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17
votes
4answers
154 views

Usability or Content: Knowing which is the cause of the problem?

I've been spending time looking at pages and page flows trying to reduce bail rates and increase completion rates on large ecomm site when a brand manager asked a very intriguing question, "How do you ...
8
votes
6answers
437 views

How to design user evaluation tasks without leading people to 'the answer'?

By way of example: on the site I am testing I have a page that shows a piece of information; and a side panel that shows related / similar information from other areas of the site. How do I test ...
5
votes
2answers
710 views

Correct terminology for that circle/bubble with number of notifications in it?

Some applications will overlay some colored bubble/circle with a number to show how many unread messages/notifications or "things to do" are currently available. For instance, it's on Skype to show ...
4
votes
2answers
300 views

Best form element to indicate level of completeness of a task?

For example, if the user is prompted how long they have spent playing a videogame, with the options being: I have played it I have completed it I have mastered it Instead of a select list or radio ...
4
votes
3answers
836 views

Too many navigation levels?

Do you thing the user workflow is too "busy" on the screenshot below? The idea is to bring a user through all the the tabs. The workflow would be: Use the main tabs (vertical or horizontal..not ...
3
votes
4answers
151 views

Irreversible changing of state

I am working on a UI for a workflow and task management system. Each task can be in one of three states: new in progress complete The task is edited in a form which has Save/Cancel buttons. It ...
3
votes
1answer
186 views

What is the best practice for indicating (in, say, a task list) : Completed, In progress, not started

I'm working on a web app that contains "lessons" that a user can "qualify for". They can then have one of 4 states: Graduated Graduated and Mastered Unlocked, and started. Newly Unlocked, not ...
3
votes
3answers
214 views

Marking tasks in red?

There's a list of items, some of them require attention. I'm thinking about using the color red. It used to be used for errors, so red was an unpleasant color. Today we have red notifications on iOS ...
3
votes
1answer
88 views

Automatically advancing to the next screen after processing completion

I have a screen that downloads videos from a website to the users' disk. Once it has completed downloading should I automatically switch to a screen that displays the videos or should I just enable a ...
2
votes
2answers
76 views

Do we need to indicate that an activity that ran very quickly didn't error-out immediately?

We have a system that has a few maintenance activities that run very quickly (less than a second). Problem is, when users look at the log file for the system, seeing an activity that ran for 0 seconds ...
2
votes
1answer
154 views

Signing up for a site. Finishing progress after step 1 of 4. What/How to indicate?

EDIT: Screenshots will be added soon to better explain the problem I got a four step progress on a website signup page and have a 4 stepped progress bar to indicate where the user is currently at: ...
2
votes
1answer
145 views

How to present overdue items in a progress tracker

I'm working on a mobile app that helps users track the tasks they have planned for each project. The states (status) of the tasks are: Not Started, In Progress, Completed, and Overdue. I thought I ...
1
vote
2answers
324 views

What is the best way to calculate how long a UX design task will take? [closed]

The company I am working for runs the agile model - and we have to provide estimates of how long a particular task will take. If I haven't done the task before, how will I know how long to give as an ...
1
vote
1answer
143 views

How to visualize a process result and report as final step in a wizard

I'm re-designing a web wizard that lets an user to import a table through a CSV file. The current steps are: file upload: the user upload a CSV file from the local file system. metada: the user ...
1
vote
2answers
160 views

Should we use form button color to indicate task outcome?

I work in large company and We are building our UX guidelines for new applications. We have lots of legacy LOB applications with workflows that assign tasks to humans. Some of them are simple tasks ...
1
vote
1answer
169 views

Storyboard Workshop, User Story Workshop or Another Usability Workshop?

I'm trying to propose a way to heighten communication for all departments involved within a new project. Primarily we build backend administrative systems, however there is a lack of inter ...
0
votes
3answers
57 views

How to visualize results of user actions after creating a new record?

I am working on the UI design of a CMS that enable users to manage websites. The interaction I am looking at now takes place when a new menu item is created. This is what I have so far: For an ...
0
votes
2answers
241 views

How to perform a task analysis?

What are your methods to understand the task the visitors to your web site want to solve? Surveys? Interviews? What questions do you ask? Simple asking them about their main reason for visiting the ...