for questions that specifically ask about academic papers or other scientific research

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6
votes
2answers
805 views

Is there any research available about the speed of working with a mouse vs. working with a trackpad?

I ask this because of a friend who never hooks up a mouse to his laptop because he claims he can work just as fast with a trackpad as with a mouse. My personal experience is the other way around. I ...
8
votes
3answers
210 views

Where to get my own Customer Experience Improvement Program (CEIP)

Is there any (software) framework or company that offers "Customer Experience Improvement Program" (CEIP) like Microsoft uses it? I think this should enable software vendors to do thinks like that: ...
17
votes
1answer
357 views

Is there any in-depth data on tappability of touchscreen areas?

I'm looking for statistics or other objective evidence on the tappability of different areas of handset screens. When I say tappability, I'm referring to speed, accuracy, and general ergonomic fit for ...
3
votes
1answer
246 views

Are there any studies on which keyboard keys get pressed the most?

I am surprised about the trend to make arrow keys half-sized and crammed right next to each other in recent laptops: These are the same keys that stand completely isolated on the conventional ...
4
votes
3answers
678 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
7
votes
2answers
891 views

Where can I find research about UI Design Across Form-Factors/ Devices (e.g. TVs & entertainment systems)?

Has there been marketable research in new UI design ideas that could work across form-factors (from desktop down to smartphones on the one end and to widescreen HD TV for games on the other)? So that ...
6
votes
5answers
759 views

How reliable are heatmaps generated by cursor positions?

Heatmaps are one of the best tools we have to mesure the impact of a design, not just in UX terms but also in marketing/conversion terms. I've found that most of the free or less-expensive solutions ...
8
votes
3answers
370 views

What original sources have research on how long it takes a visitor to decide whether to stay on the site?

I've seen many statistics referenced along the lines of: Visitors decide where to stay on or leave a website within [7, 2, 11, 0.8 seconds] of seeing it. Typically the statistic is used when ...
6
votes
3answers
335 views

What errors should users never experience?

I have come up with this question for 2 reasons. Not all errors can be avoided. For example login information which might cause program to throw unhanded exception if login information is not ...
15
votes
6answers
801 views

UX impact of standard stock photos

It's pretty clear to me that standard stock images (examples 1 / examples 2) don't help to build a brand or identity. Are there any studies about the impact of stock images? Any other thoughts? In ...
5
votes
6answers
192 views

Should tabs changes in a web app be part of the browser history?

I've implemented a JavaScript plugin that tracks tab changes in through the browser history. Here's a brief overview of how it works: Once tab is clicked, the URL hashtag (the part that looks like ...
7
votes
6answers
679 views

How do approaches for UX differ between intranets and normal websites?

I have been asked to offer advice for the development of an intranet for a large international company. The client will be developing the intranet in Sharepoint and is keen to use a user-centric ...
38
votes
5answers
3k views

What research is there suggesting modal dialogs are disruptive?

It seems "Everyone" knows they're highly disruptive for many situations but often times clients don't. Particularly in desktop applications this form of dialog is often misused, often disrupting a ...
2
votes
4answers
199 views

Ideas and/or research results on the best way to present a lengthy list of chapters

I'm looking for the best way to present a list of chapters on an iPhone. My first stab was to create a vertically scrolling table with a row for each chapter. For example, when showing the chapters of ...
3
votes
3answers
130 views

Are user able to accurately identify their persona? Or should the be able to?

We are currently developing Personas for our website and as part of the validation process we wanted to see if usability participants would be able to identify which persona segment they most closely ...
8
votes
1answer
262 views

How should multiple services be integrated for one user?

The proposed Netflix Split into two separate companies with two separate websites got me thinking about how to distribute a service when multiple functional or legal entities are involved. In ...
27
votes
10answers
2k views

Traffic lights: “yellow” is progress, not state

When thinking about how (real-world) traffic lights work, I wonder if there is a more intuitive way to display the yellow light. The meaning of Green and Red are states: Green: Ok, you can go! Red: ...
4
votes
5answers
189 views

Do you design/develop a site primarily for the laptop/desktop and think about mobile later?

Do you design/develop a site primarily for the laptop/desktop and think about mobile later, or do you design your website to be mobile and unmobile friendly, therefore cutting design/dev time in half? ...
-1
votes
1answer
180 views

Where can I find information about the effects of GUIs

I need resources for information on the effects of the creation of GUIs for PCs. When I started looking up information on GUIs, but I mostly found the computers that first started using GUIs, the ...
1
vote
3answers
71 views

Is there any research on when we should provide search for website (Desktop and Mobile) and when not?

Is there any research on when we should provide search for website and when not? As I know. If pages are few then search don't require, but I'm not sure how many pages should consider as few. and ...
2
votes
2answers
115 views

Identifying a fair and representative set of users for interviews and persona development

How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on? I want to make sure that the people we ...
6
votes
3answers
379 views

What's wrong with C-style syntax from a usability perspective?

Precursor: this a question about ux, not technical implementation. Context. I'm looking at designing a small language with a textual syntax. It will be used by Business Analysts to define system ...
2
votes
2answers
104 views

Express mode in lift

In some lifts, if we press and hold the close door button, it acts like pass button and doesn't opens the doors in intermediate floors if some one gives lift request from intermediate floors. Does it ...
0
votes
2answers
234 views

What is the user centric business development model?

I've been asked to describe a user centric business development model to a lay person. I say it is: Research user behaviours > model users and workflows > define requirements and business needs > ...
4
votes
2answers
662 views

Use of 'she' in scientific literature

While reading through plenty of scientific papers for my thesis relating to Human Computer Interaction (HCI), I am under the impression almost everybody refers to users/subjects/persons/... as 'she'. ...
9
votes
1answer
389 views

Is there any research on whether users understand ellipses (…)?

This GUI design pattern goes right back to the Apple Lisa in the early 80s: Is there any research covering: Whether people actually notice the three dots (...) at the end of a menu item or ...
12
votes
3answers
550 views

Is Serious Games the same concept as Gamification?

When looking at this question, I was asking myself: Where are conceptual differences? Except that Gamification is a Game added to a serious topic, while a serious game approaches it from the opposite ...
3
votes
8answers
554 views

What motivates people to keep on sharing ideas, develop new concepts and innovate on online innovation communities? [closed]

I'm very interested in crowd-sourcing and online innovation communities. Currently, I'm conducting research on what motivates users to continue sharing ideas, developing concepts, funding projects and ...
10
votes
3answers
312 views

How to minimise the biasing influence of stakeholders

I'm working on a large project where I am a UX consultant. The company I am contracted with also consult a domain expert (DE) but she is not UX. More than a few times now I have noticed her insisting ...
8
votes
3answers
275 views

Should we call our achievement system something else?

The company I work for has two public sites; one is just our main WWW site and the other is a site dedicated to our members. I'm a developer there and I'm working on an achievement system for our ...
5
votes
2answers
628 views

Ratio of search vs. browse on consumer web sites

Where can one find referenceable stats or industry research which highlights the percentage of users who search vs. browse on consumer web sites. Are there any known studies in this area?
10
votes
3answers
5k views

Mental model vs Conceptual model — what's the difference?

I'm reading Apple's Human Interface Guidelines about Mental models and I can't understand what is the difference between Mental and Conceptual models. I prefer a short answer if possible :)
6
votes
3answers
374 views

How exactly does good usability cut development time?

I've been reading Return on Investment for Usable UserInterface Design: Examples and Statistics; it quotes: "...usability techniques helped cut development time by 33-50%” (Bosert, 1991) ...
6
votes
10answers
514 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
3answers
2k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
14
votes
5answers
792 views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...
2
votes
1answer
95 views

What are your favorite usability research mailing lists? [closed]

I'm a researcher at university and my focus is mainly on usability issues of certain software solutions, for example in the field of IT-security, user authentication, and privacy enhancing ...
17
votes
8answers
5k views

Should we provide “back” button for mobile website?

In mobile website for all smartphones (iPhone, Android, Blackberry, Windows phone 7), should I provide a "Back" button inside the webpage even when the browser has functionality to go to back? ...
7
votes
1answer
186 views

Quoting time and effort for UX research

Edit : I've added a little more detail to the main question here. There are many techniques and practices at our disposal to gain an understanding of the target audiences motivations and needs when ...
4
votes
2answers
710 views

Best practices for applying user achievements to business applications

I've read over a few papers projects and related to the use of video game style achievements being put into regular applications as a means to encourage users to explore the tools and create a desire ...
61
votes
9answers
3k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
4
votes
5answers
199 views

Citation for the proposition “flashing boxes on the screen are annoying”

It seems self-evident that one should not put a large box on the screen and then change its dominant color frequently (i.e. make it flash) because it's very hard to ignore and will irritate people, ...
7
votes
5answers
401 views

Any value to gathering qualitative data from card sorts?

One of the best tools I've found for card sort experiments seems to be websort, mainly because you can just send out a link for participants to go through the exercise at their own convenience. ...
2
votes
3answers
601 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
65
votes
7answers
8k views

To use or not to use “Zebra Stripes”, or Alternating Row Colors for Tables

Is there any research out there showing whether or not alternating the row colors for a table increases/impedes the time it takes to parse information? An example can be found at the following ...
11
votes
7answers
1k views

Academic Papers about UI [closed]

Are there any academic papers (thesis, dissertations, etc.) that discusses topics about User Interfaces? Best if you post links. I am just curious if such topics are accepted for research...
5
votes
3answers
438 views

How to visualize a calendar with a vast amount of recurring events?

Many of the events are recurring daily or weekly but are only interesting to the user once.
7
votes
3answers
476 views

Gender considerations in web usage

Are there particular gender differences in web usage/preferences? I'm about to start designing an information-based site with a predominantly female audience. I was wondering what research already ...
4
votes
3answers
422 views

How to collect and then extract user's behavior patterns

I have some SDI windows forms application. This application has main form, a huge of module forms. At the same time I can view one module form and many it's sub modal forms. So, every module form is ...
9
votes
5answers
439 views

Usability testing for open-source projects?

I'm working (slowly) on an open-source project, and I was hoping to do some usability testing once it's a bit further along. Also, hopefully the GIMP devs will notice this question ;-). I'm not sure ...