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3
votes
3answers
106 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
17
votes
6answers
1k views

UX impact of standard stock photos

It's pretty clear to me that standard stock images (examples 1 / examples 2) don't help to build a brand or identity. Are there any studies about the impact of stock images? Any other thoughts? In ...
3
votes
2answers
297 views

Getting Started with UX Research [closed]

I would like to study photographers' digital workflows. What are some good tools and methods for collecting digital workflow data?
6
votes
2answers
6k views

Best way to organize data gathered during research?

What is the best and most scientific way to organize all the qualtative data gathered during research? I think this is important because with easy to understand research and data, it will be difficult ...
9
votes
5answers
586 views

Is autotabbing in forms helpful or harmful?

I work in an environment that makes heavy use of mainframe systems. These systems are costly to maintain, so a decision was made years ago to replace the mainframe with web based systems. As more ...
1
vote
1answer
137 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
3
votes
1answer
145 views

Research regarding Cyclomatic Complexity

Does anyone know of any research papers or applied forms of Cyclomatic Complexity in UX research? Especially in terms of the resulting complexity score being used as a metric for KPI input on UX ...
1
vote
2answers
113 views

Application startup time [duplicate]

Is there some science going on that tells us lousy developers what users expect from an enterprise desktop-application in terms of application startup time? My application uses a splashscreen that ...
75
votes
7answers
11k views

To use or not to use “Zebra Stripes”, or Alternating Row Colors for Tables

Is there any research out there showing whether or not alternating the row colors for a table increases/impedes the time it takes to parse information? An example can be found at the following ...
4
votes
2answers
396 views

Can SUS scores be used for comparison between different systems?

The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
3
votes
3answers
328 views

Should Focus Group interviews include people of different stakeholder categories?

I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group. This got me ...
6
votes
2answers
668 views

Common screen resolution? (In a business environment)

Inspired by "Common screen resolution?" and a debate at work where I defended the teachings of this site... In the debate we argued about how the business environment differ from home environment in ...
2
votes
4answers
216 views

Ideas and/or research results on the best way to present a lengthy list of chapters

I'm looking for the best way to present a list of chapters on an iPhone. My first stab was to create a vertically scrolling table with a row for each chapter. For example, when showing the chapters of ...
2
votes
2answers
152 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
3
votes
2answers
125 views

studies on passcode/keypad versus password/keyboard?

When designing a tablet-based app that needs it's own extra security, there seems to be a couple of common choices: add a password screen with a keyboard, or use a passcode screen that has a keypad. ...
2
votes
2answers
183 views

Cultural Probe applied to business environment

At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...
6
votes
6answers
233 views

Should tabs changes in a web app be part of the browser history?

I've implemented a JavaScript plugin that tracks tab changes in through the browser history. Here's a brief overview of how it works: Once tab is clicked, the URL hashtag (the part that looks like ...
8
votes
2answers
927 views

What is the purpose behind mouse acceleration?

Windows XP enables it by default, I don't know about vista or 7, in Mac OS X you have to buy a shareware to remove both mouse acceleration AND accelerated scrolling. Why are those things always ...
27
votes
10answers
3k views

Traffic lights: “yellow” is progress, not state

When thinking about how (real-world) traffic lights work, I wonder if there is a more intuitive way to display the yellow light. The meaning of Green and Red are states: Green: Ok, you can go! Red: ...
16
votes
5answers
1k views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...
6
votes
3answers
482 views

What's wrong with C-style syntax from a usability perspective?

Precursor: this a question about ux, not technical implementation. Context. I'm looking at designing a small language with a textual syntax. It will be used by Business Analysts to define system ...
4
votes
2answers
702 views

Research on the effectiveness of subtle animation to draw attention?

Is there any research reporting on the effectiveness of subtle animations (sliding, fading in/out, etc) as a means to draw attention to the key part of a website? A partner company is critiquing a ...
0
votes
3answers
299 views

How to communicate use cases to stakeholders

I'm working on a dedicated CMS system for my client. I have already prepared some use cases and wondering how to communicate it to client's salesmen. I need their feedback but I am afraid they won't ...
4
votes
6answers
338 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
8
votes
5answers
9k views

What are some good questions to pose to stakeholders before redesign?

I've just started work with a big travel company that is working on redoing their 'self service' page. What would be some intelligent questions to ask the stake holders? How do I understand what ...
1
vote
2answers
133 views

How useful is carrying out a heuristic evaluation in this circumstance?

Working on a website redesign. We have documentation from workshops that give us insight into the pain points of the existing site from the clients and their business requirements. How useful would ...
6
votes
2answers
166 views

Standards, guidelines or usability research for touch laptops?

From what I've read about CES it seems like a big upcoming trend in hardware is touch enabled laptops. And of course Microsoft's Surface device is sort of a touch enabled laptop. This is a whole new ...
3
votes
1answer
102 views

What training opportunities are there in the UK for UX research? [closed]

I'm looking for a short (2 days maybe) training course in the UK (preferably London or South East) on how to conduct great depth interviews for UX type research. What courses are there out there that ...
11
votes
7answers
2k views

Academic Papers about UI [closed]

Are there any academic papers (thesis, dissertations, etc.) that discusses topics about User Interfaces? Best if you post links. I am just curious if such topics are accepted for research...
2
votes
3answers
760 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
2
votes
2answers
121 views

Identifying a fair and representative set of users for interviews and persona development

How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on? I want to make sure that the people we ...
1
vote
1answer
66 views

How to Show Object Multiplicity

I am creating a visual programming language. In this language objects are represented as rectangles, like this: I thought that the best way to represent that an object is actually a collection of ...
2
votes
2answers
76 views

Research on more effective search systems based on Human–computer information retrieval?

Within the field of User Experience, a lot of interdisciplinary boundaries intersect and co-exist finding new knowledge from different views. One part where results have yet to come (?) is the field ...
12
votes
6answers
703 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
10
votes
1answer
642 views

Studies showing the impact of response time variability on user experience

Have there been any studies, or results, focusing on the impact of variability in latency of response times on the overall user experience? I'm aware of the research on the "generally accepted" ...
3
votes
8answers
760 views

What motivates people to keep on sharing ideas, develop new concepts and innovate on online innovation communities? [closed]

I'm very interested in crowd-sourcing and online innovation communities. Currently, I'm conducting research on what motivates users to continue sharing ideas, developing concepts, funding projects and ...
2
votes
1answer
133 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
17
votes
1answer
401 views

Is there any in-depth data on tappability of touchscreen areas?

I'm looking for statistics or other objective evidence on the tappability of different areas of handset screens. When I say tappability, I'm referring to speed, accuracy, and general ergonomic fit for ...
-6
votes
1answer
170 views

Ethnography and Qualitative Research Staying Relevant [closed]

How must ethnography be re-calibrated for a moment driven by the study of complex phenomena like globalization or mass mediation, things ethnography was decidedly not concocted to study?
14
votes
3answers
336 views

Guidelines for browser page overlap?

When you press Page Down in a browser, there's usually a small number of lines from the bottom of the current windowful displayed at the top of the next windowful. The amount of this overlap is ...
14
votes
2answers
1k views

Any data available on using Skeuomorphic Design in apps?

I've recently come across an article about Skeuomorphism that peaked my curiosity. Skeuomorphism: ..."an element of design or structure that serves little or no purpose in the artifact fashioned ...
5
votes
5answers
662 views

Color in Scientific Visualization

I am interested in any academic research or guidelines that suggests the most effective use of color in scientific visualisations. Particularly I am interested in the merits of black on white or white ...
4
votes
3answers
383 views

Is there research that shows that users don't like typing on virtual keyboards?

A widespread assumption among UX professionals says that users are not keen to use the virtual keyboard. Guidelines for mobile UX recommend to minimise text entry, suggest that typing holds back the ...
3
votes
3answers
1k views

CVV “What is this?” help dialog - still necessary?

Many online shopping carts have a "What is this?" help dialog attached to a CVV input field. Here is an example from Paypal: My assumption is that more people are familiar with online shopping, ...
4
votes
2answers
141 views

Research on continuously animating list panel content

I am trying to find evidence for or against automatically scrolling (animating) panel content. Please open this Axure prototype to see exactly what I am talking about. http://share.axure.com/5287A1 ...
5
votes
1answer
156 views

Where can I find statistics on the use of mobile app features?

I am looking for academic research that investigates how frequently Set as wallpaper and Delete functions are used in image viewer applications on mobile devices (to defend their inclusion in a list ...
15
votes
5answers
6k views

Usability research on sticky headers?

Sticky (or fixed) headers are not so uncommon nowadays, and for a large website that relies heavily on catalog and search functionality it may be a good choice to aid the user. As I am currently ...
5
votes
3answers
249 views

How to gather and weight stakeholder ideas

When you interview stakeholders in order to gather business requirements – do you also document content ideas such as product benefits or ideas for sections on the web site? Do you put them in the ...
5
votes
3answers
535 views

Based on what usability research did Microsoft omit the save button on OneNote Web App?

I've started to use the OneNote Web App, and I think Microsoft have made a very good job developing it. I use it on the computer and on the phone with ease. I use the keyboard shortcut ctrl + S to ...
6
votes
2answers
293 views

User Experience Research on Users Total Digital Environment?

When we do User Experience Research we test a single application or even a single feature of an application. But there are no users who only uses one application. Users today are using several ...