10
votes
2answers
272 views

Likert scale radio buttons: default choice?

We are making a simple Likert scale radio group for feedback and will group it as follows: Please rate the service you received: Very poor Poor Average Good Very good ...
3
votes
3answers
177 views

Best way to prompt user for additional demographic info?

Trying to better profile our donors for marketing purposes. Short pop up survey? Append to registration? Email? But most people disregard such emails as spam, and adding an additional field to ...
7
votes
4answers
263 views

How to unobtrusively confirm a user's choice in a survey?

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college. They have to answer the same question for every course they study. There are some ...
4
votes
2answers
165 views

Is there a good UX widget for matching lists of items?

I want to ask a question of my website that has users match items up. For example: Match the animal with its sound: Cow Bark Dog Neigh Horse Moo If this were a question on paper I would ...
4
votes
1answer
147 views

Survey builder - How to handle users navigating away from questions in invalid states

I'm building an internal survey tool similar to SurveyTalent where users have a panel to edit questions. I have a requirement to make the question and however many visble answers required. What ...
21
votes
5answers
620 views

Are verbs necessary on field labels for a survey?

This is slightly different than this question regarding a small form. I have a multi-page survey that can take up to 10 minutes to complete. Right now, all of our prompts start with verbs, but I feel ...
7
votes
3answers
214 views

Should survey for canceling subscription be before or after the subscription is canceled?

We want to collect data about why our users cancel our product subscription. Should we put the survey form on the same page? Since it might be more likely that they will fill it in, but probably at ...