4
votes
2answers
148 views

What is the difference between user journey and task flow

I was wondering if you could explain me what is the difference between a user journey and a task flow? I tried to read and look for example images in Google...and I can't find the difference between ...
33
votes
13answers
1k views

What word can be used to mean either click or tap?

Very often we need to speak generically about clicking or tapping an item, but there seems to be a lack of vocabulary in English for this. We could just say "click or tap" every time, but that is ...
26
votes
5answers
1k views

Is database too technical a term for user?

Are these terms 'Database', 'Record', 'Table', 'Field', 'Row', and 'Column' too technical (or even relevant) for a normal online banking application user, especially when talking to a customer service ...
34
votes
9answers
1k views

Do non-technical/non-web savvy users understand the concept of tags?

Here at Stack Exchange we're currently wrestling with weaknesses in our tags system. As we open up new verticals – some of which include very non-technical users like cooking – we suspect that the ...
37
votes
16answers
3k views

Why do we say we “browse” to a place on the Internet when we actually download a web server’s content to our browser? [closed]

Browsing the web is a common daily task for more than a billion users, and we do not pay much attention to it. We just “browse to a place” or ask our laughing friend across the table “where she is on ...
7
votes
6answers
263 views

How to convey a true/false value to a user?

I'm developing an application where users will be allowed to create custom fields that are part of a record, in addition to the fields that are provided by default. Users will be able to choose names ...
0
votes
2answers
32 views

Phrase for a view dropdown for showing items that are both missing and ready but with warnings

The Setup A grid has a status for each line item. These statuses are, Missing, Ready, Missing W/ Warning, Ready W/ Warning. A warning is triggered when the last external update to that item was ...
16
votes
6answers
764 views

What does it mean to 'humanise' interfaces?

When people say 'humanise' an interface, what exactly do they mean? Or is there a more formal word to this idea. The word 'humanise' sounds vague to me. It could mean several ideas if not taken ...
3
votes
3answers
144 views

What to call a first-level navigation item that helps guide various user types to different parts of the site?

I'm working on a sitemap for a client who has a number of different user types (each of whom requires varying goals and tasks associated with using the site). They are concerned that the various ...
0
votes
2answers
239 views

What term should I use for removing characters from user input (Bank ATM consoles)?

We are developing the UI for a banking ATM console where many of our customers are not aware of computers common GUI terminology. So what term should I use for removing entered characters if someone ...
4
votes
2answers
208 views

Which is more likely to be understood, *Hover* or *Mouseover*?

We have a page where the content all has tool tips. There is a bit of explanatory text at the top of the page. We want to let visitors to the page know that they can hover their mouse over items for ...