Tagged Questions

a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

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-1
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0answers
39 views

Why has Google decided to use custom scrolling on its new Inbox website? [on hold]

Does it add a better experience for the user or does it help Google to have more control over the information presented to the user? Or just something else? What is the logic behind this decision to ...
2
votes
4answers
60 views

Who to involve when making user tasks/scenarios for a usability test?

I am conducting my first usability test in our in-house testlab. I have asked my team (and the rest of the company) for hypotheses and aches regarding the service we are goint to test. Based on these ...
9
votes
2answers
242 views

How do users react to a browser request for geolocation?

Is there a study about a user's reaction to a browser request of a geolocation? What is the percentage of acceptation? In which case? What triggers acceptance and what triggers denial?
0
votes
2answers
50 views

Cognitive strain by reading data in tables?

I would like to know if there is a study made about the cognitive strain that there is (or isnt) on reading dataheavy tables. I know there is a lot of help out there for how to make tables easier to ...
1
vote
3answers
108 views

How to create a web application with good user experience or usability?

I am a front end developer, new to "user experience" world. I got a web application which has usability issues, which I have to recreate as per usability point of view. I referred many articles ...
1
vote
1answer
71 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
0
votes
0answers
46 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...
3
votes
2answers
118 views

Mobile Site Usability

What are some of the tools to use for testing the mobile site UI and UX? My company has a desktop site and now we have decided to build a mobile website. We have tested our desktop site with services ...
0
votes
1answer
146 views

What are the differences between Usability Attributes and Usability Requirements

I want clarification on the above subject matter. Many authors refer to the two constructs as same. I will also like to to have full discussion on them and other external sources for further details. ...
0
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0answers
4 views

is it right way to open social network pages at same tab [duplicate]

As per usability which sounds more user friendly, Imagine a footer of our website have social network icons(like fb,twitter,google plus ,etc) ,what is the best way to show it to end user is it ...
0
votes
1answer
51 views

Competitive usability evaluations: What if I've already done the work?

As a freelance UX designer/consultant with a particular primary industry, I'm thinking of offering a service for usability evaluations of a prospect's site and their competitor's site. Has anyone ...
0
votes
1answer
40 views

quantifying field study ROI

I have the feeling I'm not the first person on this site to be in the position of advocating for mounting field studies for their company's software and being challenged to produce data ahead of time ...
2
votes
5answers
282 views

Update vs. Save

I'm working on an application that has a lot of CRUD functionality. When creating an element, I have a button labeled with "Save". My original thoughts were to bring this "Save" button across all ...
5
votes
3answers
481 views

Tests on more “human-ish” forms

Is there any usability test about using the following style of forms? It would be displayed after the user clicks on "register". Welcome, [full name]________ To save your progress, you will need to ...
41
votes
5answers
6k views

Why does the space bar do page down in browsers

Why is the space bar doing a page down in some viewer apps, especially browsers and PDF readers? For me this seems to be a bit counter-intuitive, and also this behaviour affects games and other ...
19
votes
2answers
584 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
1
vote
2answers
146 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
1
vote
3answers
304 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
23
votes
5answers
2k views

How to design for people not willing to learn?

During quite a few usability tests in the past I have noticed the following: A test person gets a simple task to achieve. Lets say "Book a flight from A to C via B". He should then fulfill the task ...
3
votes
3answers
686 views

Is white text on dark background better for usability on smartphone / tablet keyboards than the reverse?

Which is a better and usable Smart Phone or Tablet keyboard? White / light characters on Black / Dark keys on the keyboard layout. Black / Dark Grey text on the white / light grey colour keys ...
0
votes
2answers
139 views

Which legal documents are required in user research?

What kind of legal agreement do we have to solicit from user research participants prior to involving them in a user study? I'm specifically interested in diary studies, but I guess it's pretty much ...
2
votes
2answers
95 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
3
votes
2answers
359 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
-2
votes
2answers
100 views

Where can I find broad White Papers on Usability Experiments [closed]

For example studies on what makes for the most effective shopping cart, how people prefer to view photos in their browsers and on their phone, what people appreciate in a search engine, whether left ...
0
votes
0answers
29 views

Is the use of carousels good? Do users actually know how to use a carousel? [duplicate]

The question is pretty much what is on the title. I keep having the feeling that building a multiscreen (responsive/adaptative) environment with carousels is something that the users don't know how to ...
0
votes
2answers
62 views

Can you make people sign in their accounts for user testing

I am planning to conduct some user testing on popular sites such as facebook/linkedin/twitter. The question is, would they be willing (or should i even ask them) to sign in to these accounts using ...
0
votes
1answer
2k views

Comparison of usability between Office for Windows and Mac

I have been using Microsoft Office on Windows for a long time, from 97 to 2013, and occasionally I use it on a Mac computer as well. There has been previous questions about comparisons between Windows ...
1
vote
2answers
138 views

Studies on the impact of switching operating systems in corporate organizations

Browsing through a previous question on the usability between Windows and Mac OS, I thought an interesting question would be to see if there were any studies done on the impact of changing operation ...
1
vote
2answers
594 views

Grouping Likert Scale responses to positive (agree) and negative (disagree)

We have conducted a survey using Likert Scales with the following options: Strongly Agree Moderately Agree Slightly Agree Slightly Disagree Moderately Disagree Strongly Disagree For ...
1
vote
1answer
125 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
18
votes
4answers
710 views

Dark screens in cars

I am a designer just preparing an app for the "in car" area. Normally we have a bunch of colors to use and we usually use dark colors on a light background. Now our client came up with some question ...
6
votes
2answers
2k views

Best way to organize data gathered during research?

What is the best and most scientific way to organize all the qualtative data gathered during research? I think this is important because with easy to understand research and data, it will be difficult ...
4
votes
3answers
164 views

How to run quick usability tests for a large organization with no process in place

Our company is rolling out a program so the UX team can quickly conduct usabiliy test on easy features, instead of having to farm these quick usabilty test to expensive agencies. we are looking for ...
1
vote
2answers
61 views

what is the reason befind putting questions' stat on left on questions list?

Giving the fact that users read left to right, does SO want users to read question's stats first then question title ? if so why ? wouldn't be more pratical to read first the question's title ?
4
votes
1answer
466 views

Reliable sources about UI/UX best practices in Japan?

Everything I read about usability on western websites is mostly the opposite of what I'm told to do at my workplace in Japan. For example : - make landing pages as crowded as possible - avoid share ...
8
votes
2answers
206 views

How do people react to voice commands in AI?

I'm looking for documentation on how people react to talking to an artificial intelligence system like, say, Siri (especially now that iOS6 has dictation). How 'comfortable' is it to use voice ...
-1
votes
3answers
119 views

A/B or multi-variate testing as replacement for UX design?

It seems like in a business-driven organization (i.e. where the sales and marketing team has a bigger say) that offer software products or services, A/B testing is used as a way to improve and measure ...
4
votes
2answers
108 views

How to study competitive/equivalent interfaces efficiently?

Before starting designing a new interface, I usually study equivalent/competitive UIs to come up with some ideas in terms of functionalities and layout. I would like to conduct this kind of study in ...
18
votes
5answers
543 views

Usability results: 5 users fly through UI, 1 user fails. What to do?

Which approach do you usually take when a majority (5 of 6) of users can easily complete a task during usability testing while one user fails? I cannot really describe the task exactly but it would be ...
1
vote
1answer
344 views

Looking for best practice, articles, tests or studies on video placement on websites.

We are a publisher of many special interest (that doesn't mean x-rated! ;) news websites (tech, music, sport etc). The majority of our content is editorial but we obviously have a growing amount of ...
4
votes
4answers
259 views

How do I justify a “friendly view” when a department head is adding “table view” as a requirement?

So in the web app I'm currently working on, I need to display a list of objects. I opted for a "friendly" view, with each object being a div. StackExchange's question list layout is actually a good ...
3
votes
2answers
466 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
4
votes
6answers
241 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
4
votes
2answers
457 views

Opens in a new window icon placement

When using an icon to represent a link I believe the standard convention is [icon] [Link]. A colleague has raised the point that for links that open in a new window, the icon should appear after the ...
7
votes
4answers
447 views

How usable are digital whiteboards?

I am building a whiteboard that records what is written to it and that is connected to the internet. One of my primary focus is usability. The whiteboard is not like standard digital whiteboards. It ...
7
votes
4answers
187 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
10
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
3
votes
0answers
33 views

Looking for any studies OR anecdotal stories on the usability of lightweight markup languages (like Markdown, MediaWiki or BBCode) [duplicate]

Possible Duplicate: Is Markdown Friendly Enough for Non-Technical Users? I need to create a simple markup language (none of the ones out there quite fit the bill). However, I'd really like ...
11
votes
5answers
911 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
1
vote
4answers
132 views

questions at the end of a user study (an online simple game) to see if they enjoyed the study or not [closed]

I have a question. I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or ...