0
votes
1answer
75 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
4
votes
2answers
2k views

What are the differences between user flows, task flows and workflows?

I'm looking to clarify the differences/overlaps between the three and, if the terminology isn't accurate establish the correct terminology