the act of selling user experience to customers, managers, co-workers and employers
1
vote
1answer
56 views
How do I get my client to focus when he wants to do only more?
I am facing a classic situation where my client has drawn a gigantic mindmap with branching nodes and trees and given it to me for scoping out the project he wants built,
Now I know that 80 percent ...
-1
votes
2answers
143 views
How can I learn to make solid UX design recommendations/solutions? [closed]
I started out in UX as a wireframing monkey, crafting designs dictated by other people. I want to learn how to devise my own design solutions. How can I be sure I'm giving solid recs?
I'm working on ...
5
votes
2answers
192 views
Convincing importance of a great UI [duplicate]
We have a good set of algorithms which are the core of our business. Our product itself works mostly as a plugin inside other workflows. There is web based UI which is used by some of our customers ...
1
vote
2answers
66 views
What is the minimum amount of information you need in order to perform a quality heuristic evaluation?
My question is tangentially related to this one, but I'd like to take it a step further. Let's assume I'm an outside consultant and I'm working with a product or system that I have very little ...
5
votes
2answers
301 views
What are some resources for activities / games to teach User-Centered Design?
I am building a workshop to teach User-Centered Design. The target audience is people who want to integrate UCD into their software development process.
What I am looking for is activities and games ...
1
vote
1answer
82 views
UX: Aesthetic-Functional Heuristic or Empirically Based Research? [closed]
What's best to make people buy in, sponsor and support UX within businesses without it?
The other day I was reading an article that mentioned that Samsung was losing to apple a battle for consumer ...
23
votes
7answers
1k views
Staying relevant as a UX designer at my company
Tried searching for a similar question, but didn't find anything...
I was wondering if there are ways to increase my usefulness to my company, in my role as a UX designer. My skillsets primarily ...
10
votes
3answers
314 views
What to do when client can't afford user research?
I feel most experts would agree with me when I say "User research is king". You can't know how your users will react to a product until you ask them.
That said, some clients are on tighter budgets ...
5
votes
2answers
309 views
How do you handle not being allowed to do stakeholder interviews?
I was recently hired for one of my first new projects and have been interviewing stakeholders. I got through the interviews with other people who work for the client, with no problems. However, the ...
6
votes
3answers
284 views
Justifying UX against business KPIs i.e. click rates [duplicate]
Possible Duplicate:
How do you persuade an organization to value UX?
How can I justify UX processes?
How are you justifying UX effort e.g. redesigning a page to be less cluttered or just ...
5
votes
1answer
307 views
What are the first steps for growing UX operations in an agency?
I'm the first UX hire at an aggressively growing digital agency. I've been doing UX for corporations for a few years and before that was mainly doing dev and some minor design work.
I'm working on ...
0
votes
2answers
108 views
Number of lead designers on a single UX project
I m wondering how many of you think it's best from a project management point of view to have a single UX designer leading the design vision of a project. There could be other UX designers on the ...
3
votes
3answers
157 views
The term “User Experience” in sales
This might be redundant, but I'm curious about the end user's experience when they read the phrase "User Experience".
I've seen a number of websites say that they design the best user experience, but ...
-2
votes
2answers
215 views
What does it take to be a UX Champion? [closed]
In my User Interface position, we are facing the challenge of transitioning design emphasis from functional(level of effort, technical capability) to User Experience.
So far it is a slow transition. ...
24
votes
6answers
1k views
Is UX better marketing than marketing?
In our field we continue to sell our product in terms of better user experience, easier to complete tasks, less pressure on user and so on. We do that being convinced that it benefits our customers ...
7
votes
3answers
316 views
How to sell people on the benefits of user research?
I work for a small team right now that is going through a requirements tornado. I know that the reason why is that they have no idea what their users want. They haven't done contextual interviews, ...
8
votes
3answers
371 views
“Selling” the management on need for UX focus
After the novelty of finding this SO section wore off (and being rightfully shamed of asking a duplicate question), I'd like to rephrase this question so it would target what I feel is a gap in ...
5
votes
3answers
629 views
How to get stakeholder buy-in for proposed UX research initiatives?
Undertaking usability studies often requires selling them first. What methods have you found effective for getting your plans approved?
One example: I've used short project overview plans in the ...
6
votes
4answers
282 views
How to convince stakeholders to invest in proper UX?
I'm working on a web app with a team of 5, including me. One database administrator, one project manager, two programmers and me the front-end designer. This project is an internal reporting system.
...
13
votes
7answers
505 views
How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?
How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to?
Say there was a layout in a previous version of software from years back and ...
24
votes
6answers
532 views
How can I justify UX processes? [duplicate]
Possible Duplicate:
How do you persuade an organization to value UX?
Within the past year I have joined a large company as a 'one-man-user-experience-show' and am often called upon to ...
11
votes
3answers
368 views
How do you persuade an organization to value UX?
UX is such an underrated field in a lot of industries. I wonder how companies consider employing UX designers and even heavily valuing their suggestions. Some big companies happen to see the light and ...
