14
votes
2answers
230 views

Does an “Other” category on a Help page have any value?

When designing a Help page or FAQ that is broken down into categories, is a category titled "Other" useful, or does it indicate a poor information architecture? Sometimes there are truly items that ...
10
votes
11answers
963 views

Website redesign how do you know how to organize the navigation structure?

I know this question is extremely broad but I would like to know the steps a UX'er would take in order to understand what content there is on a site and then how to organize this content in terms of ...
5
votes
3answers
115 views

Why do we always need to integrate search with structure?

Jakob Nielsen posted in May 2009 an article called “Top 10 Information Architecture Mistakes” where he states that mistake no 2 is not having an integrated search with the structure of the site. I’ve ...
1
vote
1answer
242 views

Alternative to 2 tab bars in iPhone app

I am working on an iPhone app. I am in the early stages of designing the structure. I will be using word department as a node in the information architecture structure of an app. I encountered a ...
3
votes
2answers
254 views

How should a small team approach the redesign and relaunch a large, complex intranet? [closed]

I'm embarking on a redesign of a corporate intranet. The project will likely result in a complete structural overhaul of the site. However, the project team will be relatively small. This poses a ...
2
votes
1answer
102 views

top level menu takes you to a random sub level menu

I'm looking at a re-structure of an existing site and I have the following situation: There is a top level menu for example: Home; About; News; Resources; Within Resources there are various ...
7
votes
3answers
385 views

Domain strategy from a UX perspective?

Having a domain strategy seem to be the latest thing. The discussion about it circles mostly around legal, seo or branding issues but if you want to look at it from a usability perspective - how ...