survey methodology is the field that studies the sampling of individuals from a population with a view towards making statistical inferences about the population using the sample.

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Are users more inclined to submit a review if the option is provided?

I'm designing for mobile and trying to determine if its really worth providing a link to reviewing it within the app store (e.g. the link would read, Review This App). Yes you can say that it helps ...
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2answers
40 views

How do you distribute multiple surveys to a limited number of participants and get the right sample size?

My problem is that I need to distribute approximately 10 surveys in the next year to a participant base of about 1,000, and I don't want to spam them. I don't have the means to significantly increase ...
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1answer
115 views

What questions for a UX survey about an administration interface?

I'm planning a UX survey targeted to new clients who just started using our web based administration tool. The goal is to collect opinions from brand new users who don't already know all the ins and ...
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1answer
58 views

pilot testing to determine dropout due to fatigue / annoyance

I'm designing a web-based program for a university community. It's crucial that we get answers to some survey questions when people sign up, so we can evaluate the program's effectiveness. The more ...
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3answers
183 views

Are customer surveys used in LeanUX

Do current LeanUX methods advocate sending out surveys to understand potential customer segments? Or should personas be written based on assumptions and then just user tested with customers that fit ...
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1answer
120 views

What is the best solution to visually showcase regional date comparisons

Currently, I have a bar graph that summarizes 3 regions based on a specific date range (eg: Jan 03, 2012 - Jan 31, 2012) Each region is based statistically by a couple of factors, the main one being ...
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57 views

What impact should be expected from the inclusion of mandatory user surveys?

Our sales/marketing team are desperate to know more about specific customers (for example: "How large is your company?"). We are considering implementing a mandatory survey after logon with three ...
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2answers
33 views

Email Survey - Recommended questions / format for task analysis?

We are hoping to send out email surveys to some of our customers (w/a coupon reward) in the hopes of getting some task analysis-type feedback returned. This is a large B2B website with tens of ...
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1answer
43 views

Using SUS to measure usability of an existing system and compare with a redesigned system

I will be undertaking a whole-scale redesign of an existing system. I'd like to use SUS ("System usability scale") questionnaires to measure improvements between iterations. As a baseline, I want to ...
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0answers
52 views

How can I submit a user research survey to a large crowd without spamming?

I often feel the need to perform very simple surveys that would help me understand more about people in order to better orient my product towards their needs. Setting up the survey is not a very ...
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12 views

User Experience Surveys for Web Applicatons [duplicate]

I would like to create a survey to ask as many users as possible if they are satisfied with a certain web application. What I would like to find out is if they experienced a good user experience or a ...