Short Message Service (SMS), aka Text Messages, as an interface to an application (e.g., posting an update to facebook, searching google, etc)

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16
votes
7answers
2k views

Are there numbers and letters to avoid for activation codes via SMS?

We are at a fairly early stage in our application development and have run into a usability issue related to typing an activation code sent via SMS into a browser URL. Here's the basic scenario: ...
11
votes
7answers
828 views

How can I ensure users understand how to answer SMS correctly?

I work on a CRM system for healthcare and there's a feature where we send an SMS to a patient reminding her of some scheduled consultation. The patient can then answer the SMS with either "yes" or ...
7
votes
4answers
1k views

Ways to avoid online contest voting fraud … is SMS account verification too much to ask?

Mitigating Cheating & Voter Fraud in Online Contests… We run online contests of various sorts that involve users voting on entries (usually one vote per user per day). The prizes range from ...
5
votes
2answers
201 views

How to make this 'Enable SMS' more intuitive

People seem to be missing this 'Enable SMS notifications' link at the top (which i can understand), I'm just looking for a suggestion as to how to make this more intuitive while still keeping the same ...
4
votes
1answer
330 views

Teaching SMS sending procedure in mobile

We are working on an SMS based reporting project where the people with age 30-60 will be sending SMS reports. Apart from the complexity of the SMS structure, one of the major issues I have faced ...
2
votes
1answer
57 views

How to display SMS conversations effectively in website?

I have a web application for managing tuition which sends SMS time to time based on user actions. For example when a teacher cancel the class then SMS notification will be send to all the students in ...
2
votes
1answer
99 views

Using SMS to register [closed]

How to make SMS registration easier?