How an application is kept secure to prevent unauthorized access.

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8
votes
4answers
431 views

Should “Incorrect password” message show the password requirements of the current site? [duplicate]

I have a question that has been bothering me some time, let me illustrate my question with an example: I use multiple passwords in many applications and sometimes I forget what is the password for ...
1
vote
2answers
353 views

Should I show a customer granular credit card errors?

When credit cards are declined, our gateway usually provides a useful reason: insufficient funds, CVV mismatch, invalid card number, etc. Should we show this to the user? Or should we just show a ...
8
votes
2answers
300 views

How to portray to a user the security of an input field?

I was just tasked by my boss to make a certain SSN field to appear more secure. We currently are masking the first 5 numbers but he wants a greater feel of security behind the input. He was thinking ...
3
votes
2answers
363 views

secure banking apps

A while ago my bank introduced an online banking app. This allowed me to quickly access my bank account and make payments right from my phone with the best experience. In order to gain access to the ...
9
votes
4answers
215 views

Secure but still usable license key retrieval mechanism?

I just had a very interesting conversation with a support rep of a software product that I love (and which shall remain anonymous here). They use product keys for licensing, and in case the user ...
2
votes
4answers
229 views

How to increase trust and security feeling when collecting bank information

I have a site that needs to collect a user's bank username/password. This is obviously a big hurdle for someone to get over but we have to do that. I'm looking for ways, visually & textually, to ...
8
votes
3answers
859 views

Usability and security for user access and password handling in a web application?

I'm looking at putting together a website aimed at ordinary users that will handle personal data which I don't want to be compromised. How can I make the site secure but also usable? It seems most ...
1
vote
1answer
1k views

Prevent Active Directory password expiration when user never logs in

Let's assume the following in a hospital: Each nurse has her own Active Directory user, with a password. The password expires automatically 90 days after the password was set. A nurse uses her own ...
4
votes
3answers
138 views

Email address entry field on public kiosk system

Interesting discussion internally at this end re a sign-up/login mechanic that will be running within a public kiosk/display application. The question we have is related to whether or not we should ...
2
votes
5answers
234 views

What kind of user interface design practices can protect the information from someone who might be peeking at user's screen

What kind of UI design practices one could employ to protect the user's sensitive information from someone who might be looking (occasionally) at user's monitor from behind a shoulder or a nearby ...
9
votes
5answers
1k views

Login button - on homepage or separate page?

I ran across an article called Put the login on the front page, where the author wants sites to: [...]put the user name and password box somewhere obvious on the home page like the upper right ...
3
votes
2answers
281 views

What is the recommended time before a reset password link expires?

I'm working on a financially leaning site and was curious — is there a standard amount of time to wait before expiring a reset password link once a user has forgotten his/hers and requested to reset ...
2
votes
1answer
337 views

Implementing account lock out on a website

A web vulnerability scanner on my website made a suggestion that I implement an account lockout mechanism for my site when there has been a certain number of invalid login attempts. I am trying to ...
2
votes
1answer
332 views

May Facebook and Google+ login make a site feel 'insecure'?

Lets say I have a website which handles your money in some way. So I know about your credit cards. Currently, user register using their national identification number. So all the users are real ...
11
votes
5answers
772 views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
8
votes
2answers
305 views

how can you improve the appearance of security

What are the different ways to make users (especially paranoid one's like me) feel safe about the security aspect of the site?
7
votes
5answers
295 views

“Locked” and “secure” icons in one interface

In case of a need to show both "locked" and "secure" icons on one element in an interface (let's say it is one of many tabs in an internet browser, where 'locked' and 'secure' refer to different ...
6
votes
3answers
1k views

Login for multiple users

What is the best way to make a login form for multiple users? I'll give you an example for your understanding: If we have three different type of users, for example, teachers, students and ...
2
votes
4answers
120 views

How to best inform user they cant use the service for a period of time after registering?

For security reasons, after registering we cant let the user actually use the product until 14 days have past. Right now I'm just appending a message at the end of the form (Ann#3) - is there a ...
0
votes
3answers
64 views

Contact us link: should a user be forced to log in right away?

Let's pretend we're a university optometry department and the tech support/contact us link on our website can be accessed by optometrists, their staff members, and patients alike. A patient is ...
1
vote
3answers
150 views

show ip history to login user

Show ip history, like last 100 logins IP and time, can be scare user? I think maybe user think why service provider store my IP? of course after some storing we can have fraud detection my solution ...
9
votes
6answers
1k views

Childproof washing machine

My little boy (11 months old) has just discovered how the buttons and dials of the washing machine work. This is inconvenient, because the machine does not react well to random button mashing while ...
3
votes
3answers
155 views

On login forms, should user's email be remembered?

I'm having this discussion with a customer of mine, he wants me to pre-populate the user's email address on the login form, to make it easier to login, he does not want me to add a checkbox to have ...
27
votes
5answers
2k views

Should a user be logged in after resetting their password?

Lets assume following flow: I want to log in I don't remember password I click on the "forgot my password" link (email is dispatched) I check my inbox and click on the link I type in password and ...
41
votes
10answers
4k views

Is a “Never tell your password to anyone” message in chat really necessary?

In almost every chat window I open, there's this fairly obvious statement: Never tell your [password/credit card/social security/etc] to anyone. Are there some standards for chat functionality that ...
2
votes
1answer
828 views

What's the advantage of disabling paste functionality for password input field? [duplicate]

Some web forms don't let the user paste text into password input fields. For example I just noticed this on Apple's iTunes Connect website: https://itunesconnect.apple.com/ I don't see any ...
3
votes
1answer
153 views

Unlock Account for Highly Secure Website

I am working on project for a very secure sensitive website in which the objective is to make the "unlock account" workflow easy and intuitive. Currently, if user enters wrong username and password ...
15
votes
4answers
2k views

What good is this moving captcha from Apple

A Hacker News article pointed me to http://www.apple.com/itunes/50-billion-app-countdown/entry-form/ where they use moving captchas: I assume that its a way to make shorter (and therefore ...
4
votes
4answers
175 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
4
votes
3answers
1k views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
3
votes
2answers
267 views

How to handle creating new account with email address that is unverified on another account?

We have email address verification on our accounts. Users have to verify their email addresses when they create their accounts and when they update their email addresses on existing accounts. With new ...
5
votes
2answers
257 views

Password and in place editing

I decided to support in place editing for a simple user table. I am not sure what i should do about password... When i create a new user i can have a textbox to type... When viewing i can hide then ...
6
votes
3answers
3k views

Should we ask for name on card even though it's not required for credit card payments?

The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the "wallet", while Amazon.com does. The benefit of ...
3
votes
2answers
110 views

studies on passcode/keypad versus password/keyboard?

When designing a tablet-based app that needs it's own extra security, there seems to be a couple of common choices: add a password screen with a keyboard, or use a passcode screen that has a keypad. ...
5
votes
3answers
220 views

Logging in with email only

I'm working on a blog and there will be an option to post a comment. I could implement registration with username, password and email — the standard way. I could implement 3rd-party authorization ...
11
votes
2answers
280 views

Why would one limit username format?

Many websites when ask you to create a new "username", will limit you in some way, most often like "username should only contain letters and underscores" or something alike. This results in inability ...
6
votes
5answers
863 views

Forgotten Passwords - is there a real benefit to asking for memorable password hints on signup?

On several signup forms I see fields such as "Choose your Memorable Password Question". Is this actually benifical nowadays? Surely a more secure method if someone forgets their password is to build a ...
26
votes
6answers
2k views

Forcing users to use a particular pattern for passwords

Many websites, specially government ones, enforce users to use a password which conforms to particular criteria. For example: use between 8-13 characters with at-least one integer and one capital ...
46
votes
17answers
6k views

Computer login with password only, without username

I have an idea to simplify the login screen on things like home computers with a small number of users (say, 2-10) with passwords. Today, a typical home computer's login screen has three steps: ...
1
vote
1answer
90 views

Installing recording software

On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
2
votes
3answers
1k views

How to make a user feel secure when using an iframe for payments

I've got a site where it's very difficult for me to add SSL, so I'm using a secure iframe on the payment page to collect credit card details. Currently it's set up to appear like it's the same site. ...
2
votes
5answers
665 views

Limiting customer credit cards to a single account

Is it a good idea to limit a customer's credit card so that it can only be used on one user account? The user can have as many credit cards associated with their account as they like, but they cannot ...
4
votes
1answer
97 views

Should link to restore user account lead him to login page?

Pinterest has a deactivate my account function. After user deactivates his account, he gets an email with Reactivate account link: Here Reactivate button links to login form with username and ...
6
votes
3answers
236 views

Should an admin decide what users can do, or should he decide what not to do?

Which one is better option for an admin from a usability point of view? Suppose if a system is supposed to authorize a user to have access (and different type of access like read only or read write) ...
5
votes
3answers
1k views

Input mask on credit card number & SSN

Our company is discussing the use of an input mask (asterisk) on credit card numbers and social security numbers. I'm completely against masking the CCN, from a UX perspective, especially since our ...
7
votes
2answers
369 views

Does inline validation at login create a security risk or a perception of one?

When a user types their email address into a login form, I'd like to validate inline whether the email is associated with an account. The idea here is that, in the system in question, a large ...
2
votes
4answers
114 views

Should you be allowed to change your own data?

Let's imagine you were about to use a CRM Enterprise-Application that contains your working-data (street, housenumber, office phone number and so on). Should we allow the user to change this data at ...
1
vote
2answers
203 views

How does the perception of website data being insecure affect usability?

If the user perceives that data entered into a website is insecure (if it is perceived that it can be hacked, stolen or tampered with), how is the usability of the site affected? This question is in ...
2
votes
1answer
87 views

Can providing articles on security improve the perception users have of the security of a website?

I also know many who turns off scripting (JavaScript) from running on their system and won't open any website without HTTPS or any security protocol. Whenever I read about Facebook updating its ...
4
votes
2answers
126 views

Login mechanism for multiuser smart-phones/tablet

What should be the mechanism for login in a shared smartphone or tablet? Should it be username + password as it is in PCs or should be enough using a password / PIN? I'm interested on both security ...