for questions that specifically ask about academic papers or other scientific research

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3
votes
2answers
316 views

Research on the effectiveness of subtle animation to draw attention?

Is there any research reporting on the effectiveness of subtle animations (sliding, fading in/out, etc) as a means to draw attention to the key part of a website? A partner company is critiquing a ...
3
votes
3answers
94 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
3
votes
1answer
124 views

Research regarding Cyclomatic Complexity

Does anyone know of any research papers or applied forms of Cyclomatic Complexity in UX research? Especially in terms of the resulting complexity score being used as a metric for KPI input on UX ...
3
votes
1answer
241 views

Are there any studies on which keyboard keys get pressed the most?

I am surprised about the trend to make arrow keys half-sized and crammed right next to each other in recent laptops: These are the same keys that stand completely isolated on the conventional ...
3
votes
1answer
90 views

What training opportunities are there in the UK for UX research? [closed]

I'm looking for a short (2 days maybe) training course in the UK (preferably London or South East) on how to conduct great depth interviews for UX type research. What courses are there out there that ...
2
votes
4answers
195 views

Ideas and/or research results on the best way to present a lengthy list of chapters

I'm looking for the best way to present a list of chapters on an iPhone. My first stab was to create a vertically scrolling table with a row for each chapter. For example, when showing the chapters of ...
2
votes
2answers
982 views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
2
votes
2answers
119 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
2
votes
2answers
101 views

Express mode in lift

In some lifts, if we press and hold the close door button, it acts like pass button and doesn't opens the doors in intermediate floors if some one gives lift request from intermediate floors. Does it ...
2
votes
3answers
589 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
2
votes
3answers
231 views

Responsive website or not given this statistics?

Background I am about to redevelop a health-related website which has the following user statistics: 80% users from hospitals and counties (90% of these use IE8 on Desktop PCs) 20% public users such ...
2
votes
2answers
203 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...
2
votes
1answer
60 views

Any research about “few markets” that expect external links to be opened in new windows/tabs?

Google AdSense, an advertisement service, documents in "Opening the ads in a new window": Generally, it is our policy to not allow Google ads to open in a new window. However, in a few markets, ...
2
votes
1answer
156 views

Have there been any usability studies for finger signing on mobile apps

Ever tried to sign your credit card receipt on a tablet? It takes a bit of getting used to, but since so many coffee shops etc... now use those apps, users are 'getting used to it'. However, what ...
2
votes
1answer
150 views

Organizing Competitive Site Research

One type of research in UX is competitive analysis. The way I define this is visiting related web sites (competitors), visiting unrelated sites that are inspiring or solve a problem differently... and ...
2
votes
2answers
100 views

What features to scale when zooming?

Suppose I have a resizable graphic - users can zoom in and out. However, zooming does not scale the whole image the same way: some parts get zoomed in in a traditional way, but some may resize only in ...
2
votes
1answer
95 views

What are your favorite usability research mailing lists? [closed]

I'm a researcher at university and my focus is mainly on usability issues of certain software solutions, for example in the field of IT-security, user authentication, and privacy enhancing ...
2
votes
2answers
197 views

Where does UX fit into captology, if at all?

I only recently came across the field of research known as captology, where the psychological principles of persuasion is combined with computer technology. Assuming that user experience design ...
2
votes
2answers
157 views

Cultural Probe applied to business environment

At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...
2
votes
2answers
71 views

Research on more effective search systems based on Human–computer information retrieval?

Within the field of User Experience, a lot of interdisciplinary boundaries intersect and co-exist finding new knowledge from different views. One part where results have yet to come (?) is the field ...
2
votes
2answers
204 views

Managing a list of tasks for students

I'm working on a project that involves assignment management for students. The basic functionality is that once the student completes an assignment, they check it off of the list. I'm wondering how to ...
2
votes
3answers
225 views

Are there any recent studies about tablet users behaviours and trends? [closed]

I am looking at studies about iPad and Android tablet behaviours and habits. Are there any difference between iPad and Android tablet users?
2
votes
2answers
114 views

Identifying a fair and representative set of users for interviews and persona development

How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on? I want to make sure that the people we ...
2
votes
1answer
88 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
1
vote
3answers
71 views

Is there any research on when we should provide search for website (Desktop and Mobile) and when not?

Is there any research on when we should provide search for website and when not? As I know. If pages are few then search don't require, but I'm not sure how many pages should consider as few. and ...
1
vote
6answers
128 views

How to understand what to prototype - why prototype at all?

I recently read a book about prototyping. While it was an interesting read, I am still unable to somehow really understand what the sense of a prototype is or what to prototype for. For example I ...
1
vote
1answer
195 views

Research on impact of display ads on UX?

Is there any research on how the kind and amount of display advertisement affects UX and or usability of the site?
1
vote
1answer
116 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
1
vote
2answers
113 views

How useful is carrying out a heuristic evaluation in this circumstance?

Working on a website redesign. We have documentation from workshops that give us insight into the pain points of the existing site from the clients and their business requirements. How useful would ...
1
vote
1answer
151 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
1
vote
1answer
67 views

Post-Wiki area: How to navigate a repository?

Currently I'm building the housing for a repository of WordPress code. It will be an open source project where the foundation will be housed on GitHub and participation on building the "curated ...
1
vote
1answer
58 views

How to Show Object Multiplicity

I am creating a visual programming language. In this language objects are represented as rectangles, like this: I thought that the best way to represent that an object is actually a collection of ...
1
vote
1answer
525 views

What are the best practices for designing quote request forms in the insurance industry? [closed]

Can any of you suggest studies, usability test results and patterns for best insurance quote forms? How is this different from ecommerce checkouts or does much of the research around this also apply? ...
1
vote
2answers
297 views

Examples of data collection methods about users and context in hospitals? [closed]

Can someone provide examples of field data collection methods about users and context in the health care domain more precisely in hospitals? And if possible what are the results of the research?
1
vote
2answers
18 views

What would be the best methods to find out the factors that can change customers behaviours who call?

We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
1
vote
2answers
102 views

Application startup time [duplicate]

Is there some science going on that tells us lousy developers what users expect from an enterprise desktop-application in terms of application startup time? My application uses a splashscreen that ...
1
vote
2answers
237 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
0
votes
2answers
102 views

Are users resizing window?

When I calculate some layout positions and sizes in javascript, I always add a listener to recalculate it when user changes the window size. This way I can e.g. always keep a tile square etc. Now I ...
0
votes
1answer
100 views

Canceling a User Interview

I made a recruitment error by scheduling an interview with a participant who isn't fit for my study. What is the appropriate protocol for canceling an interview?
0
votes
3answers
240 views

How to communicate use cases to stakeholders

I'm working on a dedicated CMS system for my client. I have already prepared some use cases and wondering how to communicate it to client's salesmen. I need their feedback but I am afraid they won't ...
0
votes
2answers
231 views

What is the user centric business development model?

I've been asked to describe a user centric business development model to a lay person. I say it is: Research user behaviours > model users and workflows > define requirements and business needs > ...
0
votes
1answer
89 views

Metrics to gauge website design visual appeal

I originally asked this question at Graphic Design StackExchange about evaluating the aesthetics of a visual design, but since then found a really interesting study that I thought I should share with ...
0
votes
1answer
49 views

Competitive usability evaluations: What if I've already done the work?

As a freelance UX designer/consultant with a particular primary industry, I'm thinking of offering a service for usability evaluations of a prospect's site and their competitor's site. Has anyone ...
0
votes
1answer
36 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
0
votes
2answers
69 views

Is there any academical research that pertains to CTA importance and efficiency?

I want to find some very respectable research that unveils the importance and efficiency of calls to action.
0
votes
4answers
81 views

How to do you elaborate the usability testing goal for a simple task?

I'm helping one of our designers to test a simple task on one single page. When I ask him what's your goal for this testing, he said it is to see whether users can find the item or not. It sounds too ...
0
votes
1answer
172 views

What scholarly UX publications do you know of? [closed]

There's a difference between anecdote/experience-derived UX ideas and UX ideas based on scientific studies. Anyone know where I can get more of the latter? I'm aware of "Ergonomics in Design: The ...
0
votes
0answers
7 views

Is there any research on a Subscription Call To Action button of: Subscribe vs. “View Subscription Options”,etc.?

In our Demo mode we'll show options to start a Free Trial and Subscribe ($). One of the things I want to test is not showing the price, but then I think that if we show Subscribe with no price it ...
0
votes
1answer
18 views

How do you distribute multiple surveys to a limited number of participants and get the right sample size?

My problem is that I need to distribute approximately 10 surveys in the next year to a participant base of about 1,000, and I don't want to spam them. I don't have the means to significantly increase ...
0
votes
0answers
7 views

Research citations on the importance of Usability (UX) in Educational Software?

I'm trying to demonstrate the importance of UX in effectiveness of Educational Software So things like: Large Fontsize Multimodal feedback (audio and simple animation on conrrect/incorrect) ...