a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

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quantifying field study ROI

I have the feeling I'm not the first person on this site to be in the position of advocating for mounting field studies for their company's software and being challenged to produce data ahead of time ...
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What advice can be given for writing a chapter on Research Methodology?

I am about to write my Research Methodology of my PhD thesis, but I realized that for proper research methodology to be presented, the actual remote usability test must be conducted. I am confused ...