a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.
5
votes
5answers
229 views
How can I measure why users never return to a web app?
I'm working on an application that's been in use for the past 3 years. It's a web-based product and we have been tracking its usage using Google analytics for the past 6 months (since the time I ...
5
votes
1answer
139 views
When conducting an heuristic evaluation, do you also make note of conforming elements?
When conducting an heuristic evaluation, do you you also make note of the elements that conform, or do you only look for elements that do not conform to the heuristics?
5
votes
3answers
683 views
Are there any tests that can be used to measure the quality of an UI?
What are the criteria that are used to measure the quality of an UI, or compare different UIs with each other?
4
votes
6answers
335 views
Is it good to make different website for Desktop and iPad?
Is it good to make different website for Desktop and iPad? or same site is more better?
4
votes
3answers
295 views
Any evidence of increased click through rates on blue underlined links in html emails?
I'm redesigning our company email template. At the moment links are grey, bold and not underlined. I don't think this makes it very clear that it is a link. My gut instinct tells me that I should make ...
4
votes
10answers
231 views
how much in term of usability are the users willing to pay for visual effects?
How much the users are willing to pay in term of usability in order to have a visually appealing application?
Will they forgive a difficult pattern just because it is visually attractive?
How ...
4
votes
2answers
127 views
Field Highlighting
How to represent a data that is good/acceptable, and data that is not acceptable? Currently I am using green for good data and red for bad data with bold font. Please suggest.
Let me tell you the ...
4
votes
1answer
79 views
How to study competitive/equivalent interfaces efficiently?
Before starting designing a new interface, I usually study equivalent/competitive UIs to come up with some ideas in terms of functionalities and layout.
I would like to conduct this kind of study in ...
4
votes
2answers
654 views
Does it matter if Pagination controls are Left, Centered, or Right-Justified?
Should Pagination Be Left, Centered, or Right-Justified? Does it matter? Any usability studies?
We are redesigning our pagination to be more usable. In the process a question came up of where to ...
4
votes
4answers
200 views
How do I justify a “friendly view” when a department head is adding “table view” as a requirement?
So in the web app I'm currently working on, I need to display a list of objects. I opted for a "friendly" view, with each object being a div. StackExchange's question list layout is actually a good ...
4
votes
1answer
240 views
Usability of Popup sharing / search toolbars on websites
I've been noticing an increase in sites that are using a dropdown / popup sharing and search panel
(The main site of note being http://www.uxmatters.com/)
Is there any research into whether this ...
4
votes
2answers
162 views
Opens in a new window icon placement
When using an icon to represent a link I believe the standard convention is [icon] [Link].
A colleague has raised the point that for links that open in a new window, the icon should appear after the ...
4
votes
1answer
698 views
Studies showing significant usability differences between Windows and Mac OS X?
Everybody has their pet gripes about one or the other, but I'm curious if there is any actual science showing that "The Windows Way" or "The Mac Way" is significantly better for some task.
Just to be ...
4
votes
2answers
217 views
Better portfolio with 'case studies'
How can I make a better portfolio with case studies? I'm disappointed in peoples portfolios being like an art gallery, or not organized well. I probably just need a good example.
3
votes
6answers
156 views
What's the best way to conduct user research at a trade show?
I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
3
votes
4answers
231 views
Does changing behaviour of a link depending on which mouse button is clicked affects usability?
I have a link in my webpage that opens up a dialog that contains some content. Besides showing the content in the dialog. I am also planning to allow that if the user wants to open this content in a ...
3
votes
3answers
261 views
Can web analytic tools track user's behavior across tabs?
I'm curious about logging user actions across multiple tabs; is a user's actions across multiple tabs within a browser trackable? So from user's point of view is there an additional element of privacy ...
3
votes
3answers
217 views
What types of personal information should be collected during a usability study?
I'm curious if usability analysts collect personal information about their participants when performing a usability study, and if so what kind of questions do you ask? Does age, gender, nationality, ...
3
votes
2answers
419 views
Framework or plugin for tracking user actions on a web application
I've been working for a while on various proof-of-concept applications for social network privacy, which I've evaluated for publication with various user studies.
Is there a useful, free, framework ...
3
votes
3answers
197 views
Are “view more” links still being used?
Some years ago, it was usual to see a list of articles in the homepage of any website with a link often called "View more".
Nowadays it's difficult to find a website using this link, I noticed that ...
3
votes
2answers
143 views
Cultural differences while usability testing
As a Briton, I realise there are cultural differences that I need to consider while testing. For example I have found that citizens from the Indian subcontinent are less likely to directly criticise ...
3
votes
1answer
219 views
User usability analysis [closed]
i am unable to find the answers to the following questions.Please help me resolve
(a) Name quantitative and qualitative techniques for analysing the usability of a software product.
(b) Compare the ...
3
votes
3answers
713 views
Let tester directly click on web site to report bugs, similar to bugherd? [closed]
I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com
Bugherd is designed for this but it ...
3
votes
2answers
299 views
Enterprise Social User Interview Questions?
I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
3
votes
3answers
203 views
What is the best way to approach usability testing an intranet?
In my mind, the biggest difference between testing an intranet and a public website are the users. You know exactly who will be using the intranet, because they have to. The roles and tasks are ...
3
votes
1answer
318 views
Do users change settings in mobile apps?
I have just read this article and i am curious if users have this same behavior in mobile applications, i suspect so, but it is only based on intuition.
Does anyone know of some public studies or ...
3
votes
6answers
188 views
Is a usability study on just a newsletter effective?
I'm doing a usability study in our lab next month to test a newsletter for a client. It will be my first test with only an email (instead of a website). I'll only have 3/4 tasks (open email, choose ...
3
votes
0answers
27 views
Looking for any studies OR anecdotal stories on the usability of lightweight markup languages (like Markdown, MediaWiki or BBCode) [duplicate]
Possible Duplicate:
Is Markdown Friendly Enough for Non-Technical Users?
I need to create a simple markup language (none of the ones out there quite fit the bill). However, I'd really like ...
2
votes
3answers
4k views
What should be maximum and minimum length of persons User Name & Password?
I am wondering because I am trying to make sure that person have right amount of spaces for their user name.
User Name and Password are security measures and should not be easy to guess. I have fixed ...
2
votes
3answers
265 views
Geek-friendly website design for a software shop [closed]
We are in the process of branding our start up. Our target customers are technology shops around the world. Thus we want our logo and website's look and feel to be appealing to techies and geeks (Not ...
2
votes
1answer
101 views
Testing with new vs. experienced users
A bit of backstory first: I'm setting up a usability test involving electronic medical records (EMRs). The test has to follow some draft testing guidelines (long pdf) set up by the National Institute ...
2
votes
2answers
299 views
What is a good method/formula for estimating how much time a usability test will require?
I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...
1
vote
4answers
252 views
A/B testing VS UX usability enhancement by UX guy?
What us the point behind A/B testing if everything will be decided by the users inputs of websites then Is there any role for UX guy in this case?
Should we give preferences the results of A/B ...
1
vote
4answers
305 views
Looking to create a good user interface to ask 4 questions to users in the best possible way?
I am trying to create a good UI for the main page of my website.
I need to ask 4 questions to users in easiest possible way-
Query terms - e.g toyota Corola
Category (optional) - e.g. Cars
Location ...
1
vote
2answers
318 views
Where can I find existing System Usability Scale (SUS) results to compare against?
I'm looking for a resource of existing System Usability Scale (SUS) study results to compare against.
I've read in a few papers/webpages that plenty of such data is available, unfortunately I can't ...
1
vote
1answer
158 views
How to measure the user experience?
recently I had the joy to be part of a new department in our company, the user experience department.
I'm really happy with my new work,but recently my bosses started to do some changes in our ...
1
vote
1answer
75 views
Looking for best practice, articles, tests or studies on video placement on websites.
We are a publisher of many special interest (that doesn't mean x-rated! ;) news websites (tech, music, sport etc). The majority of our content is editorial but we obviously have a growing amount of ...
1
vote
2answers
258 views
Examples of data collection methods about users and context in hospitals? [closed]
Can someone provide examples of field data collection methods about users and context in the health care domain more precisely in hospitals? And if possible what are the results of the research?
1
vote
4answers
103 views
questions at the end of a user study (an online simple game) to see if they enjoyed the study or not [closed]
I have a question.
I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or ...
0
votes
2answers
386 views
Questions to ask in a comparative usability study
As I mentioned in this question, I've been working on proof-of-concept applications for social network privacy and running usability studies to evaluate them for publication. I'm a beginner to user ...
0
votes
1answer
119 views
Mouse heatmaps in desktop applications [closed]
Do you any good software that can create mouse move/click/right click heatmaps in a desktop application like a game, office suite etc.? Preferably including key detection, heatmap image saving etc. I ...
0
votes
0answers
125 views
Awesome sources to see great UIs and usability [duplicate]
Possible Duplicate:
Must-read User Interface Book?
As an outsider (aka. not a designer) and due to the lack of time to innovate, I want to create great UIs and great usability by example, ...
-1
votes
3answers
74 views
A/B or multi-variate testing as replacement for UX design?
It seems like in a business-driven organization (i.e. where the sales and marketing team has a bigger say) that offer software products or services, A/B testing is used as a way to improve and measure ...
