Questions tagged [terms-of-service]

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Improving User Experience: A Case for Reconsidering PDF Downloads in Terms & Conditions Acknowledgment

The management in my company has determined that we need a more explicit method to ensure that users read and acknowledge the terms & conditions. Their current proposal is to require users to ...
Alex's user avatar
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2 answers
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If a user has accepted T&Cs but have not 'enrolled' then do we need them to accept again?

So I am working on a product that has multiple steps for enrolment. The first step is to accept T&Cs. Our current workflow is such that if the user has accepted t&cs and then they leave the ...
VS22's user avatar
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1 answer
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A question regarding registration form, social login and checkboxes

I am a frontend/backend developer. Recently I was provided a design from our UX dev for a registration form for a website. It looks something like this: ------------------------------------| [ Login ...
mrkarma's user avatar
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3 votes
2 answers
2k views

Best way to ask an user to accept the terms and conditions

I've currently working on a registration page, and after looking across the internet I've seen two different types of way to get an user to agree with the Terms and Conditions. The first way is to use ...
Aaron's user avatar
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1 vote
0 answers
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Terms and newsletter opt-in with SSO

I have problems to combine a SSO (Single Sign On) registration flow with a required opt-in for newsletter/marketing. The product I work for offers a service which requires a registration to get ...
Flix's user avatar
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2 answers
159 views

After login users must accept new conditions

I am wondering which action should I use when customer change terms of usage and conditions. Flow is: User login New conditions appear User to get access to portal must accept conditions If user ...
user122486's user avatar
2 votes
2 answers
3k views

Best practise to ask for Terms of Service agreement in an app

There are multiple ways to ask a user to agree to the terms of service. Is there any research to which method generates the best conversion, or what the pros and cons of each method is for a mobile ...
Wendy Wojenka's user avatar
-1 votes
1 answer
87 views

Standard privacy terms for collecting email address, first name, surname [closed]

Is there a standard set of terms that could be used to include (for UK website), that would cover me, asking a user for First name, surname, username, email address and an opt in for communications ...
richardstelmach's user avatar
2 votes
1 answer
97 views

Check TOS agreement on page reload

If the user checks the TOS agreement checkbox on a registration form but fails validation (eg. retyped password incorrectly), should the checkbox still be checked on page reload, or should they be ...
Mikkel's user avatar
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6 votes
3 answers
2k views

When signing up for a service why are we sometimes required to TICK a CHECKBOX to declare consent?

When signing up for a service why are we sometimes required to tick a checkbox to declare consent to User Agreement or Privacy Policy as opposed to simply consenting to the terms by using the service. ...
daniel.sedlacek's user avatar
1 vote
1 answer
136 views

T&Cs changelog - forcing users to agree

If there is a legal requirement to broadcast changes (and force acknowledgement) of updated T&Cs/EULA, how best should this be handled? Sure users will be notified if they HAVE to download the ...
Paul's user avatar
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3 votes
5 answers
20k views

How to present the Terms of Service and Privacy Policy to the user in an app

I'm making an android app, which is currently showing a dialog (basically a popup window) when the app is being started, which shows the disclaimer, and the user can't skip it unless they press a ...
Daniel Kvist's user avatar
3 votes
1 answer
2k views

Most efficient way for users to accept terms when registering?

I have a register form on my website which currently has text just above the submit button as such By signing up you agree to our Terms of Service (Notice - Terms of Service is underlined and links to ...
Pav Sidhu's user avatar
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1 vote
1 answer
219 views

Enable Term and Condition after reading

I'm installing CorelDraw a program and, like in any installation, there is this part where the installation wizard asks you if you are agreeing to the End-user Licensing Agreement (EULA). Now, like ...
Gideon's user avatar
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1 vote
1 answer
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Why don't companies enforce reading license agreements? [closed]

This is a question regarding licensing, and more specifically, license agreements. It has become quite evident that license agreements are a big part of software, as they are the legal barrier ...
DripDrop's user avatar
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0 votes
5 answers
142 views

What's a sensible location for privacy or terms of service info for a page without a footer

For legal reasons, we now need to provide a link for privacy and terms of service information. This needs to be accessible from all pages in the system. Normally this stuff goes at the bottom of the ...
nightning's user avatar
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0 votes
1 answer
896 views

Agree to "terms and conditions" before downloading a file

What is the terminology used to describe a mechanism that requires the user to accept specific terms and conditions before downloading a file? For example, given a web page with a list of files on it,...
user avatar
3 votes
1 answer
5k views

Terms and conditions checkbox and/or Accept/Decline buttons

The curent UX for my app is: Terms & Conditions text: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque ut turpis ipsum. Ut cursus cursus scelerisque. Mauris lacus neque, ...
contrarios's user avatar
7 votes
2 answers
658 views

Accepting multiple Terms and Conditions at once

I am working on a mobile and web form. There are a few products X, Y, Z under an umbrella product, let's call it XYZ. Is there a way for accepting multiple Terms and Conditions by placing all of them ...
Billtan's user avatar
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1 vote
1 answer
192 views

Dealing with "Walls of text" and PDF documents

I'm working on a piece for a financial institution in the US - im just wondering if there is a better way to display walls of text. The app itself has maybe about 7 instances of T&Cs of all kinds, ...
user40728's user avatar
6 votes
3 answers
12k views

Design requirements for displaying Terms and Conditions / Privacy Policy

My clients needs to put Terms of Conditions and a Privacy Policy on their site. I know little about this area and I am wondering if there are any design specific requirements (legal?) that I need to ...
JeroenEijkhof's user avatar
49 votes
6 answers
5k views

If nobody reads Privacy Policies or Terms and Conditions, why not change them?

Once I read that if you were to read all the Terms and Conditions, Privacy Policy and similar documents that you ideally need to read before using software or online services in a given year, you'd ...
edgarator's user avatar
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5 votes
4 answers
644 views

Is the absence of a visible scroll bar confusing when asking users to agree with license terms?

This is for a web application, where the user is asked to accept the terms and conditions. Those license terms are displayed in a small window with the Accept button at the bottom. The full text does ...
Jacques Gerber's user avatar
11 votes
1 answer
4k views

Automatic agreement to terms of service

Is it acceptable (or even legal) to have "I agree to the terms and service" checkbox automatically checked when a new user signs up with our website? I'm trying to convince the person in charge to not ...
Chris's user avatar
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4 votes
1 answer
188 views

Is there a good reason to have HTML and PDF version of TOS?

We have our Terms of service available as HTML and PDF. Is there a good reason to keep providing PDF version? It's extra work: Several languages Privacy policy / tos Room for mistakes between html ...
alesas's user avatar
  • 314
4 votes
1 answer
474 views

Different approaches to prompting Mac users about accepting an EULA

I’m a bit technical in my reasoning here but I hope that will be okay. What other approaches are there for displaying the EULA? Are there any who actually offer a non-disruptive prompt? Is there even ...
Daniel's user avatar
  • 233
6 votes
2 answers
1k views

Best way to handle mobile website terms and conditions?

A form I am optimising for mobile has specific references to terms and conditions in numerous times (not just at the end usual checkbox, for example "We need this detail to sometimes contact you, read ...
Wander's user avatar
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