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4
votes
2answers
984 views

Examples of UX Research Proposals

I'm applying for a junior-level ux research role, and I was given a brief on how the company is trying to understand the causes for user drop off on a particular page of the site. I'm being asked to ...
4
votes
1answer
162 views

User acceptance of suggestions from decision-support system

I am looking for research into user acceptance of suggestions that they might receive from a decision support engine (spam filter, for example). Are users more inclined to take the suggestion if it ...
4
votes
5answers
210 views

Do you design/develop a site primarily for the laptop/desktop and think about mobile later?

Do you design/develop a site primarily for the laptop/desktop and think about mobile later, or do you design your website to be mobile and unmobile friendly, therefore cutting design/dev time in half? ...
3
votes
3answers
1k views

CVV “What is this?” help dialog - still necessary?

Many online shopping carts have a "What is this?" help dialog attached to a CVV input field. Here is an example from Paypal: My assumption is that more people are familiar with online shopping, ...
3
votes
8answers
759 views

What motivates people to keep on sharing ideas, develop new concepts and innovate on online innovation communities? [closed]

I'm very interested in crowd-sourcing and online innovation communities. Currently, I'm conducting research on what motivates users to continue sharing ideas, developing concepts, funding projects and ...
3
votes
3answers
3k views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
3
votes
3answers
494 views

Phrasing of diary study prompts to get more user insight

I am in the process of designing a diary study to investigate the interaction between a current software application and its users. I am seeking open-ended data and insights from users that I might ...
3
votes
2answers
125 views

studies on passcode/keypad versus password/keyboard?

When designing a tablet-based app that needs it's own extra security, there seems to be a couple of common choices: add a password screen with a keyboard, or use a passcode screen that has a keypad. ...
3
votes
3answers
328 views

Should Focus Group interviews include people of different stakeholder categories?

I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group. This got me ...
3
votes
2answers
204 views

How can I user test a concept without a working prototype?

We are a user centered design agency which is stuffed with many user resarchers. We do test every step of a product and with a wide range of qualitative and quantitative methods, from lab usability ...
3
votes
1answer
81 views

RX for Tap-phobia? Looking for research on 'back' navigation for mobile

When we're presenting mobile wireframes, we often run into the commentary where you get the 'I think that's too many taps'. This is a variation on the 'everything must be within 3 clicks' myth. I'm ...
3
votes
3answers
131 views

Are user able to accurately identify their persona? Or should the be able to?

We are currently developing Personas for our website and as part of the validation process we wanted to see if usability participants would be able to identify which persona segment they most closely ...
3
votes
1answer
1k views

How to create a UX Research Portfolio?

I am currently applying for UX positions that are mostly orientated around UX research but also include UX design in terms of wireframes, mockups, personas etc. I am now being asked to submit my ...
3
votes
2answers
152 views

Grouping participants in a card sort analysis?

Instead of having one large subject pool of card sorting participants, has anyone ever tried segmenting their participants with a supplemental survey to define which persona they may fall into? If so, ...
3
votes
2answers
297 views

Getting Started with UX Research [closed]

I would like to study photographers' digital workflows. What are some good tools and methods for collecting digital workflow data?
3
votes
2answers
250 views

Any lesson learned or best practices on the UX of a 'Download' button?

My company provides a free edition of a desktop application we developed. Currently I have 'Download' button only on website, and I consider to replace it with one of the following three suggested ...
3
votes
2answers
279 views

Is it true that people expect tooltips in 'old looking' systems but not in 'new looking' systems?

My hypothesis is that if you have old plain HTML forms, users are more likely to hover over elements and read tooltip texts giving more details about them. But if you style the forms to look ...
3
votes
1answer
251 views

What percentage of Internet keyboard users are hunt-and-peck typers?

Some people can type without needing to look at the keys. Other people need to look at the keys before pressing a key. I'm curious if there is any published research on the percentage of users that ...
3
votes
1answer
95 views

What's the difference between “Discovery” and “Usability”?

User Research - Google Ventures I wonder what do you think are the real benefits from doing "Discovery" questions?
3
votes
3answers
151 views

What are the effects of A/B Testing if the user is aware of it?

I went on the same website on two different browsers, and I got two different layout + design. I was being A/B tested. I didn't like that, probably because: I don't like to be part of an experiment ...
3
votes
3answers
106 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
3
votes
1answer
145 views

Research regarding Cyclomatic Complexity

Does anyone know of any research papers or applied forms of Cyclomatic Complexity in UX research? Especially in terms of the resulting complexity score being used as a metric for KPI input on UX ...
3
votes
1answer
361 views

Are there any studies on which keyboard keys get pressed the most?

I am surprised about the trend to make arrow keys half-sized and crammed right next to each other in recent laptops: These are the same keys that stand completely isolated on the conventional ...
3
votes
1answer
47 views

Is it beneficial to include non UX related research on a portfolio?

I'm a psychology undergrad and I've done a number of research papers, but not much has to do with UX, though a few (not all) have to to with HCI and the sociology of social media.
3
votes
0answers
204 views

Universal Human-Interface Guidelines

Have there been academic attempts to produce a collection / framework / taxonomy of generally applicable HIGs (Human-Interface Guidelines)? Each major platform tends to have their own, and while they ...
3
votes
4answers
286 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
3
votes
1answer
102 views

What training opportunities are there in the UK for UX research? [closed]

I'm looking for a short (2 days maybe) training course in the UK (preferably London or South East) on how to conduct great depth interviews for UX type research. What courses are there out there that ...
2
votes
3answers
305 views

Canonical names for GUI design patterns

In communication with colleagues and clients, which authority (website, book, …) should one refer to for canonical names of GUI design patterns (for web pages, mobile apps, desktop applications etc.)? ...
2
votes
4answers
216 views

Ideas and/or research results on the best way to present a lengthy list of chapters

I'm looking for the best way to present a list of chapters on an iPhone. My first stab was to create a vertically scrolling table with a row for each chapter. For example, when showing the chapters of ...
2
votes
2answers
99 views

In there any research available whether people sort first or filter first?

I am curious whether there is some research available on the topic of how people deal with a long list of items. Do they sort first or filter first or it depends a lot on the context of the task and ...
2
votes
2answers
151 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
2
votes
2answers
113 views

Express mode in lift

In some lifts, if we press and hold the close door button, it acts like pass button and doesn't opens the doors in intermediate floors if some one gives lift request from intermediate floors. Does it ...
2
votes
3answers
760 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
2
votes
3answers
262 views

Responsive website or not given this statistics?

Background I am about to redevelop a health-related website which has the following user statistics: 80% users from hospitals and counties (90% of these use IE8 on Desktop PCs) 20% public users such ...
2
votes
3answers
239 views

Research on the most intuitive gestures for mobile devices

What does current UX research tell us about gestures on mobile devices? Which gestures are the simplest to execute and which are not? What makes a mobile gesture intuitive? For example: Do users ...
2
votes
3answers
883 views

Using radio buttons responsively

I am working on a project with form design - giving users a choice of 7 options. With prototyping (in Axure), I have found that users using mobile phones seem to have some difficulty selecting radio ...
2
votes
1answer
83 views

Any research about “few markets” that expect external links to be opened in new windows/tabs?

Google AdSense, an advertisement service, documents in "Opening the ads in a new window": Generally, it is our policy to not allow Google ads to open in a new window. However, in a few markets, ...
2
votes
2answers
275 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...
2
votes
1answer
266 views

Have there been any usability studies for finger signing on mobile apps

Ever tried to sign your credit card receipt on a tablet? It takes a bit of getting used to, but since so many coffee shops etc... now use those apps, users are 'getting used to it'. However, what ...
2
votes
4answers
42 views

On a marketplace website, what would be a good way to signal sellers that a certain item is in high demand?

On a marketplace website, I'd like to signal sellers that a certain item is in high demand, but is rarely offered. In your opinion, what would be the best way to notate that?
2
votes
2answers
558 views

Loading time on mobile apps - user's experience and expectations

Every mobile app that loads data from the internet (and others too) has some time when the app is, well, loading data, and the user has to wait for the operation to finish. My questions are: Is ...
2
votes
1answer
1k views

Research on impact of display ads on UX?

Is there any research on how the kind and amount of display advertisement affects UX and or usability of the site?
2
votes
1answer
93 views

How long should we test every option in an A/B test?

Currently we have an app with a number of features that fit well into a tab navigation bar below the action bar. Because of the vision of having more features in the future, business guys want to have ...
2
votes
1answer
184 views

Organizing Competitive Site Research

One type of research in UX is competitive analysis. The way I define this is visiting related web sites (competitors), visiting unrelated sites that are inspiring or solve a problem differently... and ...
2
votes
2answers
107 views

What features to scale when zooming?

Suppose I have a resizable graphic - users can zoom in and out. However, zooming does not scale the whole image the same way: some parts get zoomed in in a traditional way, but some may resize only in ...
2
votes
1answer
111 views

What are your favorite usability research mailing lists? [closed]

I'm a researcher at university and my focus is mainly on usability issues of certain software solutions, for example in the field of IT-security, user authentication, and privacy enhancing ...
2
votes
2answers
178 views

Any user research done to know whether to use “Your/My” or “<person's name>”

I'm not working in the field of UX, but something occurred to me the other day that I would like to ask. Let's say we are logged into a website, and at the top of the page, you have a dropdown for ...
2
votes
3answers
492 views

Drop-down menu navigated using hand gesture

I want to put hand gesture on a webpage. Usually, in webpages, there's navigation bar that is located at the top of webpage. Often nav-bar is in a form of multi-level menu, like drop down menu. And by ...
2
votes
2answers
234 views

Where does UX fit into captology, if at all?

I only recently came across the field of research known as captology, where the psychological principles of persuasion is combined with computer technology. Assuming that user experience design ...
2
votes
2answers
183 views

Cultural Probe applied to business environment

At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...