for questions that specifically ask about academic papers or other scientific research

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0
votes
1answer
17 views

Best way for handling a user/customer database for feedback

For product of a certain size there are many people involved with research and feedback for each part/module of it. In addition, marketing and business people run their research as well. Are there ...
1
vote
0answers
24 views

What's the effect of color on responses to a Likert scale? [migrated]

We're implementing comment cards on our site that contain a simple Likert-type scale that uses colored buttons (red, orange, yellow, light green, green), to denote the range of negative to positive ...
0
votes
1answer
60 views

Apple Watch: How to recruit users?

There are not a lot of users of the Apple Watch (at least in Germany there are probably less then 1%). Which user group would you recruit for a user test to get reliable results? I am thinking about: ...
1
vote
0answers
31 views

Can anyone recommend research articles or best practices for UI techniques for encouraging users to explore more functions of a complex application?

I can highly recommend the recent article by Cockburn et al. "Supporting Novice to Expert Transitions in User Interfaces" (ACM Computing Surveys, Vol. 47, No. 2, Article 31, Publication date: November ...
3
votes
0answers
35 views

Delayed Auditory Feedback, reduce stress if not your own voice?

I am working on an app to provide Auditory Feedback to users to help speech fluency, comprehension, and pronunciation. Essentially trying to create a digital version of this product: Toobaloo (I have ...
0
votes
1answer
51 views

Resource library best practices/existing UX research

I've had a heck of a time googling for this as I keep getting directed to resource libraries about UX. My company is redesigning their resource library (tons of webinars, guides, whitepapers, case ...
2
votes
3answers
424 views

Drop-down menu navigated using hand gesture

I want to put hand gesture on a webpage. Usually, in webpages, there's navigation bar that is located at the top of webpage. Often nav-bar is in a form of multi-level menu, like drop down menu. And by ...
2
votes
2answers
237 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
6
votes
3answers
3k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
2
votes
1answer
79 views

How long should we test every option in an A/B test?

Currently we have an app with a number of features that fit well into a tab navigation bar below the action bar. Because of the vision of having more features in the future, business guys want to have ...
2
votes
4answers
36 views

On a marketplace website, what would be a good way to signal sellers that a certain item is in high demand?

On a marketplace website, I'd like to signal sellers that a certain item is in high demand, but is rarely offered. In your opinion, what would be the best way to notate that?
1
vote
3answers
491 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
2
votes
2answers
85 views

In there any research available whether people sort first or filter first?

I am curious whether there is some research available on the topic of how people deal with a long list of items. Do they sort first or filter first or it depends a lot on the context of the task and ...
10
votes
3answers
403 views

Recommendations for well-known example where “UX” decision improved conversion rate?

I have to present the value of UX to a room full of marketing people. I have the very-well documented ROI stating that well designed interfaces = increased customer satisfaction = reduced cost of ...
0
votes
0answers
20 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
0
votes
1answer
36 views

Do People Prefer to watch TV/Movies on Tablets larger than 8 inches?

Recently I was told by a friend that most of watching users prefer larger tablet (more than 8 inch with ratio 80 /20). Because it is a big difference I`am wondering if there is any research or ...
7
votes
5answers
396 views

How do you track new feature/product adoption?

Huzzah! You just launched your brand new feature/product X. You've been working on it for months, usability tested the crap out of it, and feel really good about how it all came together. After a few ...
1
vote
2answers
55 views

Data on sharing / suggesting / inviting behaviours on mobile

I am researching patterns of sharing / inviting / suggesting behaviours of users on mobile apps. I can imagine they differ by channel (facebook, whatsapp, instagram, email, sms etc), content ...
2
votes
2answers
185 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
1
vote
1answer
49 views

Any studies comparing Inertia Motion vs Value Selection in form data?

The Scenario: We're developing this new app which uses a selection slider to select some value (in this case, weight). Now, coming dev time, the client wants this slider to have an inertia scroll ...
0
votes
0answers
99 views

Research CALL (Computer-Assisted Language Learning) with mobile devices

I am looking for more researches on this particular use of technology. If anyone know similar cases or studies about, please, share with me! In the meantime, thank you so much for your attention and ...
11
votes
6answers
4k views

Is pop up always bad?

I am involved in a redesign project (web app) where existing system throws quite frequent, random pop ups. These pop ups are used to gather information and also to display information and ...
4
votes
2answers
333 views

Examples of UX Research Proposals

I'm applying for a junior-level ux research role, and I was given a brief on how the company is trying to understand the causes for user drop off on a particular page of the site. I'm being asked to ...
0
votes
2answers
34 views

Convince user to follow a page

Our website is used to manage investment funds. Users can create channel pages that are basically a list of funds plus an activity stream. Now, we want other users to go on those pages and start ...
2
votes
3answers
157 views

Research on the most intuitive gestures for mobile devices

What does current UX research tell us about gestures on mobile devices? Which gestures are the simplest to execute and which are not? What makes a mobile gesture intuitive? For example: Do users ...
3
votes
2answers
225 views

Any lesson learned or best practices on the UX of a 'Download' button?

My company provides a free edition of a desktop application we developed. Currently I have 'Download' button only on website, and I consider to replace it with one of the following three suggested ...
22
votes
7answers
5k views

Opening website external links in new window — published usability tests

In usability discussions about opening website external links in new windows, with regard to the argument of "keeping users on the site" there are occasionally references to usability studies which ...
3
votes
3answers
438 views

Phrasing of diary study prompts to get more user insight

I am in the process of designing a diary study to investigate the interaction between a current software application and its users. I am seeking open-ended data and insights from users that I might ...
1
vote
2answers
46 views

Why show the reading time for an editorial article?

I noticed that while reading on medium.com every article has a suggested reading length. Reasons this might be good UX include: It adds relevance/timeliness (just as we list author/date of ...
15
votes
2answers
817 views

Is there research supporting the link between colors and emotions?

I recently reviewed a style guide document and came across a passage concerning colors. In the text, different colors are attributed to different emotions, e.g.: Orange stands for lust for life ...
3
votes
3answers
2k views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
5
votes
2answers
165 views

Are dial format speedometers more effective than numeric speedometers?

I recently criticized a sketch of a automobile instrument cluster concept that indicated speed with a bar gauge and a numeric readout. I and many others suggested that a dial speedometer was easier to ...
3
votes
1answer
655 views

How to create a UX Research Portfolio?

I am currently applying for UX positions that are mostly orientated around UX research but also include UX design in terms of wireframes, mockups, personas etc. I am now being asked to submit my ...
3
votes
1answer
65 views

What's the difference between “Discovery” and “Usability”?

User Research - Google Ventures I wonder what do you think are the real benefits from doing "Discovery" questions?
3
votes
2answers
241 views

Is it true that people expect tooltips in 'old looking' systems but not in 'new looking' systems?

My hypothesis is that if you have old plain HTML forms, users are more likely to hover over elements and read tooltip texts giving more details about them. But if you style the forms to look ...
2
votes
2answers
117 views

What are the effects of A/B Testing if the user is aware of it?

I went on the same website on two different browsers, and I got two different layout + design. I was being A/B tested. I didn't like that, probably because: I don't like to be part of an experiment ...
1
vote
2answers
80 views

Have high-profile international events had any long-term impact on UX best practices? [closed]

My question is largely inspired by the distressed user who encountered the "Je Suis Charlie edition" of Notepad++ recently. It is obvious that the developer's design decision had a negative impact / ...
3
votes
1answer
197 views

What percentage of Internet keyboard users are hunt-and-peck typers?

Some people can type without needing to look at the keys. Other people need to look at the keys before pressing a key. I'm curious if there is any published research on the percentage of users that ...
3
votes
2answers
144 views

How can I user test a concept without a working prototype?

We are a user centered design agency which is stuffed with many user resarchers. We do test every step of a product and with a wide range of qualitative and quantitative methods, from lab usability ...
0
votes
1answer
57 views

Can this UX-related Questionnaire used as it is?

So, I found this page of User Interface Usability Evaluation with Web-Based Questionnaires. I want to make one of them as Questionnaire for the design I made. But I'm confused, is that only an ...
0
votes
1answer
65 views

Research Method to measure user's satisfaction through Questionnaire

So, I have a project in gesture, where I proposed some gestures to be used for some action. Let's say it's a hand gesture design to control a menu (menu as in dropdown menu, or main menu in a video ...
4
votes
2answers
238 views

How does changing method of requesting reviews for mobile apps affect the ratings?

I am looking for statistics on how changing how you ask users to rate your mobile app can drastically change user ratings. Other questions have just asked for ways, pros or cons, but I am ...
0
votes
4answers
109 views

How to do User Research when interviews are impossible?

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...
14
votes
2answers
714 views

Have usability studies been conducted on the use of alphanumeric characters as labels for controller buttons?

Controller Question Over the years there have been a wide variety of home consoles each with their own (mostly) unique controller designs1. One thing that most consoles have in common is their use of ...
0
votes
1answer
71 views

Research method for touch gesture design

So, I designed/suggested some gesture for some actions for my college project. The design I made is based on common touch gesture (by common, I mean gesture usual gesture like 'tap with one finger' to ...
2
votes
3answers
286 views

Canonical names for GUI design patterns

In communication with colleagues and clients, which authority (website, book, …) should one refer to for canonical names of GUI design patterns (for web pages, mobile apps, desktop applications etc.)? ...
45
votes
5answers
4k views

What research is there suggesting modal dialogs are disruptive?

It seems "Everyone" knows they're highly disruptive for many situations but often times clients don't. Particularly in desktop applications this form of dialog is often misused, often disrupting a ...
9
votes
3answers
547 views

Are there any studies of users getting jaded of dialog requests?

There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
1
vote
2answers
216 views

Dropdown options that open popups

I have a dropdown list (styled like one you'd find in an online form) that changes a user's status. This dropdown list is part of a row in a table of users; each row is one user and each user has two ...
9
votes
4answers
487 views

Usability testing for open-source projects?

I'm working (slowly) on an open-source project, and I was hoping to do some usability testing once it's a bit further along. Also, hopefully the GIMP devs will notice this question ;-). I'm not sure ...