? Does a website with a WAMMI score of 95 have a better usability than a website with a SUS score of 85? If they aren't directly ...
0
votes
1answer
41 views

Interviewing a Single User About an Existing UI Improvements

I am about to interview / ask questions from a single end-user, who has been using the application in prod for 3 months daily. I am wondering is there some existing question set to begin this with? ...
7
votes
3answers
164 views

What user experience level to target with usability testing?

I'm working on a project where we have the opportunity to test an upgraded version of a system with 4 users. The new version isn't radically different from the current version, but there are some ...
0
votes
1answer
59 views

Making a Heuristic Evaluation

I'm upgrading our IT (acted as Dev) and am delving more into UI and UX. I've been reading the 10 heuristics of Nielsen and had a doubt: Is the analysis done as list check (ie, caught the first ...
3
votes
1answer
65 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
0
votes
2answers
50 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
0
votes
4answers
49 views

What would be the wording for an “all type of rooms” taxonomy?

I'm working on this app and right now it has a common taxonomy called "hotel". However, this app can work with hotels, chains of hotels, apartments, rooms, cabins, guesthouses and anything you could ...
2
votes
1answer
68 views

Usability Test for a Filtered Drop-Down Menu

I am revising a set of form fields that require users to manually enter someone's first name, last name, professional code #, etc. to be a drop-down menu with fuzzy matching. The user would begin ...
4
votes
3answers
73 views

How to demonstrate to stakeholders that redesigning an enterprise solution requires substantial initial investigation

I'm trying to explain the value of proper research for a large enterprise application redesign. There is some pressure to deliver mockups "to get ahead of development" but the reality of the ...
-1
votes
1answer
81 views

Trouble Getting People to Complete Free Listing Form [closed]

I own a motorsports website which I have poured my heart and soul into to make it the best in the industry and of which does very well and is blessed by Google in search for popular queries such as ...
2
votes
4answers
88 views

What is the rationale behind creating a 'pretotype' rather than a more simplified version of a prototype?

Do we really need to make design more complicated than it really is (or should be)? I have heard that the term 'pretotype' is being thrown around a little bit as the next trend in UX research and ...
0
votes
3answers
123 views

usability testing and target group

I intend to conduct a usability study on a website (say an elementary school) to find out about ease of use, learnability etc., the first group of prospective users I would approach are parents for ...
0
votes
1answer
30 views

When to switch from best UX practices/guidelines to user testing?

The Nielsen Norman Group has UX Guidelines for how to present visited links. I was adhering to the guidelines by making visited links appear faded, but the client reasoned that the users of this ...
3
votes
1answer
64 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
0
votes
0answers
23 views

Digital Video Recorder Glasses Spy Camera Eyewear for Usability Test

Do you think it could be useful to use a Digital Video Recorder Glasses Spy Camera Eyewear (e.g.: http://www.amazon.com/Recorder-Glasses-Camcorder-Eyeglass-4GB/dp/B00JIMMN92/) to record usability ...
3
votes
2answers
120 views

What kind of card sorting is the best?

I have an online grocery website, it includes different categories and subcategories, I want to test the the usability of categories tree, in this case closed card sorting or open card sorting is the ...
2
votes
1answer
44 views

Quick interactive mockups for early usability testing [closed]

I've completely fleshed out my idea for a mobile web app. I've created the mockups in Sketch 3, and have documentation of all the models and controller actions I need to make this app work. I want to ...
0
votes
0answers
35 views

What sorts of questions should I be asking after each usability task? [duplicate]

What sorts of questions should I be asking at the end of each usability task? I am trying to identify usability problems - but I was wondering if there is an efficient way of doing this - i.e. ...
0
votes
1answer
99 views

Free usability questionnaire templates to follow?

I am a programmer, and whilst I may know a lot about programming - I do not know a lot about UX or usability testing in general. I plan to undertake a usability test on a website that I designed. ...
1
vote
3answers
84 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
0
votes
1answer
37 views

Is it necessary to conduct both guerrilla testing and traditional testing for a single website?

I am in the process of conducting some traditional usability test sessions for my sports website. I have some good feedback so far on the navigation, layout and design of the website. But I've just ...
3
votes
2answers
94 views

Is it good practice to ask why a participant didn't do something a specific way after a usability test?

I am conducting several usability tests this week on my sports website. The purpose is for me to find out any flaws in the design or any usability issues that may affect navigation and other factors. ...
1
vote
4answers
66 views

Calculating tasks response time with paper-prototypes?

I am conducting paper-prototype testing and manage to collect data about completion rates and satisfaction scores. However, I am finding it difficult to calculate the task times. Is there another ...
1
vote
2answers
26 views

Should I revert back to the home page after each usability test task?

I am conducting a usability test of a sports website. I'm trying to find potential usability errors and design flaws for my website. I have a list of tasks that I will give to my participants to ...
1
vote
2answers
46 views

Executing usability tests on a system which has on-boarding. Should the users be aware of this?

Planning on running usability tests with a product that has an extensive on-boarding tutorial/process. Of course the actual product will allow the users to skip such steps however the product it self ...
0
votes
2answers
50 views

How do I get large numbers of specific users cheaply? [closed]

I need to recruit 100 users for a quantitative survey. The users need to have specific job roles in sales and marketing. While an even split in demographics is ideal, it is not required. I have the ...
0
votes
0answers
21 views

Best practices for getting quantitative data feedback on different design variations from a large number of users

We are interested in running a purely quantitative remote web-based user test with 100 specific users and showing them different design variations of a concept. After they see the concepts, we will ...
1
vote
3answers
135 views

Preference of paper prototypes over paper-in-screen prototypes

Similar to paper prototyping, paper-in screen prototyping displays low-fi mockups on the device itself. However, the latter will only work with some pre-defined scenarios. (i.e. the interactions of ...
4
votes
4answers
146 views

Should we ask users to play a role when performing user testing?

I'm actually working on a users-testing session, to test an expense report application. My question is: When I ask the user to do a task, should I ask them to play a role? Example: If we want users ...
0
votes
1answer
182 views

Deciding about labels (Taxonomy in User Interface)

I work for a delivery company and we are creating a new section for our mobile app, which has the following features: Pending reviews of restaurants Order Status Order History Favorite restaurants ...
0
votes
2answers
55 views

Tool/ workaround for testing locally stored Webpage on iPhone

I need to test a webpage on iPhone. Due to some security/IT regulations, I'm not allowed to use cloud services (especially US-based 8-) , because I'm working for a big company in Europe). So I'm ...
5
votes
1answer
264 views

Would having people vote on the outcomes of multivariate tests keep people interested in UX?

I'd like to get people at my company involved in usability testing by encouraging them to vote on the outcomes of multivariate tests. A talk I saw at a conference a few weeks ago explained that this ...
0
votes
2answers
74 views

User testing: asking experienced users to bring frustrating test cases?

Is it a valid testing strategy to ask experienced users to bring their own frustrating use cases to the table, rather than giving them our own task to work through? Are there caveats or best ...
0
votes
1answer
32 views

Time intervals for prompting the user for profile information

I have to collect some piece of information from the user and add it to his profile. The screen that asks the user for the information is skippable but with without a "don't remind me again" option. ...
2
votes
2answers
187 views

UI Memorability Testing

I'm about to start testing the memorability of a user interface the Nielsen's way, where UI memorability is the amount of time/number-of-tries needed for the user to reach the efficiency during a ...