for questions that specifically ask about academic papers or other scientific research

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0
votes
3answers
41 views

Frameworks for tagging user interview notes?

I've had some success, and interesting insights, applying a very simple and custom tagging system to user interview notes. An example of this would be labeling feedback as quote, praise, pain point, ...
1
vote
5answers
53 views

feature prioritization

I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
4
votes
2answers
104 views

NN/g report and its application in design

Just wondering if anyone has had the experience of purchasing a NN/g report, which seems to be an authoritative and often quoted reference for things UX and web design related. I am trying to ...
4
votes
1answer
58 views

Published research supporting UX interview techniques?

I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do ...
0
votes
1answer
24 views

How long does it take to conduct UX Research? [duplicate]

If I'm preparing a project, what amount of time is reasonable to reserve for research? in terms of hours/days? Yes, it varies, but what are some examples/situations that you can think of where user ...
1
vote
1answer
35 views

Survey incentives

Not sure if UX is the right place for this, but it is partly a behavioral economics question so I hope I'm in a reasonable place. For a survey prize draw, has there been any research done to assess ...
3
votes
4answers
85 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
6
votes
3answers
300 views

Are dial format speedometers more effective than numeric speedometers?

I recently criticized a sketch of a automobile instrument cluster concept that indicated speed with a bar gauge and a numeric readout. I and many others suggested that a dial speedometer was easier to ...
3
votes
3answers
189 views

What's the difference between card sorting and affinity diagramming?

I understand how card sorting and affinity diagramming work (both are fairly well documented online), but they seem so similar that I'm not sure what the difference between the two is, if any? Are ...
4
votes
1answer
214 views

Research and testing for chatbots in user interface design

Given the recent news about Microsoft's Tay chatbot being pulled off the internet after being exploited for its vulnerabilities, I was wondering if there is much research out there on the value of ...
3
votes
2answers
42 views

User input cardinal point “Orientation”

I create a website for Solar Power. The user can choose the position orientation and inclination of his solar power plant and then receive an estimate of the possible energy production. Do you know ...
0
votes
1answer
65 views

Interfaces designed deliberately to contain high density of content and actions [closed]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
7
votes
2answers
292 views

What is the rationale behind the way modern elevator dispatch systems are implemented?

There have been many elevator upgrade projects with the aim of saving energy and time for the managers and occupants of buildings. I suspect this has to do with the increase in height and volume of ...
3
votes
1answer
129 views

Research CALL (Computer-Assisted Language Learning) with mobile devices

I am looking for more researches on this particular use of technology. If anyone know similar cases or studies about, please, share with me! In the meantime, thank you so much for your attention and ...
4
votes
4answers
312 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
3
votes
1answer
54 views

How do rules of Ben Schiderman apply/violate? [closed]

I read about 8 Golden Rules of Ben Schiderman which are as follows: Strive for consistency Permit easy reversal of actions Offer informative feedback Enable shortcuts for frequent users Provide ...
2
votes
3answers
106 views

Re-designing a Data Entry CMS

Within the last year I joined a scientific research team as a programmer/analyst. Amongst many tools used by the researchers at this company, is a centralized content management system used to log ...
2
votes
3answers
142 views

How do I leverage UX methodologies to improve my portfolio?

I would like to improve my portfolio website and my skills as a UX designer. The best way I have thought to approach this is by doing research. I know this topic in one way or another is covered in ...
4
votes
2answers
132 views

Data on forcing marketing opt-in?

In a form, if users had to check a checkbox to receive further marketing emails but couldn't continue the transaction unless they checked it, what do you think the drop out rate would be? Does anyone ...
11
votes
3answers
2k views

How do you determine an appropriate number of personas? [duplicate]

I created 4 Personas for an online car reseller based on focus-group and analytics data. The head of sales pointed out that there are more user groups on our website. I know that usually 3 personas ...
2
votes
4answers
100 views

What is the rationale behind creating a 'pretotype' rather than a more simplified version of a prototype?

Do we really need to make design more complicated than it really is (or should be)? I have heard that the term 'pretotype' is being thrown around a little bit as the next trend in UX research and ...
4
votes
2answers
339 views

What percentage of Internet keyboard users are hunt-and-peck typers?

Some people can type without needing to look at the keys. Other people need to look at the keys before pressing a key. I'm curious if there is any published research on the percentage of users that ...
4
votes
2answers
167 views

Recommended research articles or best practices for UI techniques for encouraging users to explore more functions of a complex application?

I can highly recommend the recent article by Cockburn et al. "Supporting Novice to Expert Transitions in User Interfaces" (ACM Computing Surveys, Vol. 47, No. 2, Article 31, Publication date: November ...
30
votes
4answers
3k views

Display comments order - best practice

I wonder what is the best comments order on the website. I assume there are two major methods to display comments: from newest to oldest, from oldest to newest. Facebook uses method one and ...
0
votes
2answers
271 views

Resource library best practices/existing UX research

I've had a heck of a time googling for this as I keep getting directed to resource libraries about UX. My company is redesigning their resource library (tons of webinars, guides, whitepapers, case ...
2
votes
1answer
83 views

Are symbolic rating scales easier for the user to understand compared to numbered scales?

I saw on a website's feedback widget that provides a rating scale using a combination of '-' and '+' symbols to replicate a five point rating scale. Even though it is not common practice to indicate ...
3
votes
1answer
101 views

How useful are scripted twitter/facebook “ready to share text” functionality?

When LA Times launched their new site, they introduced "sharelines": precooked text ready for twitter or facebook. This feature has been removed. I assume it was not well-received or just not being ...
12
votes
3answers
4k views

Statistics or research on browser window size based on the display screen size

There are many sources and references for reports on screen resolution and display sizes for desktop (and mobile), and there are less information about browser window sizes. I think both pieces of ...
12
votes
3answers
11k views

Mental model vs Conceptual model — what's the difference?

I'm reading Apple's Human Interface Guidelines about Mental models and I can't understand what is the difference between Mental and Conceptual models. I prefer a short answer if possible :)
9
votes
1answer
206 views

Delayed Auditory Feedback, reduce stress if not your own voice?

I am working on an app to provide Auditory Feedback to users to help speech fluency, comprehension, and pronunciation. Essentially trying to create a digital version of this product: Toobaloo (I have ...
1
vote
1answer
62 views

What are the best, practical, resources for evidence based research? [closed]

I've done a little research on this and have found that places like the American Psychological Association (APA) and the Human Factors and Ergonomics Society (HFES) have some best practices, but ...
8
votes
2answers
357 views

Universal Human-Interface Guidelines

Have there been academic attempts to produce a collection / framework / taxonomy of generally applicable HIGs (Human-Interface Guidelines)? Each major platform tends to have their own, and while they ...
19
votes
5answers
1k views

Are Germans a different kind of human?

My title is facetious, but my question is serious: I'm being told by a client's business-analyst team that Germans WANT to read every detail on a website and WANT to read every word in a contract—...
0
votes
2answers
64 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
4
votes
3answers
75 views

How to demonstrate to stakeholders that redesigning an enterprise solution requires substantial initial investigation

I'm trying to explain the value of proper research for a large enterprise application redesign. There is some pressure to deliver mockups "to get ahead of development" but the reality of the ...
8
votes
2answers
952 views

Is there any research with respect to how font-weight affects readability?

Is there any research with respect to how font-weight affects readability? Obviously, there is some relation there, but I'm struggling to make a decision based on any facts. I created a jsFiddle ...
3
votes
1answer
55 views

Is it beneficial to include non UX related research on a portfolio?

I'm a psychology undergrad and I've done a number of research papers, but not much has to do with UX, though a few (not all) have to to with HCI and the sociology of social media.
70
votes
9answers
4k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
3
votes
3answers
160 views

What are the effects of A/B Testing if the user is aware of it?

I went on the same website on two different browsers, and I got two different layout + design. I was being A/B tested. I didn't like that, probably because: I don't like to be part of an experiment ...
9
votes
1answer
760 views

Will employers hire someone who wants to code AND practice UX? [closed]

During my uni, whilst studying graphic design, I got more and more into programming as I enjoyed creating processes leading to a final design (from generative visual design to data visualization to ...
1
vote
2answers
186 views

What would be the best way or methodology to find my users' web browser? [closed]

I'm designing a new web project for a company. For the success this project, it will be very important to know the main web browsers that users use. What do you think would be the best research ...
2
votes
2answers
202 views

Any user research done to know whether to use “Your/My” or “<person's name>”

I'm not working in the field of UX, but something occurred to me the other day that I would like to ask. Let's say we are logged into a website, and at the top of the page, you have a dropdown for ...
0
votes
1answer
169 views

Best way for handling a user/customer database for feedback

For product of a certain size there are many people involved with research and feedback for each part/module of it. In addition, marketing and business people run their research as well. Are there ...
0
votes
1answer
76 views

Apple Watch: How to recruit users?

There are not a lot of users of the Apple Watch (at least in Germany there are probably less then 1%). Which user group would you recruit for a user test to get reliable results? I am thinking about: ...
2
votes
3answers
526 views

Drop-down menu navigated using hand gesture

I want to put hand gesture on a webpage. Usually, in webpages, there's navigation bar that is located at the top of webpage. Often nav-bar is in a form of multi-level menu, like drop down menu. And by ...
7
votes
2answers
4k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
2
votes
1answer
97 views

How long should we test every option in an A/B test?

Currently we have an app with a number of features that fit well into a tab navigation bar below the action bar. Because of the vision of having more features in the future, business guys want to have ...
2
votes
4answers
48 views

On a marketplace website, what would be a good way to signal sellers that a certain item is in high demand?

On a marketplace website, I'd like to signal sellers that a certain item is in high demand, but is rarely offered. In your opinion, what would be the best way to notate that?
1
vote
3answers
685 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
2
votes
2answers
113 views

In there any research available whether people sort first or filter first?

I am curious whether there is some research available on the topic of how people deal with a long list of items. Do they sort first or filter first or it depends a lot on the context of the task and ...