a method of transferring knowledge by example and supply the information to complete a certain task

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8
votes
5answers
2k views

Which type of help system is best?

At my company we create Windows based desktop applications. In the past, we have created .chm files for our help documentation and have been happy with it. We have now been faced with some issues ...
0
votes
3answers
67 views

Text articles vs Video tutorials

I noticed recently that many web sites advance video tutorials over text articles. Why is that so? In my opinion it's much easier to learn from text because: You can read faster than most people ...
0
votes
1answer
34 views

Slick text transitions for game tutorial

Are there any names for the techniques/transitions used to make text appear in a slick, and attention grabbing (but unobtrusive) way? A typical use case for this is the tutorial level of a game, ...
0
votes
1answer
132 views

image first or text content first?

Lets consider the following senario: I'm building a website for a mobile application and I have to create a text/image walkthrough for new users. Should I set first the text content and then add the ...
1
vote
2answers
72 views

How to inform about functionality

My application provides some functionality that might not be recognized intuitively. E.g There is a section where one could mark blocks of data by CTRL+Click while a single Click would redirect ...
2
votes
3answers
135 views

Do mobile apps typically include a tutorial for new users?

I'm developing a new CRUD app for Android. I feel like my menu is intuitive, but nevertheless, I worry that some new users may not understand my app. My Question: Do mobile apps typically include ...
1
vote
3answers
967 views

UX guidelines application tour / tutorial

Nowadays many great technologies exist for creating a 'live' tutorial or tour in a website or any other application (Example). You can practically walk the user through the application. What ...
3
votes
2answers
219 views

WP8 tutorial/wizard button layout

I'm trying to design a simple first-run tutorial for a Windows Phone app. It will be linear and informative only (no user input required beyond navigation). I feel the following actions are necessary ...
3
votes
3answers
180 views

When a user registers… Leave his data empty or fill it with demo values or …?

So, i'm creating a web application for member management. So a user registers... And then they go to the dashboard, to see everything empty. What would be the best experience to let the user flow ...
2
votes
2answers
226 views

Walkthrough or tooltips for first launch of desktop application?

When a user first launches our desktop application, would it be more helpful to give them a walkthrough, a Twitter-style wizard, or arrows and tooltips? Background I work with a team that maintains ...
5
votes
2answers
223 views

How to let users know of a new feature available throughout the website?

We are considering making our product's feature available as an add-on that websites can enable within themselves. Any help with the following is appreciated: What are some effective ways of ...
1
vote
3answers
92 views

How should I approach a video tutorial for a responsive web app?

When creating tutorials (video or otherwise) for a responsive web app, what size should I show the interface at? Mobile? Desktop? Should they be separate videos?
0
votes
2answers
72 views

Initial Setup Progress - should I show all required tasks or just next task suggestion?

I'm working on helping users through a non-obvious initial setup process for a product I work on, and so I'm displaying a setup progress indicator on the main screen. There are four separate setup ...
7
votes
3answers
158 views

Telling user about updates in interface

Our product is some kind of CRM for our partners and they want to know about all the updates we release. Types of updates we're asked to tell about: Technical — invisible changes (counting money ...
6
votes
2answers
193 views

UX guidelines for a web game tutorial

I need to design a tutorial for a simple web game. I don't know what would be better: a video? an overlay with info about game elements? Moreover... I was thinking to use it on the splash screen ...
1
vote
3answers
665 views

What are some great resources for improving UI/UX sketching and designing skills? [closed]

I was hoping to see if anyone could help me out by sharing suggestions for great places to check out for tutorials, worksheets, tips and even books to improve ui design skill. This would perhaps be ...
4
votes
3answers
258 views

How to display carousel page count

I'm in the process of designing an introduction/tutorial for our iOS/Android application. It will consist of 4-5 pages and be ordered in a carousel control. It will look somewhat similar to that of ...
2
votes
2answers
209 views

What is the correct term for a walkthrough once signed up?

I've seen this done on many sites. Usually after you have signed up for the site/software you are then taken to the homepage/dashboard/whatever and there are tool-tips, call-outs, or modals to ...
10
votes
1answer
252 views

What is the formal name for an information block in a webpage?

The upper right of the following page has a block labelled "How to Format". What's the formal name for this element in GUI design?
2
votes
1answer
231 views

How to walk the user through a complicated UI on a small iPhone screen?

I've been building and building and ended up with an app that I now need to educate the user on first use. It is a very "sophisticated" and quick icon generator for programmers. My app has up to 16 ...
5
votes
1answer
1k views

How should I design the guides in my iOS app?

In my app (sort of like a music-oriented PDF reader), there are a couple of basic PDF's describing features and what certain buttons do, but there isn't a full blown tutorial. Adding to that, I ...
1
vote
0answers
130 views

Awesome sources to see great UIs and usability [duplicate]

Possible Duplicate: Must-read User Interface Book? As an outsider (aka. not a designer) and due to the lack of time to innovate, I want to create great UIs and great usability by example, ...
3
votes
3answers
295 views

Ask to show tutorial on first start?

The help system of my desktop application contains a "first steps" tutorial to introduce the general workflow and some terms. The tutorial can be found directly in the main menu and in the help ...
1
vote
3answers
72 views

Using “real looking” data for video tutorials

I'm creating video tutorials for a project and I'm not sure if I should take the time to load the demo accounts with realistic-looking information. I'm talking about phone numbers, addresses, ...