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0
votes
1answer
19 views

Research Method to measure user's satisfaction through Questionnaire

So, I have a project in gesture, where I proposed some gestures to be used for some action. Let's say it's a hand gesture design to control a menu (menu as in dropdown menu, or main menu in a video ...
0
votes
0answers
15 views

Car infotainment system research [on hold]

We wish to design a IVI system but are struggling to find useful materials on the subject to get us stated. Best design practice, design guidelines etc. are almost non existing online when it comes to ...
0
votes
2answers
178 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
4
votes
2answers
184 views

How does changing method of requesting reviews for mobile apps affect the ratings?

I am looking for statistics on how changing how you ask users to rate your mobile app can drastically change user ratings. Other questions have just asked for ways, pros or cons, but I am ...
0
votes
4answers
79 views

How to do User Research when interviews are impossible?

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...
0
votes
1answer
36 views

Can this UX-related Questionnaire used as it is?

So, I found this page of User Interface Usability Evaluation with Web-Based Questionnaires. I want to make one of them as Questionnaire for the design I made. But I'm confused, is that only an ...
0
votes
2answers
207 views

Drop-down menu navigated using hand gesture

I wanna put hand gesture on webpage. Usually, in webpage, there's navigation bar that located at the top of webpage. Often nav-bar is in a form of multi-level menu, like drop down menu. And by hand ...
13
votes
2answers
656 views

Have usability studies been conducted on the use of alphanumeric characters as labels for controller buttons?

Controller Question Over the years there have been a wide variety of home consoles each with their own (mostly) unique controller designs1. One thing that most consoles have in common is their use of ...
1
vote
1answer
80 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
0
votes
1answer
46 views

Research method for touch gesture design

So, I designed/suggested some gesture for some actions for my college project. The design I made is based on common touch gesture (by common, I mean gesture usual gesture like 'tap with one finger' to ...
2
votes
3answers
249 views

Canonical names for GUI design patterns

In communication with colleagues and clients, which authority (website, book, …) should one refer to for canonical names of GUI design patterns (for web pages, mobile apps, desktop applications etc.)? ...
41
votes
5answers
3k views

What research is there suggesting modal dialogs are disruptive?

It seems "Everyone" knows they're highly disruptive for many situations but often times clients don't. Particularly in desktop applications this form of dialog is often misused, often disrupting a ...
8
votes
3answers
408 views

Are there any studies of users getting jaded of dialog requests?

There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
1
vote
2answers
68 views

Dropdown options that open popups

I have a dropdown list (styled like one you'd find in an online form) that changes a user's status. This dropdown list is part of a row in a table of users; each row is one user and each user has two ...
2
votes
0answers
85 views

What percentage of Internet keyboard users are hunt-and-peck typers?

Some people can type without needing to look at the keys. Other people need to look at the keys before pressing a key. I'm curious if there is any published research on the percentage of users that ...
9
votes
4answers
468 views

Usability testing for open-source projects?

I'm working (slowly) on an open-source project, and I was hoping to do some usability testing once it's a bit further along. Also, hopefully the GIMP devs will notice this question ;-). I'm not sure ...
0
votes
1answer
138 views

What user research data is available on Twitter Bootstrap? [closed]

Has anyone come across any user research or done studies that can show improvement in usability and user experience using the Twitter Bootstrap framework? I would especially be interested in the real ...
1
vote
3answers
352 views

Using radio buttons responsively

I am working on a project with form design - giving users a choice of 7 options. With prototyping (in Axure), I have found that users using mobile phones seem to have some difficulty selecting radio ...
0
votes
2answers
40 views

How do you distribute multiple surveys to a limited number of participants and get the right sample size?

My problem is that I need to distribute approximately 10 surveys in the next year to a participant base of about 1,000, and I don't want to spam them. I don't have the means to significantly increase ...
1
vote
2answers
33 views

What would be the best methods to find out the factors that can change customers behaviours who call?

We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
3
votes
2answers
65 views

Grouping participants in a card sort analysis?

Instead of having one large subject pool of card sorting participants, has anyone ever tried segmenting their participants with a supplemental survey to define which persona they may fall into? If so, ...
0
votes
0answers
26 views

what are different approachs to keep user 'in flow' or engaged? [duplicate]

I'm currently reading some papers, some of them are Functional metaphoric approach to be ‘in the flow’ with computer interfaces by Pranav Mistry and Interfaces for Staying in the Flow by B. B. ...
3
votes
1answer
71 views

RX for Tap-phobia? Looking for research on 'back' navigation for mobile

When we're presenting mobile wireframes, we often run into the commentary where you get the 'I think that's too many taps'. This is a variation on the 'everything must be within 3 clicks' myth. I'm ...
2
votes
2answers
144 views

Loading time on mobile apps - user's experience and expectations

Every mobile app that loads data from the internet (and others too) has some time when the app is, well, loading data, and the user has to wait for the operation to finish. My questions are: Is ...
13
votes
2answers
2k views

What research methods can I use to create personas?

My experience with personas has been from creating personas with data that already exists usually provided by the marketing team based on their research. How do you go about conducting research to ...
6
votes
3answers
2k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
0
votes
0answers
11 views

Is there any research on a Subscription Call To Action button of: Subscribe vs. “View Subscription Options”,etc.?

In our Demo mode we'll show options to start a Free Trial and Subscribe ($). One of the things I want to test is not showing the price, but then I think that if we show Subscribe with no price it ...
5
votes
3answers
2k views

Is there any research or data on horizontal vs. vertical navigational menus?

I've seen many sites using both horizontal (top) navigation, vertical (left) navigation, and both across web sites for a long time. My understanding is that they're both conventions, but I would ...
24
votes
5answers
3k views

Are there any recent studies of the “Keyboard vs Mouse”-issue?

Back in the late 80's, Apple Human Interface concluded that the mouse is faster than the keyboard, objectively. But also that every test person subjectively thought that the keyboard was faster. ...
0
votes
1answer
107 views

Canceling a User Interview

I made a recruitment error by scheduling an interview with a participant who isn't fit for my study. What is the appropriate protocol for canceling an interview?
2
votes
2answers
1k views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
7
votes
3answers
866 views

Statistics or research on browser window size based on the display screen size

There are many sources and references for reports on screen resolution and display sizes for desktop (and mobile), and there are less information about browser window sizes. I think both pieces of ...
0
votes
1answer
124 views

Metrics to gauge website design visual appeal

I originally asked this question at Graphic Design StackExchange about evaluating the aesthetics of a visual design, but since then found a really interesting study that I thought I should share with ...
0
votes
2answers
106 views

Are users resizing window?

When I calculate some layout positions and sizes in javascript, I always add a listener to recalculate it when user changes the window size. This way I can e.g. always keep a tile square etc. Now I ...
0
votes
0answers
17 views

Research citations on the importance of Usability (UX) in Educational Software?

I'm trying to demonstrate the importance of UX in effectiveness of Educational Software So things like: Large Fontsize Multimodal feedback (audio and simple animation on conrrect/incorrect) ...
6
votes
10answers
548 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
22
votes
5answers
2k views

Any Research on User Experience Perceptions of Native Apps vs Web or Hybrid Apps

My organization is looking at developing mobile applications, we have a wealth of web development resources. There are many factors to consider in making the decision of how to develop this ...
62
votes
9answers
3k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
2
votes
2answers
213 views

Where does UX fit into captology, if at all?

I only recently came across the field of research known as captology, where the psychological principles of persuasion is combined with computer technology. Assuming that user experience design ...
20
votes
7answers
2k views

Has Fitts' Law been adapted to Touch screens?

The question Is there any difference in element minimal sizes on 10 and 24 inch touch screens? made me wonder; has Fitts' Law been successfully converted to Touch related events? There's 3D movement ...
8
votes
3answers
399 views

What original sources have research on how long it takes a visitor to decide whether to stay on the site?

I've seen many statistics referenced along the lines of: Visitors decide where to stay on or leave a website within [7, 2, 11, 0.8 seconds] of seeing it. Typically the statistic is used when ...
0
votes
1answer
42 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
0
votes
1answer
51 views

Competitive usability evaluations: What if I've already done the work?

As a freelance UX designer/consultant with a particular primary industry, I'm thinking of offering a service for usability evaluations of a prospect's site and their competitor's site. Has anyone ...
1
vote
2answers
332 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
0
votes
2answers
71 views

Is there any academical research that pertains to CTA importance and efficiency?

I want to find some very respectable research that unveils the importance and efficiency of calls to action.
8
votes
1answer
585 views

Is there any research with respect to how font-weight affects readability?

Is there any research with respect to how font-weight affects readability? Obviously, there is some relation there, but I'm struggling to make a decision based on any facts. I created a jsFiddle ...
19
votes
2answers
603 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
1
vote
1answer
402 views

Research on impact of display ads on UX?

Is there any research on how the kind and amount of display advertisement affects UX and or usability of the site?
2
votes
3answers
246 views

Responsive website or not given this statistics?

Background I am about to redevelop a health-related website which has the following user statistics: 80% users from hospitals and counties (90% of these use IE8 on Desktop PCs) 20% public users such ...
4
votes
1answer
133 views

User acceptance of suggestions from decision-support system

I am looking for research into user acceptance of suggestions that they might receive from a decision support engine (spam filter, for example). Are users more inclined to take the suggestion if it ...