survey methodology is the field that studies the sampling of individuals from a population with a view towards making statistical inferences about the population using the sample.

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25
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15answers
2k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
10
votes
3answers
926 views

How to best ask for computer experience in a survey?

Our business software has a heterogeneous user base ranging from tech-savvy engineers, over computer used to be salesman up to older, tech-averse craftsman. In a coming survey I would like to ask for ...
21
votes
5answers
612 views

Are verbs necessary on field labels for a survey?

This is slightly different than this question regarding a small form. I have a multi-page survey that can take up to 10 minutes to complete. Right now, all of our prompts start with verbs, but I feel ...
7
votes
7answers
1k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
6
votes
2answers
1k views

How best to integrate an exit survey

I would like to add a couple of surveys to recently deployed sites and I really need to know how a visitor found the experience. Ideally I would have a number of participants to interview but I'm ...
8
votes
5answers
5k views

How to convince a user to fill out a survey

I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...