a queue for holding items to be purchased online as an analogy to physical shopping carts.

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3
votes
2answers
35 views

eCommerce Payment Process

We have an eCommerce website that takes credit card payments, everything is fine, however sometimes a user enters their details, gets approved and moves on to the Complete page - they then hit back ...
1
vote
0answers
27 views

Online shop ideas advices [closed]

Hello i'm not sure if i posted on the right but i hope someone will correct me. Recently i've started working on an online shop for my store. We sell products for office ( pens, paper, anything that's ...
1
vote
2answers
85 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
0
votes
1answer
64 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
18
votes
11answers
3k views

Is red an acceptable colour for a submit button on a form for a purchase or booking?

I have been drafted in to provide UX feedback on a recently completed website. One point I made was that red was not a suitable colour for a positive action, i.e. completing a form. The reply cited ...
0
votes
1answer
49 views

Is it OK to link to product pages from a price change alert in the shopping cart?

We are adding an alert to notify users some items in their cart have changed price. There's been some debate on whether or not to link the items in the list to their product pages. One concern is ...
0
votes
1answer
84 views

Should shopping carts from different sessions be merged or not?

I am creating an eshop and I am taking the approach of allowing the user to buy without having an account. However, there is a workflow which I am not sure what is the best practice. A user can have ...
6
votes
9answers
220 views

Which is more understandable: “delete” or “remove” an item/itemset from a cart?

In my particular use case, the user's cart is composed of items (which are physical objects in the real world) that usually come in multiple quantities. Therefore, I give them the option of ...
9
votes
4answers
280 views

Shopping Carts: Remaining qty 1 item - What is fair?

We have a course registration system. Each course has a set of seats allocated. ONLY when the actual order is placed is the seats allocated decremented. Therefore, at the moment, it is possible for ...
11
votes
4answers
466 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
0
votes
2answers
312 views

Is Shopping Cart a good pratice (or not)?

I am designing a website (RWD) for a Telecom company and I was wondering whether you could provide with some rationales or papers for: Having a shopping cart/basket (drop-down shopping cart icon ...
1
vote
2answers
173 views

How to design a shopping cart for digital and non digital products

I've a problem with a two tab shopping cart. I'm working on a e-commerce which has both digital and non-digital products, if user adds both digital and non digital products to the shopping cart two ...
4
votes
2answers
101 views

cart items quantity notification

I have an e-commerce site and in the top right I have the typical image of a cart, and next to it the quantity of items in the cart. Currently the quantity shows the number of different products, ...
1
vote
4answers
122 views

Should the Payment details or Review your order screen be first in checkout?

Some shops have a step called "Review and confirm" in the process that allows users to do a final check on their order before they place it. In some cases this step is placed before the actual page ...
7
votes
3answers
210 views

Is the “shopping-cart” paradigm suitable for buying add-ons in an SaaS?

We are building an SaaS app where our users will have the opportunity to purchase add-ons such as custom domains, plan upgrades, templates and various other bits and pieces. We are considering a flow ...
7
votes
1answer
160 views

Shopping Cart - What information should you show while browsing?

Does anyone have any data whether or not showing the number of items and/or total price of the items in the cart increases the likelihood of users purchasing the cart? I have my assumptions, but I'd ...
2
votes
3answers
111 views

Practices to undertake while designing interfaces that ask for sensitive information

Are there color codes or design practices that one should consider while designing interfaces that ask for sensitive information like credit card details or ATM pins? I have seen several different ...
12
votes
2answers
429 views

Is letting the user know how much they are paying a bad practice?

I am talking about this : Are there some psychological reasons for not displaying the amount user is paying on the button ? If not, then why don't I see it anywhere ?
1
vote
2answers
131 views

Details to tell the user on a product catalog page (mobile)

Due to lack of screen estate on a mobile device should some details be kept hidden from the users while displaying product thumbnail? Usually Shopping websites display the following: Picture of the ...
2
votes
4answers
96 views

How to show prices that are not yet included?

In our cart we have optional products (like gift wrapping) that the user can add. We also have options for selected items that might impact the cost (like choosing a hardback book vs a paperback). ...
3
votes
2answers
145 views

Where to place advanced search option in a shopping app?

Should users be provided with options to adjust budget, color, category etc. while searching or on the catalog page ? I think providing advanced search options on the catalog page where relevant ...
2
votes
3answers
67 views

When to ask for apparel size in a shopping app?

When Is it appropriate to ask user to choose apparel size ( XL,XXL) ?on the product screen or on the cart screen?
6
votes
4answers
427 views

Do we need to show Cart page after user clicked “Add to Cart” from list page?

Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ? How do we ...
14
votes
9answers
1k views

How long should you leave items in a basket, before clearing it (if at all)?

Many online retailers allow you to add items to a basket prior to checkout. Some of the big 'names' have a smart strategy that combine baskets and wishlists, and notify you on a future visit if an ...
1
vote
1answer
158 views

'Add to Bag / Basket' on category landing pages?

How I have the list currently displayed]1I'm currently working on a site selling books and my client has asked where the 'Buy Book' buttons are. On the books listings (category) page do I need a call ...
7
votes
2answers
179 views

Are people used to seeing a “My Cart” link in the header?

I have been designing an E-commerce platform where users will be able to buy Apps from the marketplace. I had thought of placing "My Cart" links in a number of places, such as: Docked widget in ...
17
votes
3answers
804 views

Add to Cart to View Price

On e-commerce sites (such as Amazon and Newegg.com) pricing in some products will be hidden until you click a link to display the price in a modal/popup, or you are required to add the item to your ...
3
votes
1answer
123 views

Multiple items in one basket that get processed at different rates on completion of checkout

Does anyone have any good ideas on how to solve the problem of having multiple products in one order (basket) that are processed at different rates once the user completes their purchase? An example ...
1
vote
1answer
578 views

Shopping cart : Checkout

What is the best way to handle a shopping cart checkout : redirect to paypal and let paypal handle all the work? (user will be send to another page is this an issue ? ) work in steps (like Apple ...
2
votes
1answer
611 views

Shopping cart in a drop-down - great pattern or fancy obstacle for shoppers?

I'm interested in facts considering performance of Shopping cart placed in a drop-down. Take a look here to see an example: ...
1
vote
1answer
68 views

How to align a shopping cart which can have only one item at a time?

We are designing the interface for our shopping cart. More precisely, we call it register page which is used for registering one course at a time. However, we ran into a little disagreement in ...
1
vote
3answers
322 views

Best method of notifying the user when they add items to their shopping basket/cart

I am researching into the methods of how various eCommerce websites notify their users when they have added items to their shopping basket/cart. From what I have seen (I am still researching) so far ...
3
votes
1answer
186 views

Close Button on Drop down carts - better for UI/UX or not?

The following websites have dropdown carts: www.matchesfashion.com/mens www.asos.com In my opinion they work well. Once filled by the user hovering the basket link and the cart appears until the ...
6
votes
1answer
450 views

Why would Amazon only allow users to add 30 items in a shopping cart at a time?

Amazon only allows users to select 30 items at a time from the dropdown list and add them to the cart. Why not let the users type the number themselves in case they want to buy more than 30? Is there ...
1
vote
1answer
384 views

Best way for a user to specify budget/price range?

When designing for a shopping service, the user should be able to specify what they're willing to spend on an item. Problems: There's no automated way to know what price range on the item, so the ...
3
votes
6answers
4k views

Color for add to cart button

Is there a best call to action color for "Add to Cart" buttons. Does the color of this button have any effect on decision making? I read somewhere that the color red may trigger "eating" so most of ...
4
votes
3answers
226 views

Ordering actions in a toolbar

I'm building wireframes for a checkout/cart system. Based on the state of the cart, I have two toolbars within the item listings The actions are: Save for later, Remove, Edit Remove, Email When ...
2
votes
2answers
105 views

Best way of handling a special requirement in shopping cart

I'm mocking up a shopping cart for a hair salon. It's going to end up on their Facebook fan page so I'm restricted to Facebook's tab size of 520px. Because of this I've decided to use an accordion ...
2
votes
2answers
500 views

Increasing add-to-cart rate, decreasing conversion?

I am currently optimising an e-commerce website. The request was specific to the product pages, after gaining insight from analytics and feedback two alternatives were proposed, and tested. The ...
2
votes
0answers
100 views

to have or to not have multiple categories [duplicate]

Possible Duplicate: Including unique content under multiple navigation trees It's simple - how visitors respond to one product/item placed in multiple categories? Is it considered as ...
7
votes
3answers
220 views

Why can't you update options in shopping carts?

I've been researching shopping cart designs, and so far it seems like the consensus is that the only thing you can update in a shopping cart is quantities. Let's say I've added a large t-shirt to the ...
11
votes
4answers
2k views

Which is better: Buy Now or Add To Cart as the label for a button in a shopping cart form?

I have a site that displays 3 major products and it all links to an external shopping cart which users will have to fill out a form to complete the order. Which label is better? "Add to Cart" or ...
8
votes
3answers
360 views

Is the shopping cart page part of the checkout process or not?

I'm currently working on the wireframes of a webshop for a chain of electronics stores (TV's, washing machines, etc). Users can place products in the shopping cart and start the checkout process from ...
3
votes
1answer
190 views

Looking for 'planner' design patterns and opinions

We are designing a revamped part-time studies course catalogue at the post-secondary institution where I work. One of the features I have included is an authenticated planner for saving and ...
4
votes
5answers
3k views

What are your eCommerce Shopping Cart best practices and notable UI examples? [closed]

What are the best shopping carts you know in terms of visual design and usability. In addition, provide best practice tips when designing a shopping cart as @scunliffe did.
3
votes
7answers
585 views

Does this site use a good UI for shopping cart? [closed]

Does this site use a good UI for shopping cart? How do you drop something in the cart? Is it intuitive enough to be used?
11
votes
2answers
1k views

What is the best eCommerce add-to-cart flow? [closed]

I'm working on an eCommerce website. I found two predominant approaches as to what happens when buyers click the add-to-cart button: Send them to their cart where the main action button is ...