a queue for holding items to be purchased online as an analogy to physical shopping carts.

learn more… | top users | synonyms

20
votes
4answers
2k views

Add to Cart to View Price

On e-commerce sites (such as Amazon and Newegg.com) pricing in some products will be hidden until you click a link to display the price in a modal/popup, or you are required to add the item to your ...
18
votes
11answers
3k views

Is red an acceptable colour for a submit button on a form for a purchase or booking?

I have been drafted in to provide UX feedback on a recently completed website. One point I made was that red was not a suitable colour for a positive action, i.e. completing a form. The reply cited ...
15
votes
9answers
3k views

How long should you leave items in a basket, before clearing it (if at all)?

Many online retailers allow you to add items to a basket prior to checkout. Some of the big 'names' have a smart strategy that combine baskets and wishlists, and notify you on a future visit if an ...
12
votes
2answers
452 views

Is letting the user know how much they are paying a bad practice?

I am talking about this : Are there some psychological reasons for not displaying the amount user is paying on the button ? If not, then why don't I see it anywhere ?
12
votes
4answers
576 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
12
votes
2answers
1k views

What is the best eCommerce add-to-cart flow? [closed]

I'm working on an eCommerce website. I found two predominant approaches as to what happens when buyers click the add-to-cart button: Send them to their cart where the main action button is ...
11
votes
4answers
3k views

Which is better: Buy Now or Add To Cart as the label for a button in a shopping cart form?

I have a site that displays 3 major products and it all links to an external shopping cart which users will have to fill out a form to complete the order. Which label is better? "Add to Cart" or ...
10
votes
4answers
326 views

Shopping Carts: Remaining qty 1 item - What is fair?

We have a course registration system. Each course has a set of seats allocated. ONLY when the actual order is placed is the seats allocated decremented. Therefore, at the moment, it is possible for ...
9
votes
3answers
389 views

Is the shopping cart page part of the checkout process or not?

I'm currently working on the wireframes of a webshop for a chain of electronics stores (TV's, washing machines, etc). Users can place products in the shopping cart and start the checkout process from ...
9
votes
4answers
368 views

How can I improve this Add to Cart experience?

We have a simple platform where readers can buy ebooks. Previously, readers could only buy one ebook at a time and we have finally added a cart feature but I think we are ruining our previously simply ...
9
votes
4answers
718 views

Do we need to show Cart page after user clicked “Add to Cart” from list page?

Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ? How do we ...
7
votes
1answer
176 views

Shopping Cart - What information should you show while browsing?

Does anyone have any data whether or not showing the number of items and/or total price of the items in the cart increases the likelihood of users purchasing the cart? I have my assumptions, but I'd ...
7
votes
3answers
245 views

Why can't you update options in shopping carts?

I've been researching shopping cart designs, and so far it seems like the consensus is that the only thing you can update in a shopping cart is quantities. Let's say I've added a large t-shirt to the ...
7
votes
2answers
214 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
7
votes
3answers
261 views

Is the “shopping-cart” paradigm suitable for buying add-ons in an SaaS?

We are building an SaaS app where our users will have the opportunity to purchase add-ons such as custom domains, plan upgrades, templates and various other bits and pieces. We are considering a flow ...
7
votes
1answer
601 views

Why would Amazon only allow users to add 30 items in a shopping cart at a time?

Amazon only allows users to select 30 items at a time from the dropdown list and add them to the cart. Why not let the users type the number themselves in case they want to buy more than 30? Is there ...
6
votes
9answers
847 views

Which is more understandable: “delete” or “remove” an item/itemset from a cart?

In my particular use case, the user's cart is composed of items (which are physical objects in the real world) that usually come in multiple quantities. Therefore, I give them the option of ...
4
votes
5answers
3k views

What are your eCommerce Shopping Cart best practices and notable UI examples? [closed]

What are the best shopping carts you know in terms of visual design and usability. In addition, provide best practice tips when designing a shopping cart as @scunliffe did.
4
votes
3answers
76 views

Product cart slide in or pop-up instead of redirect

I'm in process of redesigning a website for my company, in cooperation with a digital agency. Our business is one of the leading companies in our country that sells consumer electronics (notebooks, ...
4
votes
2answers
126 views

cart items quantity notification

I have an e-commerce site and in the top right I have the typical image of a cart, and next to it the quantity of items in the cart. Currently the quantity shows the number of different products, ...
4
votes
3answers
312 views

Ordering actions in a toolbar

I'm building wireframes for a checkout/cart system. Based on the state of the cart, I have two toolbars within the item listings The actions are: Save for later, Remove, Edit Remove, Email When ...
3
votes
6answers
5k views

Color for add to cart button

Is there a best call to action color for "Add to Cart" buttons. Does the color of this button have any effect on decision making? I read somewhere that the color red may trigger "eating" so most of ...
3
votes
7answers
633 views

Does this site use a good UI for shopping cart? [closed]

Does this site use a good UI for shopping cart? How do you drop something in the cart? Is it intuitive enough to be used?
3
votes
2answers
53 views

What do you do when the user interrupts the purchase process?

If a user on an e-commerce site is in the middle of a purchase process when they leave to another part of the site, or perhaps leave the site completely, what information should be retained if they ...
3
votes
2answers
199 views

Where to place advanced search option in a shopping app?

Should users be provided with options to adjust budget, color, category etc. while searching or on the catalog page ? I think providing advanced search options on the catalog page where relevant ...
3
votes
2answers
809 views

Increasing add-to-cart rate, decreasing conversion?

I am currently optimising an e-commerce website. The request was specific to the product pages, after gaining insight from analytics and feedback two alternatives were proposed, and tested. The ...
3
votes
2answers
109 views

eCommerce Payment Process

We have an eCommerce website that takes credit card payments, everything is fine, however sometimes a user enters their details, gets approved and moves on to the Complete page - they then hit back ...
3
votes
2answers
52 views

Shipping Cost in Shopping Cart Page?

I am working on Product e-commerce responsive website. It has shipping cost that we are showing in check-out page based on the shipping address entered by the user. The problem is, after entering the ...
3
votes
1answer
138 views

Multiple items in one basket that get processed at different rates on completion of checkout

Does anyone have any good ideas on how to solve the problem of having multiple products in one order (basket) that are processed at different rates once the user completes their purchase? An example ...
3
votes
1answer
201 views

Looking for 'planner' design patterns and opinions

We are designing a revamped part-time studies course catalogue at the post-secondary institution where I work. One of the features I have included is an authenticated planner for saving and ...
3
votes
1answer
220 views

Close Button on Drop down carts - better for UI/UX or not?

The following websites have dropdown carts: www.matchesfashion.com/mens www.asos.com In my opinion they work well. Once filled by the user hovering the basket link and the cart appears until the ...
2
votes
3answers
118 views

Practices to undertake while designing interfaces that ask for sensitive information

Are there color codes or design practices that one should consider while designing interfaces that ask for sensitive information like credit card details or ATM pins? I have seen several different ...
2
votes
3answers
75 views

When to ask for apparel size in a shopping app?

When Is it appropriate to ask user to choose apparel size ( XL,XXL) ?on the product screen or on the cart screen?
2
votes
2answers
120 views

Best way of handling a special requirement in shopping cart

I'm mocking up a shopping cart for a hair salon. It's going to end up on their Facebook fan page so I'm restricted to Facebook's tab size of 520px. Because of this I've decided to use an accordion ...
2
votes
2answers
52 views

Why would it be good to show number of items in basket in addition to total price?

There is usually a basket area on ecommerce websites - located op top right corner of the page. It's usually a basket/cart icon, sometimes with additional information. Customer asked us to add number ...
2
votes
1answer
67 views

Reducing the steps for ordering online

I am trying to do what I can to reduce the steps of ordering online. Now I have it down to two steps. As soon as someone clicks to the cart to pay it goes to: Check the cart contents, edit quantity, ...
2
votes
1answer
852 views

Shopping cart : Checkout

What is the best way to handle a shopping cart checkout : redirect to paypal and let paypal handle all the work? (user will be send to another page is this an issue ? ) work in steps (like Apple ...
2
votes
2answers
75 views

Deleting multiple items in a shopping cart efficiently

My boss is insistent we need to build functionality to allow users to delete multiple items out of their shopping cart at once (e.g., checkboxes, with a "Select All" button/link, and "Delete" at the ...
2
votes
1answer
58 views

Should I put the PayPal option at the beginning or middle of a purchase experience?

PayPal stores user addresses for quick shipping entry. The question I have is, should I have the PayPal vs. native pay option right at the front of the process, so all information is handled by PayPal ...
2
votes
2answers
172 views

Details to tell the user on a product catalog page (mobile)

Due to lack of screen estate on a mobile device should some details be kept hidden from the users while displaying product thumbnail? Usually Shopping websites display the following: Picture of the ...
2
votes
4answers
109 views

How to show prices that are not yet included?

In our cart we have optional products (like gift wrapping) that the user can add. We also have options for selected items that might impact the cost (like choosing a hardback book vs a paperback). ...
2
votes
1answer
860 views

Shopping cart in a drop-down - great pattern or fancy obstacle for shoppers?

I'm interested in facts considering performance of Shopping cart placed in a drop-down. Take a look here to see an example: ...
2
votes
1answer
58 views

Should basket abandonment emails pre-populate the basket with its abandoned contents or take the user to their existing basket?

There are loads of topics around why abandonment emails are important, when they should be sent, how many stages and bla bla. But what is the common practice by the leading e-commerce companies and ...
2
votes
1answer
62 views

Shopping cart in store management software

I'm currently designing a store management application to be used by employees of certain stores. At many points within the processes of this store, the user should be able to search the database of ...
2
votes
1answer
48 views

Adding multiple products to an enquiry and the submitting once [closed]

I am working on a website that has 200 products. It is NOT an e-commerce site so the user cannot purchase the products on the site. The idea that I am exploring is that the user can add multiple ...
2
votes
0answers
100 views

to have or to not have multiple categories [duplicate]

Possible Duplicate: Including unique content under multiple navigation trees It's simple - how visitors respond to one product/item placed in multiple categories? Is it considered as ...
1
vote
4answers
99 views

“add to cart” view - total amount or total products?

I am designing a new experience for an e-commerce website that will go live soon and i will want to check it's conversion rate in terms of "My cart" feature. I thought it will be a good "call to ...
1
vote
2answers
117 views

Is the plus (+) universal for adding an Item to a shopping cart?

Looking at globalization of our e-commerce. I was wondering if instead of having to translate "Add to Cart" in every language if simply a plus button will suffice. I'm pretty new to globalization ...
1
vote
2answers
159 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
1
vote
3answers
611 views

Best method of notifying the user when they add items to their shopping basket/cart

I am researching into the methods of how various eCommerce websites notify their users when they have added items to their shopping basket/cart. From what I have seen (I am still researching) so far ...