a queue for holding items to be purchased online as an analogy to physical shopping carts.

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1
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1answer
38 views

Showing order confirmation after online food ordering

I am developing an online food ordering platform. It has the following steps. 1. 1st Screen: Menu from where user add food to cart 2. Second Screen: Give payment info 3. 3rd Screen: Review and submit ...
3
votes
2answers
53 views

cart call to action color on mobile [closed]

We are designing an e-shop for a bakery. What do you think about the yellow call to action button to complete the order? The other option is a black button. Which one do you think would create more ...
4
votes
6answers
518 views

2 different ways to sell products on one website

I have a customer who needs 2 different ways of selling her products on a website and i'm not sure how to approach it. She designs and sells hand-made clothes. Right now she has a Facebook page where ...
3
votes
4answers
190 views

Best Practice: Creating an account during the shopping-cart process

What is better in e-shop shopping-cart? 1) Automatically create accounts together with the purchase (automatically generated password is sent to the e-mail). or 2) Let the user the optional ...
0
votes
1answer
79 views

Showing confirmation “added to shopping cart” in the “add to cart/shopping cart” button

I'm designing an e-commerce website and I was thinking of a way of showing to a user that the item has been added to the shopping cart. I'm not sure if my idea is correct but I was thinking of ...
0
votes
1answer
52 views

B2B Shop with Colors and Variants as a Matrix

Hey guys we've a B2B Shop. In the Item View you can order multiple Items depending on which Color and Variant it is. below you'll see two screenshots where you can order for each variant and color ...
2
votes
1answer
66 views

Should basket abandonment emails pre-populate the basket with its abandoned contents or take the user to their existing basket?

There are loads of topics around why abandonment emails are important, when they should be sent, how many stages and bla bla. But what is the common practice by the leading e-commerce companies and ...
2
votes
2answers
63 views

Why would it be good to show number of items in basket in addition to total price?

There is usually a basket area on ecommerce websites - located op top right corner of the page. It's usually a basket/cart icon, sometimes with additional information. Customer asked us to add number ...
4
votes
3answers
104 views

Product cart slide in or pop-up instead of redirect

I'm in process of redesigning a website for my company, in cooperation with a digital agency. Our business is one of the leading companies in our country that sells consumer electronics (notebooks, ...
3
votes
2answers
68 views

Shipping Cost in Shopping Cart Page?

I am working on Product e-commerce responsive website. It has shipping cost that we are showing in check-out page based on the shipping address entered by the user. The problem is, after entering the ...
2
votes
1answer
93 views

Shopping cart in store management software

I'm currently designing a store management application to be used by employees of certain stores. At many points within the processes of this store, the user should be able to search the database of ...
0
votes
3answers
32 views

Is it necessary to differentiate “adding to cart” and “configuring then adding to cart”?

I'm designing a UI for an app that allows users to order food from a restaurant. The restaurant offers two types of menu items: Simple items that can be simply added to the cart. Complex items like ...
2
votes
2answers
106 views

Deleting multiple items in a shopping cart efficiently

My boss is insistent we need to build functionality to allow users to delete multiple items out of their shopping cart at once (e.g., checkboxes, with a "Select All" button/link, and "Delete" at the ...
9
votes
4answers
406 views

How can I improve this Add to Cart experience?

We have a simple platform where readers can buy ebooks. Previously, readers could only buy one ebook at a time and we have finally added a cart feature but I think we are ruining our previously simply ...
1
vote
1answer
31 views

Shopping cart in primary navigation

Is it good practice to place a shopping cart along with other primary navigation items in a website? Amazon does this but the USP of amazon is in itself very different from a regular website.
2
votes
1answer
62 views

Adding multiple products to an enquiry and the submitting once [closed]

I am working on a website that has 200 products. It is NOT an e-commerce site so the user cannot purchase the products on the site. The idea that I am exploring is that the user can add multiple ...
1
vote
3answers
264 views

Should we be including VAT in prices of products rather than adding it on at checkout?

Has anyone any experience of including VAT(Value Added Tax) in the price that is displayed next to a product? The standard pattern seems to be to add VAT on at the payment screen, after the user ...
1
vote
4answers
133 views

“add to cart” view - total amount or total products?

I am designing a new experience for an e-commerce website that will go live soon and i will want to check it's conversion rate in terms of "My cart" feature. I thought it will be a good "call to ...
1
vote
1answer
39 views

How to handle both go to cart and stay on catalog when ordering on e-commerce site

I work on an e-commerce site. Products are listed. There is an add to cart button for each item. Our customers use our software to sell products to their buyers. Some customers want to offer a button ...
1
vote
2answers
285 views

For shopping cart, use a session or cookie?

My current site uses a session to store all the items in a customers shopping cart. Of course a session will only last so long, so if the visitors came back in perhaps a few hours, or even the next ...
2
votes
1answer
67 views

Reducing the steps for ordering online

I am trying to do what I can to reduce the steps of ordering online. Now I have it down to two steps. As soon as someone clicks to the cart to pay it goes to: Check the cart contents, edit quantity, ...
0
votes
1answer
40 views

What would you call a “Wish List” for a food shopping website? [closed]

I am building a food shopping website and would like to make a "Wish List" for users to save the products they're not ready to buy yet. To make it more "food-ish", what would you call it instead of ...
2
votes
1answer
60 views

Should I put the PayPal option at the beginning or middle of a purchase experience?

PayPal stores user addresses for quick shipping entry. The question I have is, should I have the PayPal vs. native pay option right at the front of the process, so all information is handled by PayPal ...
0
votes
2answers
174 views

Responsive Shopping Cart

Below is the Wireframe for the Shopping Cart which automatically scrolls along the height of the content area in between the header and footer. Now in the smaller screen where the content will ...
3
votes
2answers
56 views

What do you do when the user interrupts the purchase process?

If a user on an e-commerce site is in the middle of a purchase process when they leave to another part of the site, or perhaps leave the site completely, what information should be retained if they ...
1
vote
2answers
129 views

Is the plus (+) universal for adding an Item to a shopping cart?

Looking at globalization of our e-commerce. I was wondering if instead of having to translate "Add to Cart" in every language if simply a plus button will suffice. I'm pretty new to globalization ...
3
votes
2answers
111 views

eCommerce Payment Process

We have an eCommerce website that takes credit card payments, everything is fine, however sometimes a user enters their details, gets approved and moves on to the Complete page - they then hit back ...
1
vote
0answers
47 views

Online shop ideas advices [closed]

Hello i'm not sure if i posted on the right but i hope someone will correct me. Recently i've started working on an online shop for my store. We sell products for office ( pens, paper, anything that's ...
1
vote
2answers
169 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
0
votes
1answer
90 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
18
votes
11answers
3k views

Is red an acceptable colour for a submit button on a form for a purchase or booking?

I have been drafted in to provide UX feedback on a recently completed website. One point I made was that red was not a suitable colour for a positive action, i.e. completing a form. The reply cited ...
0
votes
1answer
64 views

Is it OK to link to product pages from a price change alert in the shopping cart?

We are adding an alert to notify users some items in their cart have changed price. There's been some debate on whether or not to link the items in the list to their product pages. One concern is ...
0
votes
1answer
221 views

Should shopping carts from different sessions be merged or not?

I am creating an eshop and I am taking the approach of allowing the user to buy without having an account. However, there is a workflow which I am not sure what is the best practice. A user can have ...
6
votes
9answers
1k views

Which is more understandable: “delete” or “remove” an item/itemset from a cart?

In my particular use case, the user's cart is composed of items (which are physical objects in the real world) that usually come in multiple quantities. Therefore, I give them the option of ...
10
votes
4answers
332 views

Shopping Carts: Remaining qty 1 item - What is fair?

We have a course registration system. Each course has a set of seats allocated. ONLY when the actual order is placed is the seats allocated decremented. Therefore, at the moment, it is possible for ...
12
votes
4answers
589 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
0
votes
2answers
432 views

Is Shopping Cart a good pratice (or not)?

I am designing a website (RWD) for a Telecom company and I was wondering whether you could provide with some rationales or papers for: Having a shopping cart/basket (drop-down shopping cart icon ...
1
vote
2answers
246 views

How to design a shopping cart for digital and non digital products

I've a problem with a two tab shopping cart. I'm working on a e-commerce which has both digital and non-digital products, if user adds both digital and non digital products to the shopping cart two ...
4
votes
2answers
133 views

cart items quantity notification

I have an e-commerce site and in the top right I have the typical image of a cart, and next to it the quantity of items in the cart. Currently the quantity shows the number of different products, ...
1
vote
4answers
256 views

Should the Payment details or Review your order screen be first in checkout?

Some shops have a step called "Review and confirm" in the process that allows users to do a final check on their order before they place it. In some cases this step is placed before the actual page ...
7
votes
3answers
270 views

Is the “shopping-cart” paradigm suitable for buying add-ons in an SaaS?

We are building an SaaS app where our users will have the opportunity to purchase add-ons such as custom domains, plan upgrades, templates and various other bits and pieces. We are considering a flow ...
7
votes
1answer
179 views

Shopping Cart - What information should you show while browsing?

Does anyone have any data whether or not showing the number of items and/or total price of the items in the cart increases the likelihood of users purchasing the cart? I have my assumptions, but I'd ...
2
votes
3answers
119 views

Practices to undertake while designing interfaces that ask for sensitive information

Are there color codes or design practices that one should consider while designing interfaces that ask for sensitive information like credit card details or ATM pins? I have seen several different ...
12
votes
2answers
454 views

Is letting the user know how much they are paying a bad practice?

I am talking about this : Are there some psychological reasons for not displaying the amount user is paying on the button ? If not, then why don't I see it anywhere ?
2
votes
2answers
178 views

Details to tell the user on a product catalog page (mobile)

Due to lack of screen estate on a mobile device should some details be kept hidden from the users while displaying product thumbnail? Usually Shopping websites display the following: Picture of the ...
2
votes
4answers
112 views

How to show prices that are not yet included?

In our cart we have optional products (like gift wrapping) that the user can add. We also have options for selected items that might impact the cost (like choosing a hardback book vs a paperback). ...
3
votes
2answers
205 views

Where to place advanced search option in a shopping app?

Should users be provided with options to adjust budget, color, category etc. while searching or on the catalog page ? I think providing advanced search options on the catalog page where relevant ...
2
votes
3answers
78 views

When to ask for apparel size in a shopping app?

When Is it appropriate to ask user to choose apparel size ( XL,XXL) ?on the product screen or on the cart screen?
9
votes
4answers
787 views

Do we need to show Cart page after user clicked “Add to Cart” from list page?

Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ? How do we ...
15
votes
9answers
4k views

How long should you leave items in a basket, before clearing it (if at all)?

Many online retailers allow you to add items to a basket prior to checkout. Some of the big 'names' have a smart strategy that combine baskets and wishlists, and notify you on a future visit if an ...