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85
votes
11answers
8k views

How to “force” users to upgrade their browser?

I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads! I have a site that works well with the modern ...
13
votes
7answers
461 views

Is the concept of versions out of date?

I recently noticed some copy stating that something was compatable with "Firefoz 3.6, IE 8 and Google Chrome". I realized I don't know what version my copy of chrome is, yet it's always up to date. ...
10
votes
5answers
369 views

Page updating: “full”, “notification” or “replacing”

What is the best user experience with the auto-updating pages - for example, a list of songs. Currently I'm thinking about three good possible solutions: "Full" update: when the new content appear ...
10
votes
4answers
512 views

Forcing users to update software (or at least make them work not to)

I'm a mac user, and every so often I see this: Which is great and all, but it often interrupts my workflow as the notification appears above all open windows and only disappears when selecting one ...
9
votes
2answers
607 views

How to handle pagination in lists that autoupdate

My current project is a running system that I've been tasked with improving. The user task is monitoring and adding information, when for example somebody calls on the phone with news. There are ...
7
votes
6answers
335 views

How long should a software update be postponed when the user says “later”?

I'm designing a simple application (an OS X Dashboard widget, in this case) which the user might use multiple times a day, or hardly ever. When it detects that a newer version is available, I intend ...
7
votes
3answers
155 views

Telling user about updates in interface

Our product is some kind of CRM for our partners and they want to know about all the updates we release. Types of updates we're asked to tell about: Technical — invisible changes (counting money ...
6
votes
3answers
224 views

Do users always update Flash?

We are considering adding functionality to our online application which will require the user to upgrade their Flash player from version 9 to version 11. We have measured and found out that almost all ...
6
votes
4answers
222 views

How to effectively communicate to the user that a status will periodically refresh

Say I have a page that has a continually-refreshed status on it. The idea for the service is that it's something you can keep an eye on in the background while it continually refreshes itself. How ...
6
votes
3answers
200 views

When is the best time to deploy operating system updates?

Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
6
votes
4answers
153 views

Is it bad to post an app update to only show ads?

So, I have made an app and it's getting it's fair share of action on the Play Store. It is free and currently contains no adverts. I am nearing completion of integration with Flurry Ads. I am also ...
5
votes
3answers
330 views

What is the most user-friendly way to update a Web site?

From time to time I need to bring down my website for maintenance, bug fixing, upgrading etc. I have seen that many sites just place the "Site is under maintenance, please visit later" sign on the ...
4
votes
3answers
493 views

“Modernizing” legacy applications and legacy users

I'm tasked with modernizing many older UNIX based applications to new, web-based applications. The UNIX applications are completely keyboard-based (ie. "04" to select the fourth application, "Enter" ...
4
votes
2answers
78 views

Best practices for inducing AJAX application front-end refreshes

I develop and maintain several web applications for internal use at my company. They are all PHP/MySQL-based with HTML/JavaScript front-ends utilizing jQuery and various plugins for UI elements, grid ...
4
votes
2answers
101 views

System Upgrade: Scheduling and steps

I'm working on a system that offers 2 options to upgrade: "Remind me Later" "Install" If you click on "Remind me Later" you can enter the number of days in which you will be reminded to upgrade. If ...
3
votes
3answers
176 views

Why could “installing updates” not be listed as a distinct system restart reason in Windows Server?

When I install updates on Windows Server 2008 or Windows Server 2003 it often requires a system restart upon completion. When I use "Start"->"Restart" the dialog prompts me for a reason for the system ...
3
votes
1answer
43 views

End user impact by frequency and timing of updates and enhancements

As an organization, we strive to remain competitive and current. With that, we often discuss UI changes and the impacts they have to our user base. A concern we have is the frequency and extent to ...
2
votes
2answers
150 views

When would the best day to update your webpage be?

If your website's # of visitors produced a weekly bell curve, with say Sunday generally being the lowest and Wednesday or Thursday being the peak... What day of the week would be best to regularly add ...
2
votes
4answers
85 views

Is it beneficial to launch an complete app or update the app in the course of time ?

I have an application with a very limited range of functions. This means that once I have implemented all the features there will be almost no updates in the features. Users are aware of the range of ...
2
votes
1answer
76 views

Importing and Updating Old Records within a Grid

I am in the process of designing a feature that allows a teacher to select students from the previous year who they used our product with, and be able to update the records of those students to the ...
1
vote
2answers
159 views

Can we build UX into old, large legacy systems?

For huge corporate, legacy applications we dont tend to have the luxury of re-vamping the UI after assessing the UX of the process that those apps support. However, just because there has been a lack ...
1
vote
1answer
125 views

Combination of AJAX and page refresh when updating content. Will it confuse the user?

I am making a web family tree that will allow users to update biographies that they view in the tree. If they are updating the user's name of a specific biography, it will simply replace the value on ...
0
votes
6answers
68 views

Hide or display a chart while its updating

I am working on a chart application and the user changes options many times to update the chart. Sometimes the updating may take few second. (A) Should I hide it to avoid any misunderstanding about ...
0
votes
1answer
30 views

notify user of not being able to update array

I have an array of images that is loaded on my iphone through the internet. It is then cached. If I don't have any internet or bad internet should I load the cached array with: An on screen alert ...
0
votes
1answer
120 views

How can I replace a clickable list in a GUI without annoying the user?

I have a screen in a mobile app consisting of the title of a data object at the top, with a short list of actions underneath. (The layout of these on the screen is not set in stone, so if your answer ...
0
votes
1answer
114 views

Only loading necessary items vs. pre-loading

I'm working on a Chrome Extension, and since Chrome's auto-updating system positively sucks, I'm doing my own. Also, I haven't even publicly released my extension yet, so the design can count on ...