I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this: So why we don't see this directly on website (service provider), ...
I did see the related question How do you know when an interface is complete - Though the answers in this question are very interesting,they are more from a product management perspective of what to ...
For our online shop, we are giving out coupon codes (also called "promo code" or "voucher code"). Currently, these codes look like an insane developer has designed the format: ...