9
votes
2answers
217 views

How to conduct user research in a highly constrained environment with private/protected data?

I work in health care and am trying to establish some practices and protocols for conducting user research on physicians. However, the health care industry has some constraints that make user research ...
4
votes
4answers
309 views

What research method should I use to find Top Tasks for a intranet site?

Recently a client asked me to find the top tasks that the users do in a intranet site. We will use them to do a usability test. Since is hard to interview the users, i advised them to answer a ...
2
votes
1answer
358 views

Coming up with questions for user research

The biggest problem for beginners at chess is remembering how each piece moves. I designed a set where the form of the piece itself provides a clue to the way it moves: I would like to turn this ...