a period of time during which an application or website is tested
9
votes
3answers
329 views
Recording Debit/Credit Card Details at the start of a 'Free Trial'?
Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product?
It's one of the things I hate the most about trialing ...
6
votes
5answers
227 views
How to indicate software is a trial?
I have this software which also has a Trial version (30 Days full features active).
What is the best position to add the word "Trial" to signal this version:
the header next to the logo - there is a ...
3
votes
1answer
135 views
Trial Expiring Email frequency
I am building a SAAS service which as a 30 day trial period. We know we need/want to notify trial accounts when the they are coming close to expiring.
But what is the right frequency?
We were ...
3
votes
1answer
179 views
Best Approach When Using Trial Subscriptions
In terms of UX what do you guys think is the best approach when integrating a trial period for subscriptions?
My application offers a 15 day trial, at the minute the user can sign up without ...
3
votes
3answers
113 views
Notifying users when a paid trial converts to full trial
We are about to launch a 7 day paid trial. We already have the customer billing details so on the 7th date we will automatically upgrade the subscription from trial to full.
Should we send any ...
2
votes
2answers
91 views
Multiple plans and trials
We are building an SaaS application. In an ideal world, we would just have 1 plan that can cater to the needs of everyone. However, as we know, that is not the case.
The situation:
I have 3 ...