1
vote
3answers
96 views

How to create a web application with good user experience or usability?

I am a front end developer, new to "user experience" world. I got a web application which has usability issues, which I have to recreate as per usability point of view. I referred many articles ...
0
votes
0answers
45 views

What are the metrics for measuring security and cognitive load as attributes of usability?

I want to know the standard metric one can use to measure security and cognitive load as attributes of usability in Mobile E-Commerce site application. The explanation should be base on users' ...
3
votes
2answers
115 views

Mobile Site Usability

What are some of the tools to use for testing the mobile site UI and UX? My company has a desktop site and now we have decided to build a mobile website. We have tested our desktop site with services ...
5
votes
4answers
2k views

Why most software businesses require the users to “request a demo” to see their products?

I have noticed that on the large majority of software businesses, their products will not be shown to you unless you request a demo from their site, usually from a form by providing your personal ...
-2
votes
4answers
138 views

Is copy and paste user-friendly in Mac? [closed]

Whenever I use copy and paste files in Mac, my eyes always search for copy and paste text in Mac context menu when compared with windows context menu. Is copy and paste in Mac context menu ...
0
votes
0answers
18 views

User Experience Evaluation [duplicate]

I wish to carry out a complete User Experience Evaluation for a portal providing education. What are the best methods for it ? The end users are barely computer literate, and they make do with ...
3
votes
1answer
73 views

What are the best ways to get SUS score on mockups?

Can we just showcase static mockups to users and as them to respond to SUS questionnaire? Or, is it good to provide a clickable mockups so that they can get a feel of the workflow? Do we have any ...
1
vote
1answer
56 views

How to present reply chains on a mobile/condensed interface? [duplicate]

Take a website such as reddit where users can reply to a post, and then users can reply to that reply, etc. I'm building a mobile application that deals with a similar situation with nested ...
1
vote
0answers
72 views

How many Task Questions in Usability Testing [closed]

I am about to conduct remote usability test on some e-commerce sites. Can anyone tell me how many task questions are acceptable to be asked. Am working on my PhD Thesis now.
8
votes
5answers
179 views

2 Line Calendar Module | Alternative Calenders

I'm exploring a new format for a calendar module. It only uses two lines for the dates causing it to be more of a landscape format than square. The only problem is for users deciphering how the ...
0
votes
2answers
212 views

Benchmark for usability test

I'm working on a usability test of a e-commerce website. The test is a validation test (the kind of test performed close to service's release). I read that, for these kind of tests, I have to use ...
3
votes
2answers
338 views

Measuring/Quantifying Usability & User Experience

This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
2
votes
1answer
104 views

How to review usability of a developer tool?

I'm about to try to test the usability of our developer tools, how can this be done? Articles I've read so far on UX testing seem to target website testing. I'm interested in reviewing the user ...
0
votes
2answers
139 views

What is the correct currency formatting with zero amounts?

I have couple of questions: I am representing decimal values in dollars in my table as follows $2.30 $0.15 I need to know how should I represent 0 (zero) dollars. Which of the following is ...
4
votes
4answers
333 views

How to measure Success rate?

I'm reading this book: Tullis, Thomas, and William Albert. Measuring the user experience: collecting, analyzing, and presenting usability metrics. Morgan Kaufmann, 2010. In this book, 5 usability ...
3
votes
2answers
325 views

Should I pursue career in UX design if I'm not very passionate about development and visual design?

I am very interested in Usability research and testing, but I don't share the developers' and designers' passion for the actual design and product creation. Does it mean that I shouldn't be doing UX ...
1
vote
2answers
82 views

How can you measure the impact of a redesign on usage time before implementing it?

What are some methods (other than task based usability testing) to identify the impact of an interface redesign on users? Specifically, if an interface used by the same user base is redesigned, how ...
2
votes
1answer
126 views

How to evaluating the usability attributes?

Based on the application I'm working on, I had to choose 4 (learnability, comprehensibility, simplicity and user satisfaction) out of 9 attributes. These attributes are refined from standard ISO 9241, ...
2
votes
2answers
482 views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
-3
votes
1answer
58 views

Need opinion for an interface [closed]

I need an opinion on for my app checkux: Should I use green background on checked state of the checkbox or not? Where should I place the Progress bar which is on top(currently).
4
votes
3answers
163 views

How to run quick usability tests for a large organization with no process in place

Our company is rolling out a program so the UX team can quickly conduct usabiliy test on easy features, instead of having to farm these quick usabilty test to expensive agencies. we are looking for ...
1
vote
4answers
403 views

Choosing which mobile devices to use for usability testing

When performing usability tests on mobile devices the results are influenced by the devices tested on. For example different sizes, OS-versions, resolution etc. To conduct a thorough test it is ...
10
votes
4answers
767 views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that currently has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team noticed that users missed the tabs and only noticed them ...
14
votes
6answers
509 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
9
votes
6answers
549 views

How to test usability on competing mock ups cost-effectively?

I have a client that is very opinionated about what she likes and dislikes about my design and moves things around to where they "look right" for her. I want to test my original mock-ups vs her ...
10
votes
4answers
227 views

Involve the user from the beginning if we want to emphasize usability?

I have questions about usability. Is it necessary to involve the user from the beginning of the software engineering process if we want to emphasize usability? Also, I read this previous question ...
4
votes
3answers
7k views

What is the difference between usability testing and user acceptance testing?

User acceptance testing (UAT) and usability testing (UT) appear to have many similarities in terms of goals and output, and often purpose. What is the main difference between usability testing and ...
0
votes
1answer
62 views

Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]

A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
7
votes
4answers
183 views

Conveying that usability problems exist to developers, cheaply!

I'm a developer transitioning towards design/usability. I'm giving a talk to the devs at my workplace on design basics and guidelines with a little sneaky UX teaching on the side. My goal is to work ...
6
votes
2answers
152 views

How to use paper prototyping on an existing product

Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate. However if you're working on an existing product and want to test small ...
10
votes
3answers
1k views

Usability testing and responsive web design

What are your take on usability testing and responsive web sites? The flow of page objects, hiding and showing different types of menus or the resizing of objects could have a big impact on ...
11
votes
5answers
871 views

How should I introduce participants to a usability test?

I've been conducting usability tests for a few years now for a variety of products and interfaces. These have been in-person and remote, high-fidelity and low-fidelity, structured and unstructured. ...
3
votes
6answers
227 views

Is a usability study on just a newsletter effective?

I'm doing a usability study in our lab next month to test a newsletter for a client. It will be my first test with only an email (instead of a website). I'll only have 3/4 tasks (open email, choose ...
0
votes
3answers
190 views

Usability Testing: Can we test a website 1 language (ex.: english) but get feedbacks and ask questions in another (ex.: spanish)?

Can we receive good feedback from bilingual people if we test a prototype in one language but do the usability study in another?
3
votes
2answers
708 views

Where can I find existing System Usability Scale (SUS) results to compare against?

I'm looking for a resource of existing System Usability Scale (SUS) study results to compare against. I've read in a few papers/webpages that plenty of such data is available, unfortunately I can't ...
2
votes
2answers
615 views

How to user test a redesign?

In some website projects, you are testing whether users can complete specific functionality. For example, with a shopping cart I can measure the percentage of users that complete checkout, the amount ...
3
votes
2answers
133 views

Testing with current clients

I'm working on improving a product that rarely gets new customers (since it targets a very small specialized niche), and I'm not sure how usability testing would work here. I assume that current ...
10
votes
4answers
393 views

How can we communicate that UX work can't be done by just anyone?

About 2 years ago, I asked about a good usability/UX elevator pitch, so I can quickly explain what UX is whenever I need. But, to this date, I still can't get over one little issue: lots of people ...
4
votes
3answers
2k views

Let tester directly click on web site to report bugs, similar to bugherd? [closed]

I'm doing website User Testing and want them to report issues by clicking on web site and type text into a comment box. Similar to www.Diigo.com or www.bugherd.com Bugherd is designed for this but it ...
4
votes
2answers
131 views

Is there any research on mitigating the effects of using a non-representative user group on measuring perceived usability?

My client is running a series of vendor demonstration where they want the staff to measure the perceived usability of the system (SUS and SEQ). Originally we asked for a consistent group of ...
10
votes
5answers
300 views

What do you wish you had known before your first ever user evaluation workshop?

What have you learned from the process of testing prototypes / products with users that you wish you had known before you went into your first workshop? Pitfalls, freak-out moments etc?
-1
votes
1answer
150 views

Android application for London Transport (usability ?) [closed]

I'm developing the Android application for London Transport which includes Journey Planner, Tube status, Live Departures Boards, Maps, Finding a taxi function and so on. I'd like to get some ...
13
votes
12answers
370 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...