a method of transferring knowledge by example and supply the information to complete a certain task

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How does help / user guidance design differ in niche specialist web applications compared to common web design guidelines?

Backstory I'm creating a tutorial/help/guidance system for a web UI. The backend of the system is a complex professional analysis & measurement tool originally launched in the mid 90's that has ...
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Multiple tutorials for new users based on level of expertise

Our company is preparing to launch a web app, and we are trying to decide on the right tutorial/onboarding process for new users. In our user testing, we have seen that the app itself is relatively ...