1
vote
2answers
61 views

Persona has to be a person? Difference between Brand ambassador, mascot and persona? Validating persona

Actually, these are three inter related sub questions. Q1. Does Persona have to be a person because ultimately whatever we will create (product/service) that will be used by human being only, and ...
2
votes
2answers
103 views

What is the relationship between customer experience and user experience? [duplicate]

Possible Duplicate: Should “Customer Service” be considered a function of user experience? Recently I've seen the term Customer Experience (CX?) popping up in a lot of places. This is a ...
14
votes
3answers
962 views

Is user experience design (UXD) equal to user centered design (UCD)?

Can user experience design (UXD) and user centered design (UCD) be considered the same? If not, how do they relate to each other and how do they differ?
4
votes
2answers
207 views

Why shouldn't we call it UX design or us UX designers?

I came across multiple different reasons why UX design should not be called design or why a UX designer is not really the designer of user experiences. For example: User experience (UX) cannot be ...
15
votes
2answers
516 views

What is User Experience (UX)?

I've looked at this site for the first time today. I've checked About, the FAQ and the FAQ and searched, and I don't seem to be able to find an answer on this site. These are the closest I can find: ...
5
votes
2answers
593 views

Hiring Web Designer/Usability Expert - What should I be looking for?

I work for a small data management/warehousing company that also focuses heavily on web applications. We are looking to "beautify" our existing web apps into something along the lines of mint.com or ...