survey methodology is the field that studies the sampling of individuals from a population with a view towards making statistical inferences about the population using the sample.

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Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
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40 views

In a survey, will the size of buttons for choices bias the responses?

I'm working on a survey platform, and I am wondering, with a design such as would the differing button size for different answers introduce a bias into the responses? Note that the survey platform ...
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Survey structure for Live Chat Transfer between Agents

I'm developing a live chat application for my site and want to include a post-chat survey to gather feedback on my Agents. However, I have two types of Agents, for dealing with different queries, and ...
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41 views

Do users finds the android widgets and iOS “today” widgets usable?

I wish to do little survey regarding the usage of mobile widgets. What % usage of widgets usage in Android/ iOS ("today widget")? What type of users are using mobile widgets? (e.g. only power users) ...
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27 views

How should I phrase survey questions for a list of enhancements of my app?

I did around 20 beta customer interviews and got 30 survey responses 1 month after I released the beta version of my app. I was able to flesh out potential problems and determine the best solutions ...
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80 views

What impact should be expected from the inclusion of mandatory user surveys?

Our sales/marketing team are desperate to know more about specific customers (for example: "How large is your company?"). We are considering implementing a mandatory survey after logon with three ...