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67
votes
7answers
8k views

To use or not to use “Zebra Stripes”, or Alternating Row Colors for Tables

Is there any research out there showing whether or not alternating the row colors for a table increases/impedes the time it takes to parse information? An example can be found at the following ...
62
votes
9answers
3k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
41
votes
5answers
3k views

What research is there suggesting modal dialogs are disruptive?

It seems "Everyone" knows they're highly disruptive for many situations but often times clients don't. Particularly in desktop applications this form of dialog is often misused, often disrupting a ...
27
votes
10answers
2k views

Traffic lights: “yellow” is progress, not state

When thinking about how (real-world) traffic lights work, I wonder if there is a more intuitive way to display the yellow light. The meaning of Green and Red are states: Green: Ok, you can go! Red: ...
25
votes
5answers
871 views

Do we have a taxonomy of UX requirements for software products?

I am a researcher on UX. My research aim is to help software engineering practitioners in early stages, i.e. requirements engineering, to deal with UX requirements even if their knowledge on UX and ID ...
24
votes
5answers
3k views

Are there any recent studies of the “Keyboard vs Mouse”-issue?

Back in the late 80's, Apple Human Interface concluded that the mouse is faster than the keyboard, objectively. But also that every test person subjectively thought that the keyboard was faster. ...
22
votes
4answers
2k views

Display comments order - best practice

I wonder what is the best comments order on the website. I assume there are two major methods to display comments: from newest to oldest, from oldest to newest. Facebook uses method one and ...
22
votes
5answers
2k views

Any Research on User Experience Perceptions of Native Apps vs Web or Hybrid Apps

My organization is looking at developing mobile applications, we have a wealth of web development resources. There are many factors to consider in making the decision of how to develop this ...
22
votes
1answer
474 views

What happens when gamification is poorly done?

Gamification originally sought to take advantage of the fact that intrinsic, embedded rewards are more effective motivators than external ones. It has also become exceedingly common, but the ...
20
votes
7answers
2k views

Has Fitts' Law been adapted to Touch screens?

The question Is there any difference in element minimal sizes on 10 and 24 inch touch screens? made me wonder; has Fitts' Law been successfully converted to Touch related events? There's 3D movement ...
20
votes
6answers
2k views

Do people use `jump to top of page` links?

I'm talking about links or buttons at the bottom of the page or screen simply linking to the top of the website. Is there any data on that? Are they used more frequently on long pages? What about ...
19
votes
7answers
325 views

What's the biggest surprise you've had in a usability test? [closed]

Usability tests often present some real surprises where the participant's mental model does not match what they're presented with. What are the biggest or most interesting surprises you've come ...
19
votes
4answers
2k views

Is viewport size a useful design constraint, and how are viewport sizes distributed?

I'm trying to support or falsify the hypothesis that desktop browser viewport size is distributed multimodally (that is, with "peaks" in the distribution that might make for useful website design ...
19
votes
2answers
586 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
17
votes
8answers
5k views

Should we provide “back” button for mobile website?

In mobile website for all smartphones (iPhone, Android, Blackberry, Windows phone 7), should I provide a "Back" button inside the webpage even when the browser has functionality to go to back? ...
17
votes
1answer
370 views

Is there any in-depth data on tappability of touchscreen areas?

I'm looking for statistics or other objective evidence on the tappability of different areas of handset screens. When I say tappability, I'm referring to speed, accuracy, and general ergonomic fit for ...
15
votes
6answers
831 views

UX impact of standard stock photos

It's pretty clear to me that standard stock images (examples 1 / examples 2) don't help to build a brand or identity. Are there any studies about the impact of stock images? Any other thoughts? In ...
15
votes
5answers
4k views

Usability research on sticky headers?

Sticky (or fixed) headers are not so uncommon nowadays, and for a large website that relies heavily on catalog and search functionality it may be a good choice to aid the user. As I am currently ...
14
votes
7answers
4k views

Opening website external links in new window — published usability tests

In usability discussions about opening website external links in new windows, with regard to the argument of "keeping users on the site" there are occasionally references to usability studies which ...
14
votes
5answers
841 views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...
14
votes
2answers
978 views

Any data available on using Skeuomorphic Design in apps?

I've recently come across an article about Skeuomorphism that peaked my curiosity. Skeuomorphism: ..."an element of design or structure that serves little or no purpose in the artifact fashioned ...
14
votes
3answers
318 views

Guidelines for browser page overlap?

When you press Page Down in a browser, there's usually a small number of lines from the bottom of the current windowful displayed at the top of the next windowful. The amount of this overlap is ...
13
votes
2answers
2k views

What research methods can I use to create personas?

My experience with personas has been from creating personas with data that already exists usually provided by the marketing team based on their research. How do you go about conducting research to ...
13
votes
2answers
631 views

Have usability studies been conducted on the use of alphanumeric characters as labels for controller buttons?

Controller Question Over the years there have been a wide variety of home consoles each with their own (mostly) unique controller designs1. One thing that most consoles have in common is their use of ...
12
votes
3answers
562 views

Is Serious Games the same concept as Gamification?

When looking at this question, I was asking myself: Where are conceptual differences? Except that Gamification is a Game added to a serious topic, while a serious game approaches it from the opposite ...
12
votes
6answers
644 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
12
votes
1answer
159 views

What successful/well known companies have a VP UX? [closed]

I want to research companies who value UX so much that they have their own executive arm within the company. I've found these companies so far: Wells Fargo Yahoo Intuit Google TiVo Palm Ebay SAP ...
11
votes
7answers
1k views

Academic Papers about UI [closed]

Are there any academic papers (thesis, dissertations, etc.) that discusses topics about User Interfaces? Best if you post links. I am just curious if such topics are accepted for research...
11
votes
3answers
5k views

Mental model vs Conceptual model — what's the difference?

I'm reading Apple's Human Interface Guidelines about Mental models and I can't understand what is the difference between Mental and Conceptual models. I prefer a short answer if possible :)
10
votes
3answers
317 views

How to minimise the biasing influence of stakeholders

I'm working on a large project where I am a UX consultant. The company I am contracted with also consult a domain expert (DE) but she is not UX. More than a few times now I have noticed her insisting ...
10
votes
4answers
227 views

Keyboard navigation versus mouse navigation

The project: We're designing software that users will use all day long to perform 12 repetitive tasks. Each task has many steps and takes place in a different pane in the GUI. Some of the GUI is ...
9
votes
8answers
311 views

Participant recruitment agencies - recommendations [closed]

Can anyone recommend a good recruitment agency for sourcing participants for UT? I've used Saros, Criteria and Qualtel recently (London / South East England), they've all been OK, but I thought it'd ...
9
votes
6answers
145 views

How do you find the balance between what the users' want and what the clients want?

You all know that project... After months of research, wireframing, prototyping, testing and workshops, there is that one client (normally the MD) that comes in at the end and knows everything better ...
9
votes
4answers
468 views

Usability testing for open-source projects?

I'm working (slowly) on an open-source project, and I was hoping to do some usability testing once it's a bit further along. Also, hopefully the GIMP devs will notice this question ;-). I'm not sure ...
9
votes
5answers
469 views

Is autotabbing in forms helpful or harmful?

I work in an environment that makes heavy use of mainframe systems. These systems are costly to maintain, so a decision was made years ago to replace the mainframe with web based systems. As more ...
9
votes
1answer
405 views

Is there any research on whether users understand ellipses (…)?

This GUI design pattern goes right back to the Apple Lisa in the early 80s: Is there any research covering: Whether people actually notice the three dots (...) at the end of a menu item or ...
9
votes
1answer
505 views

Studies showing the impact of response time variability on user experience

Have there been any studies, or results, focusing on the impact of variability in latency of response times on the overall user experience? I'm aware of the research on the "generally accepted" ...
8
votes
8answers
2k views

Is 10 search results per page the best?

When there are a lot of search results they often are paginated. Most search engines I know show 10 results per page. I guess this was born out of an easy technical solution or habit. But I don't know ...
8
votes
1answer
572 views

Is there any research with respect to how font-weight affects readability?

Is there any research with respect to how font-weight affects readability? Obviously, there is some relation there, but I'm struggling to make a decision based on any facts. I created a jsFiddle ...
8
votes
3answers
393 views

Are there any studies of users getting jaded of dialog requests?

There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
8
votes
5answers
4k views

What are some good questions to pose to stakeholders before redesign?

I've just started work with a big travel company that is working on redoing their 'self service' page. What would be some intelligent questions to ask the stake holders? How do I understand what ...
8
votes
3answers
396 views

What original sources have research on how long it takes a visitor to decide whether to stay on the site?

I've seen many statistics referenced along the lines of: Visitors decide where to stay on or leave a website within [7, 2, 11, 0.8 seconds] of seeing it. Typically the statistic is used when ...
8
votes
3answers
294 views

Should we call our achievement system something else?

The company I work for has two public sites; one is just our main WWW site and the other is a site dedicated to our members. I'm a developer there and I'm working on an achievement system for our ...
8
votes
3answers
217 views

Where to get my own Customer Experience Improvement Program (CEIP)

Is there any (software) framework or company that offers "Customer Experience Improvement Program" (CEIP) like Microsoft uses it? I think this should enable software vendors to do thinks like that: ...
8
votes
1answer
264 views

How should multiple services be integrated for one user?

The proposed Netflix Split into two separate companies with two separate websites got me thinking about how to distribute a service when multiple functional or legal entities are involved. In ...
7
votes
6answers
728 views

How do approaches for UX differ between intranets and normal websites?

I have been asked to offer advice for the development of an intranet for a large international company. The client will be developing the intranet in Sharepoint and is keen to use a user-centric ...
7
votes
3answers
341 views

What errors should users never experience?

I have come up with this question for 2 reasons. Not all errors can be avoided. For example login information which might cause program to throw unhanded exception if login information is not ...
7
votes
4answers
263 views

How do you track new feature/product adoption?

Huzzah! You just launched your brand new feature/product X. You've been working on it for months, usability tested the crap out of it, and feel really good about how it all came together. After a few ...
7
votes
5answers
414 views

Any value to gathering qualitative data from card sorts?

One of the best tools I've found for card sort experiments seems to be websort, mainly because you can just send out a link for participants to go through the exercise at their own convenience. ...
7
votes
3answers
486 views

Gender considerations in web usage

Are there particular gender differences in web usage/preferences? I'm about to start designing an information-based site with a predominantly female audience. I was wondering what research already ...