a method of transferring knowledge by example and supply the information to complete a certain task

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93 views

what's the name or how to search for this “guiding” process?

Platform I'm working on suffer huge coldness after registration. Users get confused and leave, because they have no idea what they can do. To deal with that I want to develop a helping guide to ...
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1answer
75 views

How does help / user guidance design differ in niche specialist web applications compared to common web design guidelines?

Backstory I'm creating a tutorial/help/guidance system for a web UI. The backend of the system is a complex professional analysis & measurement tool originally launched in the mid 90's that has ...
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31 views

Multiple tutorials for new users based on level of expertise

Our company is preparing to launch a web app, and we are trying to decide on the right tutorial/onboarding process for new users. In our user testing, we have seen that the app itself is relatively ...