a queue for holding items to be purchased online as an analogy to physical shopping carts.

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0
votes
1answer
17 views

Grouping login/account functionality under a cart icon

I'm working on an commerce platform which needs account functionality | sign in/register | shopping bag/cart - standard stuff for such a website. The stakeholders are very keen to group all of that ...
0
votes
1answer
53 views

Shopping UX where pressing the “price” turns into “buy-confirm” then “checkout”

I'm trying to optimize the in app purchase for my users who only want to buy, and checkout as quickly as possible. Current situation My store offers other things for sale, but when a user only wants ...
0
votes
0answers
57 views

Balancing UX and profitability with removal option

This question is inspired by some UX choices at Groupon which are by design, but seemed odd. The examples below are the first two items listed here, both right next to each other on the same page. ...
1
vote
2answers
30 views

What is the best layout of “summary” section in shopping cart?

I am designing an iPad app. What is the best approach to present summary section in a shopping cart? For now, a have 2 versions: Ver 1. I grouped together Grand Total (in some cases it will be ...
0
votes
0answers
52 views

Improve standard shipping form layout

The shipping field seems pretty standard, meaning most platforms have the same fields.The three companies I analyzed are Amazon, Ebay, and Aliexpress on mobile. Their fields for adding a new address ...
1
vote
1answer
149 views

Why do apps rarely indicate the selected icon on their navigation bars

i'm looking for a suitable way to indicate that the user is on the cart page on an ecommmerce app by differentiating the cart icon from the rest of the icons on the navigation bar. there's obviously ...
0
votes
2answers
71 views

3 CTA on shopping cart page

I'm working on a redesign project of an ecommerce. The shopping cart page has 3 CTA. 1. Go to checkout process 2. Continue shopping 3. Delete order The last CTA isn't usual in ecommerce, but is ...
0
votes
0answers
30 views

Best way to display products?

So I've been running my brand/website where in I deal with designer phone cases. Ofcourse, when there is dealing with designer stuff, the design of the website has to be appealing and should be well ...
0
votes
0answers
36 views

Checkout: Step-by-step or modular? [duplicate]

I am currently designing a checkout solution. Before actually designing a solution, I have often wondered which of the following approaches works best in which case. Step-by-step Used by companies ...
1
vote
3answers
79 views

Which is better in displaying empty shopping cart?

Which is a better way in displaying customers' empty cart? Suggest your products to them ? : Or just show that the cart is empty to the customer? : The first approach may help convert ...
15
votes
5answers
3k views

Should promotional codes automatically be deleted?

I've created an e-commerce system for a website I'm working on. The administrator can add promo-codes, add categories, and add items within those categories. When creating a promotional code the ...
0
votes
3answers
60 views

Show items added by user [duplicate]

I'm working on a Inventory System where users make orders using a form. The user will fill a couple of fields and then he will choose the products that he wants. I'm wondering on how to show the ...
0
votes
2answers
99 views

Add Tipping for an online restaurant ordering system [closed]

We are currently working for online food order system. This is how our site looks like download bmml source – Wireframes created with Balsamiq Mockups When user select an item from menu ...
1
vote
1answer
67 views

Showing order confirmation after online food ordering

I am developing an online food ordering platform. It has the following steps. 1. 1st Screen: Menu from where user add food to cart 2. Second Screen: Give payment info 3. 3rd Screen: Review and submit ...
3
votes
2answers
70 views

cart call to action color on mobile [closed]

We are designing an e-shop for a bakery. What do you think about the yellow call to action button to complete the order? The other option is a black button. Which one do you think would create more ...
4
votes
6answers
567 views

2 different ways to sell products on one website

I have a customer who needs 2 different ways of selling her products on a website and i'm not sure how to approach it. She designs and sells hand-made clothes. Right now she has a Facebook page where ...
4
votes
4answers
392 views

Best Practice: Creating an account during the shopping-cart process

What is better in e-shop shopping-cart? 1) Automatically create accounts together with the purchase (automatically generated password is sent to the e-mail). or 2) Let the user the optional ...
1
vote
2answers
115 views

Showing confirmation “added to shopping cart” in the “add to cart/shopping cart” button

I'm designing an e-commerce website and I was thinking of a way of showing to a user that the item has been added to the shopping cart. I'm not sure if my idea is correct but I was thinking of ...
0
votes
1answer
62 views

B2B Shop with Colors and Variants as a Matrix

Hey guys we've a B2B Shop. In the Item View you can order multiple Items depending on which Color and Variant it is. below you'll see two screenshots where you can order for each variant and color ...
2
votes
1answer
72 views

Should basket abandonment emails pre-populate the basket with its abandoned contents or take the user to their existing basket?

There are loads of topics around why abandonment emails are important, when they should be sent, how many stages and bla bla. But what is the common practice by the leading e-commerce companies and ...
2
votes
2answers
98 views

Why would it be good to show number of items in basket in addition to total price?

There is usually a basket area on ecommerce websites - located op top right corner of the page. It's usually a basket/cart icon, sometimes with additional information. Customer asked us to add number ...
4
votes
3answers
167 views

Product cart slide in or pop-up instead of redirect

I'm in process of redesigning a website for my company, in cooperation with a digital agency. Our business is one of the leading companies in our country that sells consumer electronics (notebooks, ...
3
votes
3answers
113 views

Shipping Cost in Shopping Cart Page?

I am working on Product e-commerce responsive website. It has shipping cost that we are showing in check-out page based on the shipping address entered by the user. The problem is, after entering the ...
2
votes
1answer
150 views

Shopping cart in store management software

I'm currently designing a store management application to be used by employees of certain stores. At many points within the processes of this store, the user should be able to search the database of ...
0
votes
3answers
35 views

Is it necessary to differentiate “adding to cart” and “configuring then adding to cart”?

I'm designing a UI for an app that allows users to order food from a restaurant. The restaurant offers two types of menu items: Simple items that can be simply added to the cart. Complex items like ...
2
votes
2answers
194 views

Deleting multiple items in a shopping cart efficiently

My boss is insistent we need to build functionality to allow users to delete multiple items out of their shopping cart at once (e.g., checkboxes, with a "Select All" button/link, and "Delete" at the ...
9
votes
4answers
526 views

How can I improve this Add to Cart experience?

We have a simple platform where readers can buy ebooks. Previously, readers could only buy one ebook at a time and we have finally added a cart feature but I think we are ruining our previously simply ...
1
vote
1answer
36 views

Shopping cart in primary navigation

Is it good practice to place a shopping cart along with other primary navigation items in a website? Amazon does this but the USP of amazon is in itself very different from a regular website.
2
votes
1answer
75 views

Adding multiple products to an enquiry and the submitting once [closed]

I am working on a website that has 200 products. It is NOT an e-commerce site so the user cannot purchase the products on the site. The idea that I am exploring is that the user can add multiple ...
1
vote
3answers
604 views

Should we be including VAT in prices of products rather than adding it on at checkout?

Has anyone any experience of including VAT(Value Added Tax) in the price that is displayed next to a product? The standard pattern seems to be to add VAT on at the payment screen, after the user ...
1
vote
4answers
201 views

“add to cart” view - total amount or total products?

I am designing a new experience for an e-commerce website that will go live soon and i will want to check it's conversion rate in terms of "My cart" feature. I thought it will be a good "call to ...
1
vote
1answer
42 views

How to handle both go to cart and stay on catalog when ordering on e-commerce site

I work on an e-commerce site. Products are listed. There is an add to cart button for each item. Our customers use our software to sell products to their buyers. Some customers want to offer a button ...
1
vote
2answers
956 views

For shopping cart, use a session or cookie?

My current site uses a session to store all the items in a customers shopping cart. Of course a session will only last so long, so if the visitors came back in perhaps a few hours, or even the next ...
2
votes
1answer
68 views

Reducing the steps for ordering online

I am trying to do what I can to reduce the steps of ordering online. Now I have it down to two steps. As soon as someone clicks to the cart to pay it goes to: Check the cart contents, edit quantity, ...
0
votes
1answer
42 views

What would you call a “Wish List” for a food shopping website? [closed]

I am building a food shopping website and would like to make a "Wish List" for users to save the products they're not ready to buy yet. To make it more "food-ish", what would you call it instead of ...
2
votes
1answer
69 views

Should I put the PayPal option at the beginning or middle of a purchase experience?

PayPal stores user addresses for quick shipping entry. The question I have is, should I have the PayPal vs. native pay option right at the front of the process, so all information is handled by PayPal ...
0
votes
2answers
283 views

Responsive Shopping Cart

Below is the Wireframe for the Shopping Cart which automatically scrolls along the height of the content area in between the header and footer. Now in the smaller screen where the content will ...
3
votes
2answers
62 views

What do you do when the user interrupts the purchase process?

If a user on an e-commerce site is in the middle of a purchase process when they leave to another part of the site, or perhaps leave the site completely, what information should be retained if they ...
1
vote
2answers
164 views

Is the plus (+) universal for adding an Item to a shopping cart?

Looking at globalization of our e-commerce. I was wondering if instead of having to translate "Add to Cart" in every language if simply a plus button will suffice. I'm pretty new to globalization ...
3
votes
2answers
135 views

eCommerce Payment Process

We have an eCommerce website that takes credit card payments, everything is fine, however sometimes a user enters their details, gets approved and moves on to the Complete page - they then hit back ...
1
vote
0answers
50 views

Online shop ideas advices [closed]

Hello i'm not sure if i posted on the right but i hope someone will correct me. Recently i've started working on an online shop for my store. We sell products for office ( pens, paper, anything that's ...
1
vote
2answers
200 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
0
votes
1answer
101 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
18
votes
11answers
3k views

Is red an acceptable colour for a submit button on a form for a purchase or booking?

I have been drafted in to provide UX feedback on a recently completed website. One point I made was that red was not a suitable colour for a positive action, i.e. completing a form. The reply cited ...
0
votes
1answer
65 views

Is it OK to link to product pages from a price change alert in the shopping cart?

We are adding an alert to notify users some items in their cart have changed price. There's been some debate on whether or not to link the items in the list to their product pages. One concern is ...
0
votes
1answer
291 views

Should shopping carts from different sessions be merged or not?

I am creating an eshop and I am taking the approach of allowing the user to buy without having an account. However, there is a workflow which I am not sure what is the best practice. A user can have ...
6
votes
9answers
1k views

Which is more understandable: “delete” or “remove” an item/itemset from a cart?

In my particular use case, the user's cart is composed of items (which are physical objects in the real world) that usually come in multiple quantities. Therefore, I give them the option of ...
10
votes
4answers
352 views

Shopping Carts: Remaining qty 1 item - What is fair?

We have a course registration system. Each course has a set of seats allocated. ONLY when the actual order is placed is the seats allocated decremented. Therefore, at the moment, it is possible for ...
12
votes
4answers
615 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
0
votes
2answers
480 views

Is Shopping Cart a good pratice (or not)?

I am designing a website (RWD) for a Telecom company and I was wondering whether you could provide with some rationales or papers for: Having a shopping cart/basket (drop-down shopping cart icon ...