Platform I'm working on suffer huge coldness after registration. Users get confused and leave, because they have no idea what they can do. To deal with that I want to develop a helping guide to ...
How does help / user guidance design differ in niche specialist web applications compared to common web design guidelines?
Backstory I'm creating a tutorial/help/guidance system for a web UI. The backend of the system is a complex professional analysis & measurement tool originally launched in the mid 90's that has ...
Our company is preparing to launch a web app, and we are trying to decide on the right tutorial/onboarding process for new users. In our user testing, we have seen that the app itself is relatively ...