a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

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3answers
100 views

Showing details of a product on the listing/index page VS showing it on a separate page

Lets say you have an index page where you list all your products. When it comes to showing details of a product I have seen some interesting variations. Housing.com shows details(e.g, this link) on ...
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2answers
161 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
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1answer
18 views

Integrate 2 Products into the same mobile app

I have been asked you combine 2 products into 1 mobile application. The 1st application is an app for an ONG Institution which wants to received donations. The second one is a payment gateway which ...
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1answer
17 views

Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
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0answers
54 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...