for questions that specifically ask about academic papers or other scientific research

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2
votes
2answers
282 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...
2
votes
1answer
302 views

Have there been any usability studies for finger signing on mobile apps

Ever tried to sign your credit card receipt on a tablet? It takes a bit of getting used to, but since so many coffee shops etc... now use those apps, users are 'getting used to it'. However, what ...
2
votes
4answers
48 views

On a marketplace website, what would be a good way to signal sellers that a certain item is in high demand?

On a marketplace website, I'd like to signal sellers that a certain item is in high demand, but is rarely offered. In your opinion, what would be the best way to notate that?
2
votes
2answers
685 views

Loading time on mobile apps - user's experience and expectations

Every mobile app that loads data from the internet (and others too) has some time when the app is, well, loading data, and the user has to wait for the operation to finish. My questions are: Is ...
2
votes
1answer
1k views

Research on impact of display ads on UX?

Is there any research on how the kind and amount of display advertisement affects UX and or usability of the site?
2
votes
1answer
81 views

Are symbolic rating scales easier for the user to understand compared to numbered scales?

I saw on a website's feedback widget that provides a rating scale using a combination of '-' and '+' symbols to replicate a five point rating scale. Even though it is not common practice to indicate ...
2
votes
3answers
103 views

Re-designing a Data Entry CMS

Within the last year I joined a scientific research team as a programmer/analyst. Amongst many tools used by the researchers at this company, is a centralized content management system used to log ...
2
votes
3answers
134 views

How do I leverage UX methodologies to improve my portfolio?

I would like to improve my portfolio website and my skills as a UX designer. The best way I have thought to approach this is by doing research. I know this topic in one way or another is covered in ...
2
votes
4answers
97 views

What is the rationale behind creating a 'pretotype' rather than a more simplified version of a prototype?

Do we really need to make design more complicated than it really is (or should be)? I have heard that the term 'pretotype' is being thrown around a little bit as the next trend in UX research and ...
2
votes
1answer
97 views

How long should we test every option in an A/B test?

Currently we have an app with a number of features that fit well into a tab navigation bar below the action bar. Because of the vision of having more features in the future, business guys want to have ...
2
votes
1answer
193 views

Organizing Competitive Site Research

One type of research in UX is competitive analysis. The way I define this is visiting related web sites (competitors), visiting unrelated sites that are inspiring or solve a problem differently... and ...
2
votes
2answers
108 views

What features to scale when zooming?

Suppose I have a resizable graphic - users can zoom in and out. However, zooming does not scale the whole image the same way: some parts get zoomed in in a traditional way, but some may resize only in ...
2
votes
1answer
113 views

What are your favorite usability research mailing lists? [closed]

I'm a researcher at university and my focus is mainly on usability issues of certain software solutions, for example in the field of IT-security, user authentication, and privacy enhancing ...
2
votes
2answers
198 views

Any user research done to know whether to use “Your/My” or “<person's name>”

I'm not working in the field of UX, but something occurred to me the other day that I would like to ask. Let's say we are logged into a website, and at the top of the page, you have a dropdown for ...
2
votes
3answers
519 views

Drop-down menu navigated using hand gesture

I want to put hand gesture on a webpage. Usually, in webpages, there's navigation bar that is located at the top of webpage. Often nav-bar is in a form of multi-level menu, like drop down menu. And by ...
2
votes
2answers
187 views

Cultural Probe applied to business environment

At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...
2
votes
2answers
76 views

Research on more effective search systems based on Human–computer information retrieval?

Within the field of User Experience, a lot of interdisciplinary boundaries intersect and co-exist finding new knowledge from different views. One part where results have yet to come (?) is the field ...
2
votes
2answers
289 views

Managing a list of tasks for students

I'm working on a project that involves assignment management for students. The basic functionality is that once the student completes an assignment, they check it off of the list. I'm wondering how to ...
2
votes
3answers
233 views

Are there any recent studies about tablet users behaviours and trends? [closed]

I am looking at studies about iPad and Android tablet behaviours and habits. Are there any difference between iPad and Android tablet users?
2
votes
2answers
123 views

Identifying a fair and representative set of users for interviews and persona development

How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on? I want to make sure that the people we ...
2
votes
2answers
69 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
2
votes
2answers
229 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
2
votes
1answer
135 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
1
vote
2answers
391 views

Dropdown options that open popups

I have a dropdown list (styled like one you'd find in an online form) that changes a user's status. This dropdown list is part of a row in a table of users; each row is one user and each user has two ...
1
vote
2answers
178 views

What would be the best way or methodology to find my users' web browser? [closed]

I'm designing a new web project for a company. For the success this project, it will be very important to know the main web browsers that users use. What do you think would be the best research ...
1
vote
6answers
218 views

How to understand what to prototype - why prototype at all?

I recently read a book about prototyping. While it was an interesting read, I am still unable to somehow really understand what the sense of a prototype is or what to prototype for. For example I ...
1
vote
3answers
105 views

Is there any research on when we should provide search for website (Desktop and Mobile) and when not?

Is there any research on when we should provide search for website and when not? As I know. If pages are few then search don't require, but I'm not sure how many pages should consider as few. and ...
1
vote
2answers
89 views

Why show the reading time for an editorial article?

I noticed that while reading on medium.com every article has a suggested reading length. Reasons this might be good UX include: It adds relevance/timeliness (just as we list author/date of ...
1
vote
1answer
142 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
1
vote
2answers
133 views

How useful is carrying out a heuristic evaluation in this circumstance?

Working on a website redesign. We have documentation from workshops that give us insight into the pain points of the existing site from the clients and their business requirements. How useful would ...
1
vote
1answer
162 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
1
vote
2answers
77 views

Data on sharing / suggesting / inviting behaviours on mobile

I am researching patterns of sharing / inviting / suggesting behaviours of users on mobile apps. I can imagine they differ by channel (facebook, whatsapp, instagram, email, sms etc), content (...
1
vote
1answer
58 views

Any studies comparing Inertia Motion vs Value Selection in form data?

The Scenario: We're developing this new app which uses a selection slider to select some value (in this case, weight). Now, coming dev time, the client wants this slider to have an inertia scroll (...
1
vote
2answers
38 views

What would be the best methods to find out the factors that can change customers behaviours who call?

We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
1
vote
1answer
76 views

Post-Wiki area: How to navigate a repository?

Currently I'm building the housing for a repository of WordPress code. It will be an open source project where the foundation will be housed on GitHub and participation on building the "curated ...
1
vote
1answer
67 views

How to Show Object Multiplicity

I am creating a visual programming language. In this language objects are represented as rectangles, like this: I thought that the best way to represent that an object is actually a collection of ...
1
vote
1answer
987 views

What are the best practices for designing quote request forms in the insurance industry? [closed]

Can any of you suggest studies, usability test results and patterns for best insurance quote forms? How is this different from ecommerce checkouts or does much of the research around this also apply? ...
1
vote
2answers
328 views

Examples of data collection methods about users and context in hospitals? [closed]

Can someone provide examples of field data collection methods about users and context in the health care domain more precisely in hospitals? And if possible what are the results of the research?
1
vote
1answer
34 views

Survey incentives

Not sure if UX is the right place for this, but it is partly a behavioral economics question so I hope I'm in a reasonable place. For a survey prize draw, has there been any research done to assess ...
1
vote
1answer
60 views

What are the best, practical, resources for evidence based research? [closed]

I've done a little research on this and have found that places like the American Psychological Association (APA) and the Human Factors and Ergonomics Society (HFES) have some best practices, but ...
1
vote
2answers
85 views

Have high-profile international events had any long-term impact on UX best practices? [closed]

My question is largely inspired by the distressed user who encountered the "Je Suis Charlie edition" of Notepad++ recently. It is obvious that the developer's design decision had a negative impact / ...
1
vote
2answers
114 views

Application startup time [duplicate]

Is there some science going on that tells us lousy developers what users expect from an enterprise desktop-application in terms of application startup time? My application uses a splashscreen that ...
1
vote
3answers
671 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
0
votes
2answers
127 views

Are users resizing window?

When I calculate some layout positions and sizes in javascript, I always add a listener to recalculate it when user changes the window size. This way I can e.g. always keep a tile square etc. Now I ...
0
votes
2answers
41 views

Convince user to follow a page

Our website is used to manage investment funds. Users can create channel pages that are basically a list of funds plus an activity stream. Now, we want other users to go on those pages and start ...
0
votes
1answer
115 views

Canceling a User Interview

I made a recruitment error by scheduling an interview with a participant who isn't fit for my study. What is the appropriate protocol for canceling an interview?
0
votes
3answers
313 views

How to communicate use cases to stakeholders

I'm working on a dedicated CMS system for my client. I have already prepared some use cases and wondering how to communicate it to client's salesmen. I need their feedback but I am afraid they won't ...
0
votes
1answer
75 views

Apple Watch: How to recruit users?

There are not a lot of users of the Apple Watch (at least in Germany there are probably less then 1%). Which user group would you recruit for a user test to get reliable results? I am thinking about: ...
0
votes
1answer
221 views

What user research data is available on Twitter Bootstrap? [closed]

Has anyone come across any user research or done studies that can show improvement in usability and user experience using the Twitter Bootstrap framework? I would especially be interested in the real ...
0
votes
2answers
57 views

How do you distribute multiple surveys to a limited number of participants and get the right sample size?

My problem is that I need to distribute approximately 10 surveys in the next year to a participant base of about 1,000, and I don't want to spam them. I don't have the means to significantly increase ...