for questions that specifically ask about academic papers or other scientific research

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7
votes
1answer
186 views

Quoting time and effort for UX research

Edit : I've added a little more detail to the main question here. There are many techniques and practices at our disposal to gain an understanding of the target audiences motivations and needs when ...
6
votes
10answers
511 views

Isn't all user testing essentially a way of gathering how people think things should work?

When user testing is performed, users are often presented with a serious of variations of a product and observed to see where they excelled and where they had trouble. People will often click in areas ...
6
votes
3answers
389 views

Tips for ethnography

I'm doing my first ethnographic study next week and I was wondering if anyone had any tips, specifically for studying how people use things in their homes. Are there any common pitfalls? Any good ...
6
votes
5answers
712 views

How reliable are heatmaps generated by cursor positions?

Heatmaps are one of the best tools we have to mesure the impact of a design, not just in UX terms but also in marketing/conversion terms. I've found that most of the free or less-expensive solutions ...
6
votes
3answers
335 views

What errors should users never experience?

I have come up with this question for 2 reasons. Not all errors can be avoided. For example login information which might cause program to throw unhanded exception if login information is not ...
6
votes
5answers
1k views

Is pop up always bad?

I am involved in a redesign project (web app) where existing system throws quite frequent, random pop ups. These pop ups are used to gather information and also to display information and ...
6
votes
3answers
2k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
6
votes
3answers
303 views

Are there any studies of users getting jaded of dialog requests?

There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
6
votes
2answers
538 views

What is the purpose behind mouse acceleration?

Windows XP enables it by default, I don't know about vista or 7, in Mac OS X you have to buy a shareware to remove both mouse acceleration AND accelerated scrolling. Why are those things always ...
6
votes
3answers
372 views

How exactly does good usability cut development time?

I've been reading Return on Investment for Usable UserInterface Design: Examples and Statistics; it quotes: "...usability techniques helped cut development time by 33-50%” (Bosert, 1991) ...
6
votes
3answers
375 views

What's wrong with C-style syntax from a usability perspective?

Precursor: this a question about ux, not technical implementation. Context. I'm looking at designing a small language with a textual syntax. It will be used by Business Analysts to define system ...
6
votes
2answers
529 views

Common screen resolution? (In a business environment)

Inspired by "Common screen resolution?" and a debate at work where I defended the teachings of this site... In the debate we argued about how the business environment differ from home environment in ...
6
votes
2answers
267 views

User Experience Research on Users Total Digital Environment?

When we do User Experience Research we test a single application or even a single feature of an application. But there are no users who only uses one application. Users today are using several ...
6
votes
2answers
902 views

Conducting a competitive analysis

What are the questions you need to ask or the methods you perform when you're doing a competitive web site analysis from a UX perspective? How do you gather the facts? When in the project process do ...
6
votes
1answer
255 views

How can I convey the results of UX research to stakeholders?

How can I go about getting stakeholders to understand and "buy into" the results derived from UX research? For example, I ran across this great UX research plan by a Google UX researcher today.
6
votes
2answers
2k views

Best way to organize data gathered during research?

What is the best and most scientific way to organize all the qualtative data gathered during research? I think this is important because with easy to understand research and data, it will be difficult ...
6
votes
1answer
245 views

UX of background advertising (or other options)

My company's users use a website that features advertising from specific sponsors. The ads are all directly related to the content of the page and the situation in which the user is viewing the page ...
6
votes
2answers
783 views

Is there any research available about the speed of working with a mouse vs. working with a trackpad?

I ask this because of a friend who never hooks up a mouse to his laptop because he claims he can work just as fast with a trackpad as with a mouse. My personal experience is the other way around. I ...
6
votes
2answers
152 views

Standards, guidelines or usability research for touch laptops?

From what I've read about CES it seems like a big upcoming trend in hardware is touch enabled laptops. And of course Microsoft's Surface device is sort of a touch enabled laptop. This is a whole new ...
5
votes
3answers
452 views

Based on what usability research did Microsoft omit the save button on OneNote Web App?

I've started to use the OneNote Web App, and I think Microsoft have made a very good job developing it. I use it on the computer and on the phone with ease. I use the keyboard shortcut ctrl + S to ...
5
votes
6answers
191 views

Should tabs changes in a web app be part of the browser history?

I've implemented a JavaScript plugin that tracks tab changes in through the browser history. Here's a brief overview of how it works: Once tab is clicked, the URL hashtag (the part that looks like ...
5
votes
3answers
1k views

How to get stakeholder buy-in for proposed UX research initiatives?

Undertaking usability studies often requires selling them first. What methods have you found effective for getting your plans approved? One example: I've used short project overview plans in the ...
5
votes
2answers
619 views

Ratio of search vs. browse on consumer web sites

Where can one find referenceable stats or industry research which highlights the percentage of users who search vs. browse on consumer web sites. Are there any known studies in this area?
5
votes
5answers
502 views

Color in Scientific Visualization

I am interested in any academic research or guidelines that suggests the most effective use of color in scientific visualisations. Particularly I am interested in the merits of black on white or white ...
5
votes
3answers
436 views

How to visualize a calendar with a vast amount of recurring events?

Many of the events are recurring daily or weekly but are only interesting to the user once.
5
votes
2answers
307 views

Where can I find research on readability of web sites?

I am looking specifically for text alignment (e.g. left vs. full justification) and what size/width text sections ideally have.
5
votes
3answers
209 views

How to gather and weight stakeholder ideas

When you interview stakeholders in order to gather business requirements – do you also document content ideas such as product benefits or ideas for sections on the web site? Do you put them in the ...
5
votes
3answers
2k views

Is there any research or data on horizontal vs. vertical navigational menus?

I've seen many sites using both horizontal (top) navigation, vertical (left) navigation, and both across web sites for a long time. My understanding is that they're both conventions, but I would ...
5
votes
2answers
287 views

Best practice: title, given name, surname form fields in one row?

Is there any conclusive research about having multiple form fields in one row in specific cases? Research about filling in speed (or preferably on conversion rate). I am specifically thinking of the ...
5
votes
1answer
142 views

Where can I find statistics on the use of mobile app features?

I am looking for academic research that investigates how frequently Set as wallpaper and Delete functions are used in image viewer applications on mobile devices (to defend their inclusion in a list ...
5
votes
1answer
167 views

Should you make your design personas public?

I have used personas a lot in the design of various products, including IBM Sametime and Lotus Notes. I publicly blogged the draft personas and asked for feedback from the users themselves. The users ...
4
votes
5answers
198 views

Citation for the proposition “flashing boxes on the screen are annoying”

It seems self-evident that one should not put a large box on the screen and then change its dominant color frequently (i.e. make it flash) because it's very hard to ignore and will irritate people, ...
4
votes
6answers
226 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
4
votes
2answers
649 views

Use of 'she' in scientific literature

While reading through plenty of scientific papers for my thesis relating to Human Computer Interaction (HCI), I am under the impression almost everybody refers to users/subjects/persons/... as 'she'. ...
4
votes
1answer
403 views

What are the design guidelines to make interfaces friendly to dyslexics?

I've come across this question on Quora where it's likely to be forgotten. Unlike other disabilities that are often considered in design, dyslexia has many forms. As a result, the guidelines can't be ...
4
votes
2answers
256 views

Can SUS scores be used for comparison between different systems?

The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
4
votes
3answers
674 views

Are there any advantages to matte interfaces over glossy interfaces (or vice versa)?

I'm curious about the usability of such interfaces for complex tasks, repetitive tasks. Are there any studies that focus on this comparison? Note: My question is not just about phone interfaces but ...
4
votes
2answers
700 views

Best practices for applying user achievements to business applications

I've read over a few papers projects and related to the use of video game style achievements being put into regular applications as a means to encourage users to explore the tools and create a desire ...
4
votes
3answers
278 views

Is there research that shows that users don't like typing on virtual keyboards?

A widespread assumption among UX professionals says that users are not keen to use the virtual keyboard. Guidelines for mobile UX recommend to minimise text entry, suggest that typing holds back the ...
4
votes
2answers
98 views

Research on continuously animating list panel content

I am trying to find evidence for or against automatically scrolling (animating) panel content. Please open this Axure prototype to see exactly what I am talking about. http://share.axure.com/5287A1 ...
4
votes
3answers
421 views

How to collect and then extract user's behavior patterns

I have some SDI windows forms application. This application has main form, a huge of module forms. At the same time I can view one module form and many it's sub modal forms. So, every module form is ...
4
votes
1answer
123 views

User acceptance of suggestions from decision-support system

I am looking for research into user acceptance of suggestions that they might receive from a decision support engine (spam filter, for example). Are users more inclined to take the suggestion if it ...
4
votes
5answers
188 views

Do you design/develop a site primarily for the laptop/desktop and think about mobile later?

Do you design/develop a site primarily for the laptop/desktop and think about mobile later, or do you design your website to be mobile and unmobile friendly, therefore cutting design/dev time in half? ...
3
votes
3answers
662 views

CVV “What is this?” help dialog - still necessary?

Many online shopping carts have a "What is this?" help dialog attached to a CVV input field. Here is an example from Paypal: My assumption is that more people are familiar with online shopping, ...
3
votes
8answers
541 views

What motivates people to keep on sharing ideas, develop new concepts and innovate on online innovation communities? [closed]

I'm very interested in crowd-sourcing and online innovation communities. Currently, I'm conducting research on what motivates users to continue sharing ideas, developing concepts, funding projects and ...
3
votes
2answers
93 views

studies on passcode/keypad versus password/keyboard?

When designing a tablet-based app that needs it's own extra security, there seems to be a couple of common choices: add a password screen with a keyboard, or use a passcode screen that has a keypad. ...
3
votes
3answers
260 views

Should Focus Group interviews include people of different stakeholder categories?

I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group. This got me ...
3
votes
3answers
130 views

Are user able to accurately identify their persona? Or should the be able to?

We are currently developing Personas for our website and as part of the validation process we wanted to see if usability participants would be able to identify which persona segment they most closely ...
3
votes
2answers
170 views

Getting Started with UX Research [closed]

I would like to study photographers' digital workflows. What are some good tools and methods for collecting digital workflow data?
3
votes
2answers
274 views

Phrasing of diary study prompts to get more user insight

I am in the process of designing a diary study to investigate the interaction between a current software application and its users. I am seeking open-ended data and insights from users that I might ...