a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

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1answer
56 views

Interfaces designed deliberately to contain high density of content and actions [on hold]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
0
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1answer
16 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, ...
0
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1answer
61 views

Textbox “x” icon

Nowadays we don't see the "x" icon in text box anymore. A user can use this icon to erase the whole text field. Does the placement of this icon depend on the kind of app? Any particular reason for ...
3
votes
3answers
63 views

How should I test my mobile app's user interaction qualitatively? [closed]

How do you conduct qualitative research on mobile apps? Do you use screen capturing tools, metrics, etc? What metric did you find most indicative?
2
votes
3answers
144 views

Icon coloring for color blindness

I have scenario where there are 2 icons(Check and Exclamation) with 4 states.The colors of the icons changes on following scenarios State 1 - ! - Grey (Configuration is missing,has content) State ...
0
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3answers
129 views

usability testing and target group

I intend to conduct a usability study on a website (say an elementary school) to find out about ease of use, learnability etc., the first group of prospective users I would approach are parents for ...
0
votes
1answer
81 views

Usability of selecting a range of data in stock-type charts

A stock chart is a common tool for displaying financial data or other time-series related data where the data can be streaming by the minute or even by the second, and you also may have historical ...
8
votes
3answers
410 views

Check out cart that has too much radio button

I need your feedback about too much radio button on a checkout page. I wanted to show all the available option on the page rather than hiding them with a dropdown. Problem is the checkout page look ...
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3answers
86 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
0
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1answer
37 views

Is it necessary to conduct both guerrilla testing and traditional testing for a single website?

I am in the process of conducting some traditional usability test sessions for my sports website. I have some good feedback so far on the navigation, layout and design of the website. But I've just ...
18
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6answers
4k views

Which way should arrows point for a dropdown button?

In the following images I've animated a button dropdown where the arrow animates to the downward position when displaying the dropdown menu. Wondering if there is any usability studies on this or if ...
0
votes
2answers
266 views

A slider or a checkbox?

I want to place a filter for price on my website. Currently, I have it placed as slider. I've though about adding a input field on the left and right of the slider which will indicate the min and ...
6
votes
3answers
83 views

Should I offer product plans with specified limits when we do not yet have a way to enforce the limits?

I'm designing software that's being designed with multiple tiers. Each tier has a specified amount of storage and specified number of actions an account can take each month. The issue is that we do ...
1
vote
1answer
42 views

A concrete approach to user evaluation

I am conducting a research in which I plan to rely on user-centered design methodology. If my understanding of this methodology is correct, it is important to have many iterations in the end of which ...
0
votes
2answers
76 views

User testing: asking experienced users to bring frustrating test cases?

Is it a valid testing strategy to ask experienced users to bring their own frustrating use cases to the table, rather than giving them our own task to work through? Are there caveats or best ...
2
votes
2answers
207 views

UI Memorability Testing

I'm about to start testing the memorability of a user interface the Nielsen's way, where UI memorability is the amount of time/number-of-tries needed for the user to reach the efficiency during a ...
1
vote
1answer
77 views

When to display “Request is taking too long” message

Does anybody know if any solid metrics exist around when to display the error "Request is taking too long..." when trying to load a page? I know all pages will very depending on the DB calls etc., but ...
5
votes
2answers
116 views

What are the Pros / Cons of iterating on a prototype after each usability test session?

I run a lot of guerilla usability tests on my prototypes at my company. Sometimes, after maybe the second or third participant runs into the same issue, I'll think about fixing that issue before ...
5
votes
2answers
214 views

Simultaneous gestures on a touchscreen device?

Is there any existing research on dealing with simultaneous gestures on a touchscreen device? More specifically, the challenges and issues with allowing more than one person to interact with a ...
5
votes
2answers
106 views

When do we establish an ongoing pattern/trend as a standard or convention?

I see a lot of questions here asking about established conventions or standards. This question has it roots in this discussion about an app drawer icon being a convention or not. I would like to know ...
4
votes
1answer
54 views

Measuring reaction to website changes in New x Returning users

As we see every time Facebook changes something, users tend to have a negative reaction to changes in UI. But how can we measure the effects of this discomfort on conversion? The first thing that ...
2
votes
3answers
281 views

Is using Page's section scrolling good for UX?

A designer is insisting on using this effect on a website like this http://alvarotrigo.com/fullPage/examples/normalScroll.html http://www.thepetedesign.com/demos/onepage_scroll_demo.html You must ...
7
votes
1answer
192 views

Any usability studies on “on hold / waiting” calls?

I was wondering if there are any current studies on Call On Hold messages. Today I had to call 3 different companies that put me on hold, with all of the experiences ranging from bad to nauseating, so ...
0
votes
1answer
31 views

Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
4
votes
3answers
116 views

Integrate 2 Products into the same mobile app

I have been asked to combine 2 products into 1 mobile application. The 1st application is an app for an NGO Institution which wants to received donations. The second one is a payment gateway which ...
9
votes
8answers
2k views

“I agree” check box or buttons

I'm designing an application which allows the users to sign up if they agree to the terms and conditions. If the user agrees to the terms and conditions, sign-up process will be successful and the ...
2
votes
4answers
672 views

Pop-up vs In-page Error messages

I am trying to determine what would be the most effective method of notifying a user that some of the fields they have filled out on the online form is invalid or required. The form itself is to ...
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2answers
179 views

SUS usabilty questionnaire

I am new to SUS questionnaire. I want to use five questions form SUS in my research. I am taking 3 even questions and 2 odd questions. Using questionnaire this way will it misinterpret my results. Can ...
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2answers
84 views

Showing/Hiding/Identifitying Unavailable Options

I am working on a simple application. It's class/seminar picker application. The user logs in then selects the seminars they wish to attend. Some of the seminars have pre-requisites (which each user ...
2
votes
3answers
399 views

Gamification: Scalability and affordance of visual rewards? [closed]

By the end of 2014, Gartner Research Report predicts that over 70 percent of Global 2000 organizations will have at least one "gamified" application, and that "gamification is positioned to ...
2
votes
3answers
339 views

Showing details of a product on the listing/index page VS showing it on a separate page

Lets say you have an index page where you list all your products. When it comes to showing details of a product I have seen some interesting variations. Housing.com shows details(e.g, this link) on ...
2
votes
4answers
94 views

Who to involve when making user tasks/scenarios for a usability test?

I am conducting my first usability test in our in-house testlab. I have asked my team (and the rest of the company) for hypotheses and aches regarding the service we are goint to test. Based on these ...
11
votes
2answers
956 views

How do users react to a browser request for geolocation?

Is there a study about a user's reaction to a browser request of a geolocation? What is the percentage of acceptation? In which case? What triggers acceptance and what triggers denial?
2
votes
4answers
149 views

Cognitive strain by reading data in tables?

I would like to know if there is a study made about the cognitive strain that there is (or isnt) on reading dataheavy tables. I know there is a lot of help out there for how to make tables easier to ...
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vote
3answers
165 views

How to create a web application with good user experience or usability?

I am a front end developer, new to "user experience" world. I got a web application which has usability issues, which I have to recreate as per usability point of view. I referred many articles ...
2
votes
2answers
225 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
0
votes
0answers
72 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...
4
votes
2answers
136 views

Mobile Site Usability

What are some of the tools to use for testing the mobile site UI and UX? My company has a desktop site and now we have decided to build a mobile website. We have tested our desktop site with services ...
1
vote
2answers
888 views

What are the differences between Usability Attributes and Usability Requirements

I want clarification on the above subject matter. Many authors refer to the two constructs as same. I will also like to to have full discussion on them and other external sources for further details. ...
0
votes
1answer
60 views

Competitive usability evaluations: What if I've already done the work?

As a freelance UX designer/consultant with a particular primary industry, I'm thinking of offering a service for usability evaluations of a prospect's site and their competitor's site. Has anyone ...
0
votes
1answer
58 views

quantifying field study ROI

I have the feeling I'm not the first person on this site to be in the position of advocating for mounting field studies for their company's software and being challenged to produce data ahead of time ...
3
votes
5answers
799 views

Update vs. Save

I'm working on an application that has a lot of CRUD functionality. When creating an element, I have a button labeled with "Save". My original thoughts were to bring this "Save" button across all ...
5
votes
3answers
500 views

Tests on more “human-ish” forms

Is there any usability test about using the following style of forms? It would be displayed after the user clicks on "register". Welcome, [full name]________ To save your progress, you will need to ...
49
votes
5answers
12k views

Why does the space bar do page down in browsers

Why is the space bar doing a page down in some viewer apps, especially browsers and PDF readers? For me this seems to be a bit counter-intuitive, and also this behaviour affects games and other ...
19
votes
2answers
1k views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
1
vote
2answers
275 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
1
vote
3answers
414 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
24
votes
5answers
2k views

How to design for people not willing to learn?

During quite a few usability tests in the past I have noticed the following: A test person gets a simple task to achieve. Lets say "Book a flight from A to C via B". He should then fulfill the task ...
3
votes
3answers
1k views

Is white text on dark background better for usability on smartphone / tablet keyboards than the reverse?

Which is a better and usable Smart Phone or Tablet keyboard? White / light characters on Black / Dark keys on the keyboard layout. Black / Dark Grey text on the white / light grey colour keys ...
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2answers
604 views

Which legal documents are required in user research?

What kind of legal agreement do we have to solicit from user research participants prior to involving them in a user study? I'm specifically interested in diary studies, but I guess it's pretty much ...