Signing up: registering for a service. Signing on: Accessing or logging into a service, usually to access some stored data. Often found together, since signing on requires one to have signed up at some point.

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1answer
55 views

Token based vs URL based email verification [duplicate]

For email verification during user registration which method would be better if we are taking following (or more - which I am missing) points: From user point of view Authenticity - Fear of ...
2
votes
1answer
67 views

Is it bad UX to reload a page during signup?

During a sign up process for my web app, a full page reload is necessary after some processing that happens in AJAX (the user sees a loading animation for a few seconds, then the reload happens). ...
2
votes
3answers
107 views

Visitors don't complete registration

A lot of visitors access the registration page, but only 46% complete the registration. Is this a good ratio? Does anybody have any references or research that determines the ratio?
0
votes
1answer
22 views

Best practices for a low threshold signup to a discussion board with sensitive content

I'm working on a discussion board for a sexual health site. We want it to be a safe place for people to ask and get answers/discussion on sensitive topics of sex, relationships, and rights. We want ...
2
votes
5answers
177 views

Soft “required” form field?

Has anyone ever seen or heard of this approach to a signup page? So the idea is the "Phone number" is not required, however when trying to submit the empty field you would get this message/option ...
0
votes
1answer
55 views

How does signing up / logging in with social media accounts alter user behaviour?

Assuming logging in with Facebook/Google etc. gives the social media company access to and ability to record all the interactions of the user on your website, how does this affect the behaviour of the ...
1
vote
2answers
103 views

Single user registration vs multiple users registration form

I'm working on a registration process and have wireframed a single user registration process (see below my wireframes). We want to promote our product and encourage users to invite others. In a first ...
0
votes
0answers
26 views

Triming down signup form [duplicate]

I want to remove some signup fields to increase my signups. I have done some analysis and have a field where 80% of users that sign up leave that field with default value. Can I remove that field ...
2
votes
3answers
146 views

Accordion registration form - Should the user be able to go back to the previous step?

I'm working on a step by step registration form. We are exploring an accordion style approach at the moment. (Below are my wireframes.) Because we are using inline validation, the user cannot go to ...
2
votes
1answer
39 views

In Single Sign On what does SAML “enabled” control do or mean?

I am currently working on the redesign of SSO signup process/form and want to understand what enabling SAML control implies. The rationale being that if an organisation does not have SSO enabled the ...
1
vote
2answers
91 views

What's the difference between 'sign up' and 'sign in' with Facebook? [duplicate]

In Airbnb, I see that the user can 'sign up' with Facebook or 'sign in' with Facebook. What is the difference between sign up and sign in? Do these options actually perform different actions?
1
vote
3answers
107 views

Is it ever useful to show the Password Requirements on page load?

I have a hypothesis that I have no idea how to test other than lots of observational testing, but perhaps someone has covered this already. On signing up to a new service and being presented with the ...
17
votes
10answers
3k views

How to ensure users can't sign up for multiple accounts?

I'm working on a web app right now which users will normally have to pay to use, but I want to also offer a short demo period (haven't settled on how long yet, but somewhere between 1 day and 1 week). ...
3
votes
2answers
62 views

Are teasers that anticipate form fields but do not allow users to complete a task successful or even a good experience?

I often find newsletter teasers that already include a text field that allows the user to fill in his email address. While it seems as the email was the only required field and submit would ...
2
votes
1answer
105 views

is “If link is not clickable, copy and paste it into the address bar” really required for verification mails?

I want to make my verification email (or account activation email) really neat with just one "confirm your account" button. However most of the times I've seen that verification email contains below ...
2
votes
2answers
129 views

Email: to confirm or not to confirm…that is the question.

I am toying with the sign up process on my website. User email addresses are not critical in the sense that there is no e-commerce on the site. Its a social networking type site for my colleagues. ...
1
vote
2answers
145 views

Acceptable maximum number of steps for sign in or sign up before using the service

Note: This is for a service mainly powered, or should I say funded, by video ads. Not really UX-friendly, I suppose, but what can we do Here's the flow right now: Sign in Home -> Login form ...
0
votes
1answer
52 views

Restricting users site access until account completion

I'm redesigning a site that requires a fair amount of information from users (because it deals with finance, our company is required to have KYC and AML procedures etc). The site flow for new users ...
0
votes
1answer
51 views

Disabled JavaScript notice, AFTER user signup?

My site relies heavily on JavaScript, and the site is based on user signup If a user is logged in and has javascript disabled, it throws a notice and disables all major site functions The question ...
0
votes
2answers
90 views

What are the arguments against modals when a page loads? [duplicate]

I'm working for an e-commerce client who has requested a design for a newsletter signup modal to appear on page load the second time a user visits the site. I've tried to explain to them that blocking ...
1
vote
1answer
74 views

Require users to sign up or login to upvote or downvote review items on a user-generated content site?

I'm trying to get more people to rate products on a video game ratings and review website. Will allowing non registered users to upvote/downvote the reviews increase engagement and sign ups? in other ...
5
votes
10answers
484 views

Is there any advantage of signup before login with social plugins?

I am building a site and was thinking about if there should be a signup option at all. I found the question about the difference between sign up and log in with Facebook/Google/etc but there was ...
3
votes
3answers
93 views

should I ask for a phone number even though it is not required?

I'm building an app which is very similiar to venmo: it allows users to text money to eachother. While it is not per se necessary to know the phone number of the user that is registering, it could ...
1
vote
1answer
93 views

Signup “skip” button needed or only “next” button

We have a website where the signup takes different steps. One step is a form where we ask the user mobile number. This is optional because not everyone want to give the number and we make it ...
1
vote
2answers
107 views

Potential UX issues with password-less logins?

There is a fantastic article entitled Is it time for password-less login? that suggests that we could use the "reset password" link as the default login action to any site. It provides a lot of ...
0
votes
2answers
57 views

Any research on the impact of copywriting speech on sign up buttons?

I keep finding this kind of speech in landing-pages' sign up buttons: Are there any available resources that help me find out why do I actually feel to click this button more than others? Some of ...
3
votes
1answer
154 views

Should I hide a potentially off-putting section of my sign-up form?

I'm building a web app that requires a lot of information to be input by the users before they become "fully fledged" members. There's maybe 30-40 fields (of varying types) split over a few pages, and ...
1
vote
2answers
209 views

Correct Placement of Newsletter Sign Up?

I am working on a website for an asset management company, and I need to provide a newsletter sign-up option. Is a newsletter something users are specifically looking for on a site, or is it more of ...
9
votes
7answers
1k views

Email as username during signup/login? Your experience? [duplicate]

I currently have a signup form that has a username and an optional email field. I want to make this form appear simpler by getting rid of a field. What has been your users' experience with only using ...
1
vote
1answer
58 views

Does requiring 'email' to be provided from social signup descrease conversion?

I'm designing a social-login screen which allows, among other things, to signup/login with facebook. I'm wondering if there's any (anecdotal) evidence if requiring a user's email-address from ...
1
vote
1answer
242 views

Best way to capture users facebook & twitter usernames?

When capturing a users details, where the goal is to record their twitter handle (@username) and Facebook URL (/username121) what would be the best way to do this? At first I thought using a simple ...
3
votes
2answers
157 views

Password Complexity Requirements

Anyone has research or data that shows correlation between using password complexity requirements and sign up conversion rate? Example of password complexity requirement:
1
vote
1answer
193 views

Auto agreement to the ToS by clicking “Sign Up” button in sign up form

I'm developing a Sign Up page for an online service I provide. And I'm at a point where I need to decide if I'm going to have a checkbox for the user to check to make clear that the user agrees with ...
2
votes
4answers
111 views

Sign up page guidelines or trend?

Is there a reason why the signup page on many websites are totally separated from the rest? I noticed that it results as a single page, where there is only the logo of the site and the signup form. No ...
1
vote
2answers
56 views

Is the sign-up, wait for auth, log-in process the best way to capture user data?

Currently my user flow looks like this: User visits landing page User realizes the content of the site is locked behind authorization, only way to get in is to sign-up User signs-up (with just an ...
3
votes
3answers
355 views

Best practice to include developer's area inside user's account options

In this concept, normal users see an option for "signing up as developer" then they would receive access to developer's options. the normal way I assume is like this: But I think of some ...
0
votes
3answers
476 views

Sign Up and Sign In widget on every page: Slide-down Panel or Lightbox

I have a question about implementing a sign up and sign in widget that works on any page on a site (i.e. without redirecting users to a sign in page when they want to log in to interact with content ...
0
votes
1answer
62 views

Product Launch with Invitations

When launching a brand new web-based community product what are the best methods of staggering the user base through testing phases up until final launch? This product relies on user accounts with ...
0
votes
3answers
484 views

Registration form on landing page

Do you think that in a landing page about a service for pre-ordering lunch should have a registration form or the registration should take place in another page? (after a click on the button "Sign ...
3
votes
1answer
689 views

Should a UK address form have 2 or 3 address lines fields?

In my mind it makes sense for a UK address form to contain 3 address lines. There are instances of people living in blocks or buildings where 2 lines may not always be enough. I just wondered if ...
6
votes
5answers
568 views

Does a log in/sign up field always have to be top right?

Best practice says that log in/sign up fields should always be top right of the website, no arguments there. There seems to be a trend towards simply having "Sign up here. Or log in if you already ...
9
votes
3answers
273 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
0
votes
1answer
103 views

When is too soon to confront a user with a form?

I have been in the concept stage of a project aimed at getting people to share their loves and passions. I am wondering if creating a landing page that consists of a "fill in the blanks" style form ...
2
votes
1answer
274 views

Which verbiage is appropriate for a combined login/register button and why? [closed]

I'm creating a combined login/sign up form. When the user clicks the action button an ajax call is made which either: Logs the user in, if the account exists. Signs the user up, and then logs them ...
1
vote
2answers
113 views

Whether to divide the web signup to steps or not? [duplicate]

I have divided my signup page into a three-step signup: Account info (username, password and email) Personal Info (full name, gender and zip) And lastly, telling the user to verify his/her email ...
5
votes
2answers
296 views

Combining Sign in and Registration form

I am in the process of re designing a registration workflow for a social app. The nature of its content is very generic, food related stuff like recipes, cooking tips etc. The signup form is planned ...
3
votes
2answers
205 views

Redesigning email-only signup

I am redesigning a social network which uses login via Facebook or an email signup/login. In the case of email signup/login users needs to just give their email address and we will send a confirmation ...
2
votes
3answers
149 views

Would requesting email confirmation prior to collecting any other details during the sign up process drive people away?

Last week I read over Richard DesLonde's What is the most minimal sign up process possible?, which introduced me to the idea of a sign up process which requires email address input followed by an ...
1
vote
2answers
162 views

Why should you provide a sign up link from your login form?

It seems like a well adopted web standard that a login form should have a "don't have an account? [Sign up]". I'm having trouble seeing the rationale behind it. How common is it really that a user ...
1
vote
5answers
236 views

Is it ok to change the label of a button depending of the user's choices?

Let's take the example of a page at the end of an app signup process. This page will allow the user to finish the process, so I will place a button labeled "Complete Your Registration" and in the ...