for questions that specifically ask about academic papers or other scientific research

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3
votes
2answers
419 views

Research on the effectiveness of subtle animation to draw attention?

Is there any research reporting on the effectiveness of subtle animations (sliding, fading in/out, etc) as a means to draw attention to the key part of a website? A partner company is critiquing a ...
2
votes
2answers
167 views

Cultural Probe applied to business environment

At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...
4
votes
6answers
238 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
0
votes
3answers
246 views

How to communicate use cases to stakeholders

I'm working on a dedicated CMS system for my client. I have already prepared some use cases and wondering how to communicate it to client's salesmen. I need their feedback but I am afraid they won't ...
8
votes
5answers
4k views

What are some good questions to pose to stakeholders before redesign?

I've just started work with a big travel company that is working on redoing their 'self service' page. What would be some intelligent questions to ask the stake holders? How do I understand what ...
1
vote
2answers
117 views

How useful is carrying out a heuristic evaluation in this circumstance?

Working on a website redesign. We have documentation from workshops that give us insight into the pain points of the existing site from the clients and their business requirements. How useful would ...
2
votes
2answers
124 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
6
votes
2answers
154 views

Standards, guidelines or usability research for touch laptops?

From what I've read about CES it seems like a big upcoming trend in hardware is touch enabled laptops. And of course Microsoft's Surface device is sort of a touch enabled laptop. This is a whole new ...
2
votes
2answers
73 views

Research on more effective search systems based on Human–computer information retrieval?

Within the field of User Experience, a lot of interdisciplinary boundaries intersect and co-exist finding new knowledge from different views. One part where results have yet to come (?) is the field ...
9
votes
1answer
494 views

Studies showing the impact of response time variability on user experience

Have there been any studies, or results, focusing on the impact of variability in latency of response times on the overall user experience? I'm aware of the research on the "generally accepted" ...
23
votes
5answers
3k views

Are there any recent studies of the “Keyboard vs Mouse”-issue?

Back in the late 80's, Apple Human Interface concluded that the mouse is faster than the keyboard, objectively. But also that every test person subjectively thought that the keyboard was faster. ...
2
votes
1answer
100 views

Best practices or resources about online assessment

I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
12
votes
6answers
631 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
-5
votes
1answer
147 views

Ethnography and Qualitative Research Staying Relevant [closed]

How must ethnography be re-calibrated for a moment driven by the study of complex phenomena like globalization or mass mediation, things ethnography was decidedly not concocted to study?
6
votes
2answers
554 views

Common screen resolution? (In a business environment)

Inspired by "Common screen resolution?" and a debate at work where I defended the teachings of this site... In the debate we argued about how the business environment differ from home environment in ...
4
votes
2answers
279 views

Can SUS scores be used for comparison between different systems?

The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
3
votes
3answers
286 views

Should Focus Group interviews include people of different stakeholder categories?

I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group. This got me ...
4
votes
3answers
295 views

Is there research that shows that users don't like typing on virtual keyboards?

A widespread assumption among UX professionals says that users are not keen to use the virtual keyboard. Guidelines for mobile UX recommend to minimise text entry, suggest that typing holds back the ...
14
votes
3answers
316 views

Guidelines for browser page overlap?

When you press Page Down in a browser, there's usually a small number of lines from the bottom of the current windowful displayed at the top of the next windowful. The amount of this overlap is ...
3
votes
3answers
743 views

CVV “What is this?” help dialog - still necessary?

Many online shopping carts have a "What is this?" help dialog attached to a CVV input field. Here is an example from Paypal: My assumption is that more people are familiar with online shopping, ...
4
votes
2answers
104 views

Research on continuously animating list panel content

I am trying to find evidence for or against automatically scrolling (animating) panel content. Please open this Axure prototype to see exactly what I am talking about. http://share.axure.com/5287A1 ...
1
vote
1answer
58 views

How to Show Object Multiplicity

I am creating a visual programming language. In this language objects are represented as rectangles, like this: I thought that the best way to represent that an object is actually a collection of ...
3
votes
1answer
94 views

What training opportunities are there in the UK for UX research? [closed]

I'm looking for a short (2 days maybe) training course in the UK (preferably London or South East) on how to conduct great depth interviews for UX type research. What courses are there out there that ...
5
votes
3answers
213 views

How to gather and weight stakeholder ideas

When you interview stakeholders in order to gather business requirements – do you also document content ideas such as product benefits or ideas for sections on the web site? Do you put them in the ...
5
votes
1answer
145 views

Where can I find statistics on the use of mobile app features?

I am looking for academic research that investigates how frequently Set as wallpaper and Delete functions are used in image viewer applications on mobile devices (to defend their inclusion in a list ...
1
vote
1answer
631 views

What are the best practices for designing quote request forms in the insurance industry? [closed]

Can any of you suggest studies, usability test results and patterns for best insurance quote forms? How is this different from ecommerce checkouts or does much of the research around this also apply? ...
6
votes
2answers
276 views

User Experience Research on Users Total Digital Environment?

When we do User Experience Research we test a single application or even a single feature of an application. But there are no users who only uses one application. Users today are using several ...
7
votes
3answers
363 views

Are there any studies of users getting jaded of dialog requests?

There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
6
votes
2answers
676 views

What is the purpose behind mouse acceleration?

Windows XP enables it by default, I don't know about vista or 7, in Mac OS X you have to buy a shareware to remove both mouse acceleration AND accelerated scrolling. Why are those things always ...
0
votes
1answer
189 views

What scholarly UX publications do you know of? [closed]

There's a difference between anecdote/experience-derived UX ideas and UX ideas based on scientific studies. Anyone know where I can get more of the latter? I'm aware of "Ergonomics in Design: The ...
2
votes
2answers
217 views

Managing a list of tasks for students

I'm working on a project that involves assignment management for students. The basic functionality is that once the student completes an assignment, they check it off of the list. I'm wondering how to ...
-2
votes
1answer
479 views

Nielsen's Model of Usability vs Eason's Model of Usability: Which is more relevant and the most widely used? [closed]

I'm working for my final project. In the analysis, i have to choose one model to be used as a reference implementation. So, which is more relevant to be implemented, Nielsen's Model of Usability or ...
20
votes
7answers
2k views

Has Fitts' Law been adapted to Touch screens?

The question Is there any difference in element minimal sizes on 10 and 24 inch touch screens? made me wonder; has Fitts' Law been successfully converted to Touch related events? There's 3D movement ...
6
votes
1answer
254 views

UX of background advertising (or other options)

My company's users use a website that features advertising from specific sponsors. The ads are all directly related to the content of the page and the situation in which the user is viewing the page ...
14
votes
2answers
973 views

Any data available on using Skeuomorphic Design in apps?

I've recently come across an article about Skeuomorphism that peaked my curiosity. Skeuomorphism: ..."an element of design or structure that serves little or no purpose in the artifact fashioned ...
13
votes
2answers
2k views

What research methods can I use to create personas?

My experience with personas has been from creating personas with data that already exists usually provided by the marketing team based on their research. How do you go about conducting research to ...
15
votes
5answers
3k views

Usability research on sticky headers?

Sticky (or fixed) headers are not so uncommon nowadays, and for a large website that relies heavily on catalog and search functionality it may be a good choice to aid the user. As I am currently ...
19
votes
4answers
2k views

Is viewport size a useful design constraint, and how are viewport sizes distributed?

I'm trying to support or falsify the hypothesis that desktop browser viewport size is distributed multimodally (that is, with "peaks" in the distribution that might make for useful website design ...
5
votes
3answers
2k views

Is there any research or data on horizontal vs. vertical navigational menus?

I've seen many sites using both horizontal (top) navigation, vertical (left) navigation, and both across web sites for a long time. My understanding is that they're both conventions, but I would ...
5
votes
5answers
530 views

Color in Scientific Visualization

I am interested in any academic research or guidelines that suggests the most effective use of color in scientific visualisations. Particularly I am interested in the merits of black on white or white ...
20
votes
6answers
2k views

Do people use `jump to top of page` links?

I'm talking about links or buttons at the bottom of the page or screen simply linking to the top of the website. Is there any data on that? Are they used more frequently on long pages? What about ...
2
votes
1answer
158 views

Organizing Competitive Site Research

One type of research in UX is competitive analysis. The way I define this is visiting related web sites (competitors), visiting unrelated sites that are inspiring or solve a problem differently... and ...
2
votes
3answers
228 views

Are there any recent studies about tablet users behaviours and trends? [closed]

I am looking at studies about iPad and Android tablet behaviours and habits. Are there any difference between iPad and Android tablet users?
14
votes
7answers
4k views

Opening website external links in new window — published usability tests

In usability discussions about opening website external links in new windows, with regard to the argument of "keeping users on the site" there are occasionally references to usability studies which ...
13
votes
2answers
617 views

Have usability studies been conducted on the use of alphanumeric characters as labels for controller buttons?

Controller Question Over the years there have been a wide variety of home consoles each with their own (mostly) unique controller designs1. One thing that most consoles have in common is their use of ...
5
votes
1answer
170 views

Should you make your design personas public?

I have used personas a lot in the design of various products, including IBM Sametime and Lotus Notes. I publicly blogged the draft personas and asked for feedback from the users themselves. The users ...
25
votes
5answers
862 views

Do we have a taxonomy of UX requirements for software products?

I am a researcher on UX. My research aim is to help software engineering practitioners in early stages, i.e. requirements engineering, to deal with UX requirements even if their knowledge on UX and ID ...
1
vote
1answer
151 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
5
votes
3answers
465 views

Based on what usability research did Microsoft omit the save button on OneNote Web App?

I've started to use the OneNote Web App, and I think Microsoft have made a very good job developing it. I use it on the computer and on the phone with ease. I use the keyboard shortcut ctrl + S to ...
4
votes
1answer
427 views

What are the design guidelines to make interfaces friendly to dyslexics?

I've come across this question on Quora where it's likely to be forgotten. Unlike other disabilities that are often considered in design, dyslexia has many forms. As a result, the guidelines can't be ...