Signing up: registering for a service. Signing on: Accessing or logging into a service, usually to access some stored data. Often found together, since signing on requires one to have signed up at some point.

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50
votes
10answers
6k views

Does it make sense to authenticate a user when he/she provides existing valid credentials while registering?

Someone came up with this proposed behavior recently and I haven't been able to find examples of services working the same way. I have to say I don't really like it, but can't put my finger on a ...
19
votes
5answers
4k views

Sign up: Double opt-in still best practice? What about mobile?

Everybody knows the normal registration process: Fill in sign up form Wait for email Click confirmation link in email Done (signed in & confirmation by email) IMO this process works because ...
18
votes
10answers
3k views

How to ensure users can't sign up for multiple accounts?

I'm working on a web app right now which users will normally have to pay to use, but I want to also offer a short demo period (haven't settled on how long yet, but somewhere between 1 day and 1 week). ...
16
votes
5answers
2k views

Best way to combine sign in and sign up in the same form?

I want both forms to be extremely simple - sign in much like facebook in the header with 3 inputs side by side - email, password then "sign in" (or is "log in" better?). I also want to USE THE SAME ...
14
votes
7answers
1k views

Password field in cleartext

I'm building a mobile web app that will request a bunch of information from the user (name, dob, address, etc) and am trying to cut down as much fields as I can. I've noticed a new trend where mobile ...
13
votes
4answers
5k views

Login/sign-up in modal dialogs

I've been working on a web-platform for some time now. As I was writing the usual "Sign-up" and "Login" pages I realized that a whole page was an overkill for such simple tasks so I decided to put ...
12
votes
10answers
1k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be omitted. All of these look important except 'Tell us something about yourself.' Currently used fields are: User Password Company ...
9
votes
7answers
1k views

Email as username during signup/login? Your experience? [duplicate]

I currently have a signup form that has a username and an optional email field. I want to make this form appear simpler by getting rid of a field. What has been your users' experience with only using ...
9
votes
1answer
800 views

Automatic agreement to terms of service

Is it acceptable (or even legal) to have "I agree to the terms and service" checkbox automatically checked when a new user signs up with our website? I'm trying to convince the person in charge to not ...
9
votes
3answers
289 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
9
votes
3answers
1k views

Login/register: How to balance ease-of-use, number of clicks, and appearance?

I'm working on a new design for the log in or register page, and since we have some very unique constraints, this might be the first time I've done one of these pages that isn't reinventing the wheel. ...
6
votes
5answers
925 views

Forgotten Passwords - is there a real benefit to asking for memorable password hints on signup?

On several signup forms I see fields such as "Choose your Memorable Password Question". Is this actually benifical nowadays? Surely a more secure method if someone forgets their password is to build a ...
6
votes
4answers
498 views

Social network login or not?

I am developing a niche social networking iPhone app of my own. I was wondering if it would be best to allow the user to connect to social networks such as Facebook and Twitter to login to my app ...
6
votes
3answers
493 views

How should the sign-up page for a mobile website work?

How should the sign-up page for a mobile website be? For example:- Does repeat password make more sense or less on mobile version of a website. To put it differently, are users more prone to make a ...
6
votes
5answers
587 views

Does a log in/sign up field always have to be top right?

Best practice says that log in/sign up fields should always be top right of the website, no arguments there. There seems to be a trend towards simply having "Sign up here. Or log in if you already ...
6
votes
1answer
425 views

Best practices for content placeholders?

I'm currently designing a Profile page that requires users to add a variety of items using forms (different forms for each section). When they first create their account, the Profile will be ...
6
votes
4answers
854 views

What is the best Register / Sign Up text for submit buttons on forms?

On a Register / Sign Up form, what is the best copy for the submit buttons (Statistically proven if available). Contextually speaking, the register / sign up process in question is part of a pop-up / ...
6
votes
2answers
817 views

How should I ask users for their location and preferences?

I am building a website (non-commerce) that relies heavily on user's location and user's preferences. Think of it as a map where you want to see where your friends are, closest events you might ...
6
votes
2answers
150 views

UX perspective on asking the user for their 'industry'

When users go through my signup/checkout process, one of the questions I ask them is 'what industry are you in'? The reason we ask for 'industry' is to collect some marketing statistics (which I'm ...
5
votes
10answers
670 views

Is there any advantage of signup before login with social plugins?

I am building a site and was thinking about if there should be a signup option at all. I found the question about the difference between sign up and log in with Facebook/Google/etc but there was ...
5
votes
7answers
2k views

Text for email address validation!

When validating email address on sign-up/login page which is the right grammar? "Please insert a valid email address." OR "Please enter a valid email address." OR just "Invalid email address." ...
5
votes
4answers
283 views

How early should you funnel users in a registration process?

As part of a registration form I am building I need to, at some point, differentiate between whether the user is a 'student' or 'professor'. I've seen this handled in two different ways and was ...
5
votes
8answers
599 views

How to prevent registration from login page and login from registration page

During user tests we see quite some people 1) enter their previous chosen login details (email+pass) on the registration page. Including them wondering "why we ask all this information again?". The ...
5
votes
3answers
279 views

Home page with two types of profile signup

I'm working on a site where it offers online service for two types of users ("service providers" and "service seekers"). Users are required to signup with the type of profile they belong to. We are in ...
5
votes
2answers
342 views

Combining Sign in and Registration form

I am in the process of re designing a registration workflow for a social app. The nature of its content is very generic, food related stuff like recipes, cooking tips etc. The signup form is planned ...
4
votes
2answers
612 views

Designing the sign-up process?

I am starting a website consisting of info on local shops, product catalogs, and coupons. now I am in a dilemma over the vendor sign-up process. I want to know which of the following ways should I do ...
4
votes
4answers
180 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
4
votes
4answers
608 views

Best way for sign up process after invite

We are building an app and I'd like to have a faster sign up process for users. Right now users can only get access after they got an invite by mail. After they got the mail, they can click on a link ...
4
votes
2answers
362 views

What features should you add to a homepage to help sign-up conversion?

There are a few give-ins...simple social sign-up, tours, testimonials... but what have you found in your experience that really puts the icing on the cake when getting users to sign-up with the site. ...
4
votes
3answers
446 views

Is offering more than one openid/social-sign-in option a good idea?

Lots of sites nowadays offer the option to log in via Google, Facebook, LinkedIn and so on, and sometimes a standard username/password option as well. While this goes a long way toward helping users ...
4
votes
5answers
193 views

Visitors don't complete registration

A lot of visitors access the registration page, but only 46% complete the registration. Is this a good ratio? Does anybody have any references or research that determines the ratio?
4
votes
3answers
725 views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
4
votes
2answers
2k views

Facebook connect vs existing account - How to link those two?

Since we have introduced FB connect to our web page, we have noticed that users became confused a lot and a significant number of users began to have multiple accounts. After they log in somehow (via ...
3
votes
9answers
334 views

Would you get rid of Password field in sign-up form

Imagine this, you are signing-up for a product and you get asked the same old questions when creating an account(Name, email address etc) with the exception of a password. After you sign-up, an email ...
3
votes
4answers
125 views

Asking a user their Drivers License Number on a sign up form

download bmml source – Wireframes created with Balsamiq Mockups I already know this is terrible UX for the user but I wanted to get your feedback as I cannot find any examples or data to ...
3
votes
2answers
288 views

Asking for a username and password when a user signed-up with social login buttons

I have a social application that allows users to sign up with their social accounts. The problem is that when a user uses a social login button to sign up in my website, the only way to login next ...
3
votes
1answer
412 views

Sign-up: Does the “confirm email” field work?

How many people sign up with a wrong (mistyped) email address when: you have a "confirm email" field you don't have a "confirm email" field There is a very similar question on ux.se but it doesn't ...
3
votes
3answers
101 views

should I ask for a phone number even though it is not required?

I'm building an app which is very similiar to venmo: it allows users to text money to eachother. While it is not per se necessary to know the phone number of the user that is registering, it could ...
3
votes
1answer
160 views

Should I hide a potentially off-putting section of my sign-up form?

I'm building a web app that requires a lot of information to be input by the users before they become "fully fledged" members. There's maybe 30-40 fields (of varying types) split over a few pages, and ...
3
votes
1answer
1k views

Should a UK address form have 2 or 3 address lines fields?

In my mind it makes sense for a UK address form to contain 3 address lines. There are instances of people living in blocks or buildings where 2 lines may not always be enough. I just wondered if ...
3
votes
1answer
208 views

Signing up for a site. Finishing progress after step 1 of 4. What/How to indicate?

EDIT: Screenshots will be added soon to better explain the problem I got a four step progress on a website signup page and have a 4 stepped progress bar to indicate where the user is currently at: ...
3
votes
2answers
222 views

Redesigning email-only signup

I am redesigning a social network which uses login via Facebook or an email signup/login. In the case of email signup/login users needs to just give their email address and we will send a confirmation ...
3
votes
1answer
616 views

Ideal login / password / signup page for editing account

I am trying to design a simple login and password signin dialog box that pops in on the same page. I don't want the user to navigate AWAY from the page to login. I am looking for examples of sites ...
3
votes
2answers
67 views

Are teasers that anticipate form fields but do not allow users to complete a task successful or even a good experience?

I often find newsletter teasers that already include a text field that allows the user to fill in his email address. While it seems as the email was the only required field and submit would ...
3
votes
2answers
176 views

Password Complexity Requirements

Anyone has research or data that shows correlation between using password complexity requirements and sign up conversion rate? Example of password complexity requirement:
3
votes
3answers
362 views

Best practice to include developer's area inside user's account options

In this concept, normal users see an option for "signing up as developer" then they would receive access to developer's options. the normal way I assume is like this: But I think of some ...
2
votes
3answers
418 views

Are these too many options for a login screen?

Are these too many options for a login screen? Should I try to find a way to present them in separated screens, or show hide different options with an animation? I have the feeling that this ...
2
votes
5answers
210 views

Soft “required” form field?

Has anyone ever seen or heard of this approach to a signup page? So the idea is the "Phone number" is not required, however when trying to submit the empty field you would get this message/option ...
2
votes
4answers
289 views

How should a website handle signup for two types of accounts?

For instance, say a site is for merchants and consumers; people should either sign up as a merchant or a consumer – they require two different forms located on different pages. From the home page, ...
2
votes
1answer
110 views

Is it bad UX to reload a page during signup?

During a sign up process for my web app, a full page reload is necessary after some processing that happens in AJAX (the user sees a loading animation for a few seconds, then the reload happens). ...