How an application is kept secure to prevent unauthorized access.

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6
votes
3answers
965 views

Login for multiple users

What is the best way to make a login form for multiple users? I'll give you an example for your understanding: If we have three different type of users, for example, teachers, students and ...
0
votes
3answers
63 views

Contact us link: should a user be forced to log in right away?

Let's pretend we're a university optometry department and the tech support/contact us link on our website can be accessed by optometrists, their staff members, and patients alike. A patient is ...
9
votes
6answers
1k views

Childproof washing machine

My little boy (11 months old) has just discovered how the buttons and dials of the washing machine work. This is inconvenient, because the machine does not react well to random button mashing while ...
3
votes
3answers
153 views

On login forms, should user's email be remembered?

I'm having this discussion with a customer of mine, he wants me to pre-populate the user's email address on the login form, to make it easier to login, he does not want me to add a checkbox to have ...
2
votes
1answer
702 views

What's the advantage of disabling paste functionality for password input field? [duplicate]

Some web forms don't let the user paste text into password input fields. For example I just noticed this on Apple's iTunes Connect website: https://itunesconnect.apple.com/ I don't see any ...
26
votes
5answers
2k views

Should a user be logged in after resetting their password?

Lets assume following flow: I want to log in I don't remember password I click on the "forgot my password" link (email is dispatched) I check my inbox and click on the link I type in password and ...
3
votes
1answer
144 views

Unlock Account for Highly Secure Website

I am working on project for a very secure sensitive website in which the objective is to make the "unlock account" workflow easy and intuitive. Currently, if user enters wrong username and password ...
15
votes
4answers
2k views

What good is this moving captcha from Apple

A Hacker News article pointed me to http://www.apple.com/itunes/50-billion-app-countdown/entry-form/ where they use moving captchas: I assume that its a way to make shorter (and therefore ...
40
votes
10answers
4k views

Is a “Never tell your password to anyone” message in chat really necessary?

In almost every chat window I open, there's this fairly obvious statement: Never tell your [password/credit card/social security/etc] to anyone. Are there some standards for chat functionality that ...
1
vote
1answer
87 views

Installing recording software

On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
10
votes
2answers
243 views

Why would one limit username format?

Many websites when ask you to create a new "username", will limit you in some way, most often like "username should only contain letters and underscores" or something alike. This results in inability ...
25
votes
6answers
1k views

Forcing users to use a particular pattern for passwords

Many websites, specially government ones, enforce users to use a password which conforms to particular criteria. For example: use between 8-13 characters with at-least one integer and one capital ...
2
votes
3answers
886 views

How to make a user feel secure when using an iframe for payments

I've got a site where it's very difficult for me to add SSL, so I'm using a secure iframe on the payment page to collect credit card details. Currently it's set up to appear like it's the same site. ...
4
votes
1answer
93 views

Should link to restore user account lead him to login page?

Pinterest has a deactivate my account function. After user deactivates his account, he gets an email with Reactivate account link: Here Reactivate button links to login form with username and ...
4
votes
4answers
166 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
6
votes
3answers
232 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
3
votes
2answers
105 views

studies on passcode/keypad versus password/keyboard?

When designing a tablet-based app that needs it's own extra security, there seems to be a couple of common choices: add a password screen with a keyboard, or use a passcode screen that has a keypad. ...
5
votes
3answers
900 views

Input mask on credit card number & SSN

Our company is discussing the use of an input mask (asterisk) on credit card numbers and social security numbers. I'm completely against masking the CCN, from a UX perspective, especially since our ...
7
votes
2answers
331 views

Does inline validation at login create a security risk or a perception of one?

When a user types their email address into a login form, I'd like to validate inline whether the email is associated with an account. The idea here is that, in the system in question, a large ...
2
votes
4answers
113 views

Should you be allowed to change your own data?

Let's imagine you were about to use a CRM Enterprise-Application that contains your working-data (street, housenumber, office phone number and so on). Should we allow the user to change this data at ...
5
votes
3answers
217 views

Logging in with email only

I'm working on a blog and there will be an option to post a comment. I could implement registration with username, password and email — the standard way. I could implement 3rd-party authorization ...
2
votes
1answer
86 views

Can providing articles on security improve the perception users have of the security of a website?

I also know many who turns off scripting (JavaScript) from running on their system and won't open any website without HTTPS or any security protocol. Whenever I read about Facebook updating its ...
8
votes
2answers
302 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
1
vote
2answers
186 views

How does the perception of website data being insecure affect usability?

If the user perceives that data entered into a website is insecure (if it is perceived that it can be hacked, stolen or tampered with), how is the usability of the site affected? This question is in ...
3
votes
2answers
120 views

Login mechanism for multiuser smart-phones/tablet

What should be the mechanism for login in a shared smartphone or tablet? Should it be username + password as it is in PCs or should be enough using a password / PIN? I'm interested on both security ...
0
votes
1answer
80 views

Any good examples of a user signing up for a Browser Certificate / Client Certificate?

A client certificate is something that is used with TLS/SSL to increase security of the HTTPS session. There are two parts to this The user needs to create the certificate, have it approved (which ...
44
votes
17answers
6k views

Computer login with password only, without username

I have an idea to simplify the login screen on things like home computers with a small number of users (say, 2-10) with passwords. Today, a typical home computer's login screen has three steps: ...
1
vote
3answers
139 views

show ip history to login user

Show ip history, like last 100 logins IP and time, can be scare user? I think maybe user think why service provider store my IP? of course after some storing we can have fraud detection my solution ...
4
votes
3answers
893 views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
6
votes
3answers
2k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
10
votes
7answers
1k views

How to handle “forgot password” when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
1
vote
1answer
66 views

Can you use similar security questions used on email registration for a more corporate tool?

I am developing a set of security questions for a corporate website. The usual security questions I come across are mothers birthplace, best childhood friend, ect. These questions don't seem fitting ...
2
votes
3answers
248 views

Limiting access before email address is confirmed

I'm making a directory site and I'm considering having the following setup for email confirmation: After registering, user has x hours to confirm their email. They're sent immediately to the next ...
11
votes
1answer
599 views

Why does MediaWiki put little padlocks on HTTPS links?

Does anyone know why MediaWiki puts little padlock icons next to HTTPS links? For example, if I put this link in a wiki article: https://twitter.com/harry_wood it would get a little yellow padlock by ...
2
votes
0answers
312 views

How to provide good mobile phone number verification? [closed]

I'd like to know if there is a way to achieve a good user experience when a user's profile contains a mobile number which needs to be verified via SMS. The examples I have explored had the mobile ...
3
votes
3answers
2k views

Case sensitive vs case insensitive passwords

My website has always used case insensitive passwords for millions of users. The security specialist is pushing us to change to case sensitive passwords. Are there any studies or best practices on ...
15
votes
5answers
1k views

Should I use two steps or one when users change password?

I currently have a page dedicated to changing passwords. There are 2 options: A 2 step option: download bmml source – Wireframes created with Balsamiq Mockups download bmml ...
5
votes
2answers
117 views

What are the conventions for how often a user should be asked to log into a mobile application?

Or put another way - is there a process for deciding how long a user's authenticated session should last?
4
votes
1answer
117 views

Encryption of chat messages and possibility of password loss

I have a client-server chat like app. I would like to add an encryption of messages for users. So, that they will be sure that no one, even service owner, can read their confidential information. I'm ...
3
votes
1answer
194 views

Are there specific standards, guidelines, and processes UX in security?

There are a number of resources with well-defined standards and practices for UX, and there are principles in security relevant to UX such as the principle of Psychological Acceptability. However, as ...
4
votes
2answers
523 views

Forgot Password Alternatives?

Does anyone know of a good alternative to the Forgot Password link on login forms? I'm not looking to eliminate the link, but to provide an alternate method for retrieving lost passwords. Our current ...
6
votes
2answers
453 views

Should we require confirmation before resetting a password?

If a user has forgotten their password for a service, the convention is that they should need only their username and/or registered email address in order to reset their password -- in our case that ...
11
votes
4answers
503 views

When is it right to use “Not <user>?”

Sometimes a site shows a message reading: "You are logged in as [user1]. Not [user1]? Please log out." When is it right to use such a thing? Where are we assuming someone is mistakenly logged in as ...
2
votes
4answers
117 views

How to best inform user they cant use the service for a period of time after registering?

For security reasons, after registering we cant let the user actually use the product until 14 days have past. Right now I'm just appending a message at the end of the form (Ann#3) - is there a ...
5
votes
2answers
204 views

How can I reassure users about an unfamiliar domain name?

I have a service, example-service.com. I have customers customer-a.com, customer-b.com, etc. We host a service for them on urls like customer-a.example-service.com Users who are familiar with ...
10
votes
3answers
821 views

Why did they use two-stage social media sharing buttons?

I recently visited a seemingly fairly reputable web site and was astonished to see their implementation of a two-stage trigger for their social media buttons: (The text appears when you hover over ...
50
votes
10answers
5k views

Refusing a user permission to click a URL

I've been asked to work on a system message on an intranet where by there are various URLs (linking to lists of content) that have permission rights attached to them, so only certain users have access ...
5
votes
1answer
369 views

Usable examples, recommended practices for interfaces optimized for using pass-phrases instead of passwords

Reading through What is the best way to inspire users to choose strong password?, I realized I have never used an interface where the primary login password system would use pass-phrases (and where ...
44
votes
10answers
3k views

What is the best way to inspire users to choose strong password?

Most of the users use weak passwords. They may use weak passwords even for services where they store sensitive information. I think it's because they don't believe that their password may be ...
8
votes
1answer
294 views

During sign ups, how to best instill confidence that email addresses will be safe

Many sign up forms will ask you for an email address so that they can contact you. Even the most minimal sign-up (other than no sign up) will need an email address to send you a validation email. ...