the act of selling user experience to customers, managers, co-workers and employers

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17
votes
5answers
1k views

How do you persuade an organization to value UX?

UX is such an underrated field in a lot of industries. I wonder how companies consider employing UX designers and even heavily valuing their suggestions. Some big companies happen to see the light and ...
26
votes
6answers
959 views

How can I justify UX processes? [duplicate]

Possible Duplicate: How do you persuade an organization to value UX? Within the past year I have joined a large company as a 'one-man-user-experience-show' and am often called upon to produce ...
8
votes
4answers
598 views

How to convince stakeholders to invest in proper UX?

I'm working on a web app with a team of 5, including me. One database administrator, one project manager, two programmers and me the front-end designer. This project is an internal reporting system. ...
10
votes
4answers
715 views

“Selling” the management on need for UX focus

After the novelty of finding this SO section wore off (and being rightfully shamed of asking a duplicate question), I'd like to rephrase this question so it would target what I feel is a gap in ...
5
votes
3answers
2k views

How to get stakeholder buy-in for proposed UX research initiatives?

Undertaking usability studies often requires selling them first. What methods have you found effective for getting your plans approved? One example: I've used short project overview plans in the ...
93
votes
12answers
15k views

The coding monkey dilemma

This is a quotation from an interview with a practitioner with a technical background and role: Developers are all smart people; they don't enjoy their work if somebody tells them this is what ...
13
votes
7answers
631 views

How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?

How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to? Say there was a layout in a previous version of software from years back and ...