Spam is the use/abuse of electronic messaging systems (e.g. e-mail) to send unsolicited messages indiscriminately (typically in bulk).

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23 views

How to ensure e-mail deliverability with a single opt-in? [closed]

I have a mailing list of opt-in only recipients. No e-mail confirmation was sent after registration. Now, I need to send a newsletter to the entire mailing list. I have tested on seeder e-mails in ...
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2answers
52 views

Dealing with spam accounts

I recently found that users have been creating spam accounts on my website. In the past few minutes one user created 15 accounts that were quite clearly spam. How should I handle spam accounts? ...
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2answers
51 views

Handle users who go against websites terms

I'm unsure which stack community to post on, but I felt this was the most appropriate. I have a report user function on my website. If a user is reported, they are given a warning and then a ban if ...
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3answers
107 views

Do they need to confirm their email… twice?

My site sends reminder emails to users 2-5 years in the future. Users log in via a 3rd party API. The third party gives me the name, email, phone, etc. of the user when they log into my site. What I ...
7
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2answers
189 views

Does the average user understand what an Internet robot is?

It seems that most text labels for SPAM-filtering tests use phrases like “prove you’re not a robot” or “prove you’re a human”. But do non-technical users understand that non-humans can access the ...
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2answers
342 views

An alternative to reCAPTCHA, which is already solved and proven, BUT consisting on operations, images or questions, instead of distorted characters?

I'm working on a service request form, between 5 and 10 fields (depending on the service). *And, possibly, a recaptcha that the Security team is asking us to add. The case is a user requesting an ...
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1answer
41 views

How best to provide contact info in a member directory while preventing 'data harvesting'?

I am working on a searchable online directory. People will use it to find other members, service providers, and the like. It's critical that the results include contact data. However, my clients are ...
9
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1answer
270 views

actual effects of “bozo room” anti-sock-puppet strategy

Recently a co-worker described to me a concept that he called the "bozo room" as a way to control spam, trolling and sock-puppeting in message boards, etc. I'd like to know if it has ever been ...
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10answers
9k views

Is there an easier and more user friendly alternative to CAPTCHA?

I'm working on setting up a CAPTCHA on a project, and just thought about the user experience of it. I personally find them tedious, especially if they're too difficult. Even these are pretty easy ...
13
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1answer
215 views

What are some good ways to ban people?

I'd like to implement several types of ban of my website, not just the "classical one" (i.e. being unable to log in). My website is a Q&A one, if this can help. Some time ago, I read an article ...
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1answer
116 views

Why users should solve the problem of spam by solving capchas? [closed]

Why the problem of spam should be solved by users? Why user should prove that he is not spammer? Maybe it would be better for spammers to prove that he is real user? Having javascript on the client ...
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2answers
209 views

Are spam bots actually better than real users at solving captcha codes? [closed]

The spam bots are pretty good. Anyone with an app with a comment system can confirm. So, since they know to solve them, they do it pretty quick, as apposed to humans, who take on average 28.4 seconds ...
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1answer
172 views

Will users consider an invitation to a seminar a commercial solicitation? [closed]

From an email marketing perspective, could an invitation to a seminar be seen as a commercial solicitation? In respect to the CAN-SPAM Act, I would't think that a seminar is a product or a service, ...
9
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3answers
695 views

Generic/vague error messages to pass to spammy users?

Sometimes users spam by creating tons of fake accounts from an IP address, or entering in a fraudulent credit card. In both cases, telling the spammer that the IP address or card is fraudulent will ...