a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

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2k views

Framework or plugin for tracking user actions on a web application

I've been working for a while on various proof-of-concept applications for social network privacy, which I've evaluated for publication with various user studies. Is there a useful, free, framework (...
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3answers
614 views

Are “view more” links still being used?

Some years ago, it was usual to see a list of articles in the homepage of any website with a link often called "View more". Nowadays it's difficult to find a website using this link, I noticed that ...
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1answer
253 views

User usability analysis [closed]

i am unable to find the answers to the following questions.Please help me resolve (a) Name quantitative and qualitative techniques for analysing the usability of a software product. (b) Compare the ...
3
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3answers
74 views

How should I test my mobile app's user interaction qualitatively? [closed]

How do you conduct qualitative research on mobile apps? Do you use screen capturing tools, metrics, etc? What metric did you find most indicative?
3
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1answer
446 views

Do users change settings in mobile apps?

I have just read this article and i am curious if users have this same behavior in mobile applications, i suspect so, but it is only based on intuition. Does anyone know of some public studies or ...
3
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2answers
546 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
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6answers
262 views

Is a usability study on just a newsletter effective?

I'm doing a usability study in our lab next month to test a newsletter for a client. It will be my first test with only an email (instead of a website). I'll only have 3/4 tasks (open email, choose ...
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0answers
33 views

Looking for any studies OR anecdotal stories on the usability of lightweight markup languages (like Markdown, MediaWiki or BBCode) [duplicate]

Possible Duplicate: Is Markdown Friendly Enough for Non-Technical Users? I need to create a simple markup language (none of the ones out there quite fit the bill). However, I'd really like to ...
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2answers
124 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
2
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3answers
411 views

Gamification: Scalability and affordance of visual rewards? [closed]

By the end of 2014, Gartner Research Report predicts that over 70 percent of Global 2000 organizations will have at least one "gamified" application, and that "gamification is positioned to become ...
2
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3answers
153 views

Icon coloring for color blindness

I have scenario where there are 2 icons(Check and Exclamation) with 4 states.The colors of the icons changes on following scenarios State 1 - ! - Grey (Configuration is missing,has content) State 2 ...
2
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2answers
222 views

UI Memorability Testing

I'm about to start testing the memorability of a user interface the Nielsen's way, where UI memorability is the amount of time/number-of-tries needed for the user to reach the efficiency during a ...
2
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3answers
305 views

Is using Page's section scrolling good for UX?

A designer is insisting on using this effect on a website like this http://alvarotrigo.com/fullPage/examples/normalScroll.html http://www.thepetedesign.com/demos/onepage_scroll_demo.html You must ...
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2answers
203 views

SUS usabilty questionnaire

I am new to SUS questionnaire. I want to use five questions form SUS in my research. I am taking 3 even questions and 2 odd questions. Using questionnaire this way will it misinterpret my results. Can ...
2
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3answers
343 views

Showing details of a product on the listing/index page VS showing it on a separate page

Lets say you have an index page where you list all your products. When it comes to showing details of a product I have seen some interesting variations. Housing.com shows details(e.g, this link) on ...
2
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4answers
96 views

Who to involve when making user tasks/scenarios for a usability test?

I am conducting my first usability test in our in-house testlab. I have asked my team (and the rest of the company) for hypotheses and aches regarding the service we are goint to test. Based on these (...
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4answers
152 views

Cognitive strain by reading data in tables?

I would like to know if there is a study made about the cognitive strain that there is (or isnt) on reading dataheavy tables. I know there is a lot of help out there for how to make tables easier to ...
2
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2answers
232 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
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4answers
370 views

A/B testing VS UX usability enhancement by UX guy?

What us the point behind A/B testing if everything will be decided by the users inputs of websites then Is there any role for UX guy in this case? Should we give preferences the results of A/B ...
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4answers
474 views

Looking to create a good user interface to ask 4 questions to users in the best possible way?

I am trying to create a good UI for the main page of my website. I need to ask 4 questions to users in easiest possible way- Query terms - e.g toyota Corola Category (optional) - e.g. Cars Location ...
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2answers
1k views

Questions to ask in a comparative usability study

As I mentioned in this question, I've been working on proof-of-concept applications for social network privacy and running usability studies to evaluate them for publication. I'm a beginner to user ...
1
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3answers
333 views

Geek-friendly website design for a software shop [closed]

We are in the process of branding our start up. Our target customers are technology shops around the world. Thus we want our logo and website's look and feel to be appealing to techies and geeks (Not ...
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3answers
167 views

How to create a web application with good user experience or usability?

I am a front end developer, new to "user experience" world. I got a web application which has usability issues, which I have to recreate as per usability point of view. I referred many articles ...
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2answers
298 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
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2answers
1k views

Grouping Likert Scale responses to positive (agree) and negative (disagree)

We have conducted a survey using Likert Scales with the following options: Strongly Agree Moderately Agree Slightly Agree Slightly Disagree Moderately Disagree Strongly Disagree For ...
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2answers
930 views

What are the differences between Usability Attributes and Usability Requirements

I want clarification on the above subject matter. Many authors refer to the two constructs as same. I will also like to to have full discussion on them and other external sources for further details.
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2answers
284 views

How to measure the user experience?

recently I had the joy to be part of a new department in our company, the user experience department. I'm really happy with my new work,but recently my bosses started to do some changes in our ...
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2answers
46 views

Is it correct to design personas from use cases provided by stakeholder?

I am currently creating personas for a new project. I don't have any user data except for the use cases provided by the stakeholder.I did competitive analysis and identified few interaction issues(...
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1answer
142 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
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1answer
636 views

Looking for best practice, articles, tests or studies on video placement on websites.

We are a publisher of many special interest (that doesn't mean x-rated! ;) news websites (tech, music, sport etc). The majority of our content is editorial but we obviously have a growing amount of ...
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3answers
90 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
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1answer
43 views

A concrete approach to user evaluation

I am conducting a research in which I plan to rely on user-centered design methodology. If my understanding of this methodology is correct, it is important to have many iterations in the end of which ...
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1answer
88 views

When to display “Request is taking too long” message

Does anybody know if any solid metrics exist around when to display the error "Request is taking too long..." when trying to load a page? I know all pages will very depending on the DB calls etc., but ...
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2answers
89 views

Showing/Hiding/Identifitying Unavailable Options

I am working on a simple application. It's class/seminar picker application. The user logs in then selects the seminars they wish to attend. Some of the seminars have pre-requisites (which each user ...
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3answers
426 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
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2answers
648 views

Which legal documents are required in user research?

What kind of legal agreement do we have to solicit from user research participants prior to involving them in a user study? I'm specifically interested in diary studies, but I guess it's pretty much ...
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2answers
234 views

Studies on the impact of switching operating systems in corporate organizations

Browsing through a previous question on the usability between Windows and Mac OS, I thought an interesting question would be to see if there were any studies done on the impact of changing operation ...
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2answers
328 views

Examples of data collection methods about users and context in hospitals? [closed]

Can someone provide examples of field data collection methods about users and context in the health care domain more precisely in hospitals? And if possible what are the results of the research?
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1answer
25 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
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2answers
62 views

what is the reason befind putting questions' stat on left on questions list?

Giving the fact that users read left to right, does SO want users to read question's stats first then question title ? if so why ? wouldn't be more pratical to read first the question's title ?
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4answers
136 views

questions at the end of a user study (an online simple game) to see if they enjoyed the study or not [closed]

I have a question. I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or ...
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0answers
131 views

Awesome sources to see great UIs and usability [duplicate]

Possible Duplicate: Must-read User Interface Book? As an outsider (aka. not a designer) and due to the lack of time to innovate, I want to create great UIs and great usability by example, by ...
0
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3answers
77 views

How can I show that a menu item in iOS has its own Settings?

When you tap on Menu 1, it will take you to a different screen. However, tapping on the cog icon will take you to another screen to manage its Settings. Initially, instead of the cog icon, it said "...
0
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1answer
63 views

Textbox “x” icon

Nowadays we don't see the "x" icon in text box anymore. A user can use this icon to erase the whole text field. Does the placement of this icon depend on the kind of app? Any particular reason for ...
0
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1answer
4k views

Comparison of usability between Office for Windows and Mac

I have been using Microsoft Office on Windows for a long time, from 97 to 2013, and occasionally I use it on a Mac computer as well. There has been previous questions about comparisons between Windows ...
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2answers
74 views

Can you make people sign in their accounts for user testing

I am planning to conduct some user testing on popular sites such as facebook/linkedin/twitter. The question is, would they be willing (or should i even ask them) to sign in to these accounts using ...
0
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1answer
65 views

Interfaces designed deliberately to contain high density of content and actions [closed]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
0
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1answer
87 views

Usability of selecting a range of data in stock-type charts

A stock chart is a common tool for displaying financial data or other time-series related data where the data can be streaming by the minute or even by the second, and you also may have historical ...
0
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1answer
37 views

Is it necessary to conduct both guerrilla testing and traditional testing for a single website?

I am in the process of conducting some traditional usability test sessions for my sports website. I have some good feedback so far on the navigation, layout and design of the website. But I've just ...
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2answers
274 views

A slider or a checkbox?

I want to place a filter for price on my website. Currently, I have it placed as slider. I've though about adding a input field on the left and right of the slider which will indicate the min and ...