for questions that specifically ask about academic papers or other scientific research

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18
votes
6answers
2k views

Has Fitts' Law been adapted to Touch screens?

The question Is there any difference in element minimal sizes on 10 and 24 inch touch screens? made me wonder; has Fitts' Law been successfully converted to Touch related events? There's 3D movement ...
7
votes
3answers
325 views

What original sources have research on how long it takes a visitor to decide whether to stay on the site?

I've seen many statistics referenced along the lines of: Visitors decide where to stay on or leave a website within [7, 2, 11, 0.8 seconds] of seeing it. Typically the statistic is used when ...
0
votes
1answer
28 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
0
votes
1answer
44 views

Competitive usability evaluations: What if I've already done the work?

As a freelance UX designer/consultant with a particular primary industry, I'm thinking of offering a service for usability evaluations of a prospect's site and their competitor's site. Has anyone ...
0
votes
1answer
98 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
1
vote
2answers
165 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
0
votes
2answers
67 views

Is there any academical research that pertains to CTA importance and efficiency?

I want to find some very respectable research that unveils the importance and efficiency of calls to action.
8
votes
1answer
455 views

Is there any research with respect to how font-weight affects readability?

Is there any research with respect to how font-weight affects readability? Obviously, there is some relation there, but I'm struggling to make a decision based on any facts. I created a jsFiddle ...
19
votes
2answers
515 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
1
vote
1answer
122 views

Research on impact of display ads on UX?

Is there any research on how the kind and amount of display advertisement affects UX and or usability of the site?
2
votes
3answers
185 views

Responsive website or not given this statistics?

Background I am about to redevelop a health-related website which has the following user statistics: 80% users from hospitals and counties (90% of these use IE8 on Desktop PCs) 20% public users such ...
3
votes
1answer
114 views

User acceptance of suggestions from decision-support system

I am looking for research into user acceptance of suggestions that they might receive from a decision support engine (spam filter, for example). Are users more inclined to take the suggestion if it ...
0
votes
4answers
71 views

How to do you elaborate the usability testing goal for a simple task?

I'm helping one of our designers to test a simple task on one single page. When I ask him what's your goal for this testing, he said it is to see whether users can find the item or not. It sounds too ...
1
vote
1answer
64 views

Post-Wiki area: How to navigate a repository?

Currently I'm building the housing for a repository of WordPress code. It will be an open source project where the foundation will be housed on GitHub and participation on building the "curated ...
53
votes
10answers
3k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
5
votes
2answers
252 views

Best practice: title, given name, surname form fields in one row?

Is there any conclusive research about having multiple form fields in one row in specific cases? Research about filling in speed (or preferably on conversion rate). I am specifically thinking of the ...
19
votes
1answer
408 views

What happens when gamification is poorly done?

Gamification originally sought to take advantage of the fact that intrinsic, embedded rewards are more effective motivators than external ones. It has also become exceedingly common, but the ...
22
votes
4answers
1k views

Display comments order - best practice

I wonder what is the best comments order on the website. I assume there are two major methods to display comments: from newest to oldest, from oldest to newest. Facebook uses method one and ...
2
votes
1answer
57 views

Any research about “few markets” that expect external links to be opened in new windows/tabs?

Google AdSense, an advertisement service, documents in "Opening the ads in a new window": Generally, it is our policy to not allow Google ads to open in a new window. However, in a few markets, ...
-2
votes
2answers
90 views

Where can I find broad White Papers on Usability Experiments

For example studies on what makes for the most effective shopping cart, how people prefer to view photos in their browsers and on their phone, what people appreciate in a search engine, whether left ...
2
votes
2answers
191 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...
1
vote
6answers
119 views

How to understand what to prototype - why prototype at all?

I recently read a book about prototyping. While it was an interesting read, I am still unable to somehow really understand what the sense of a prototype is or what to prototype for. For example I ...
6
votes
5answers
972 views

Is pop up always bad?

I am involved in a redesign project (web app) where existing system throws quite frequent, random pop ups. These pop ups are used to gather information and also to display information and ...
2
votes
2answers
728 views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
2
votes
1answer
137 views

Have there been any usability studies for finger signing on mobile apps

Ever tried to sign your credit card receipt on a tablet? It takes a bit of getting used to, but since so many coffee shops etc... now use those apps, users are 'getting used to it'. However, what ...
3
votes
3answers
94 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
15
votes
6answers
741 views

UX impact of standard stock photos

It's pretty clear to me that standard stock images (examples 1 / examples 2) don't help to build a brand or identity. Are there any studies about the impact of stock images? Any other thoughts? In ...
3
votes
2answers
138 views

Getting Started with UX Research [closed]

I would like to study photographers' digital workflows. What are some good tools and methods for collecting digital workflow data?
6
votes
2answers
1k views

Best way to organize data gathered during research?

What is the best and most scientific way to organize all the qualtative data gathered during research? I think this is important because with easy to understand research and data, it will be difficult ...
1
vote
1answer
154 views

Where does UX fit into captology, if at all?

I only recently came across the field of research known as captology, where the psychological principles of persuasion is combined with computer technology. Assuming that user experience design ...
8
votes
5answers
379 views

Is autotabbing in forms helpful or harmful?

I work in an environment that makes heavy use of mainframe systems. These systems are costly to maintain, so a decision was made years ago to replace the mainframe with web based systems. As more ...
1
vote
1answer
112 views

How to recommend improving usability of something that doesn't exist yet?

If a website is in an early requirements gathering phase, to what extent can the usability of this site be advised at this stage? I understand that achieving better usability comes from further ...
3
votes
2answers
236 views

Phrasing of diary study prompts to get more user insight

I am in the process of designing a diary study to investigate the interaction between a current software application and its users. I am seeking open-ended data and insights from users that I might ...
22
votes
4answers
1k views

Any Research on User Experience Perceptions of Native Apps vs Web or Hybrid Apps

My organization is looking at developing mobile applications, we have a wealth of web development resources. There are many factors to consider in making the decision of how to develop this ...
3
votes
1answer
120 views

Research regarding Cyclomatic Complexity

Does anyone know of any research papers or applied forms of Cyclomatic Complexity in UX research? Especially in terms of the resulting complexity score being used as a metric for KPI input on UX ...
13
votes
7answers
3k views

Opening website external links in new window — published usability tests

In usability discussions about opening website external links in new windows, with regard to the argument of "keeping users on the site" there are occasionally references to usability studies which ...
1
vote
2answers
97 views

Application startup time [duplicate]

Is there some science going on that tells us lousy developers what users expect from an enterprise desktop-application in terms of application startup time? My application uses a splashscreen that ...
64
votes
7answers
7k views

To use or not to use “Zebra Stripes”, or Alternating Row Colors for Tables

Is there any research out there showing whether or not alternating the row colors for a table increases/impedes the time it takes to parse information? An example can be found at the following ...
4
votes
2answers
212 views

Can SUS scores be used for comparison between different systems?

The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
3
votes
3answers
241 views

Should Focus Group interviews include people of different stakeholder categories?

I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group. This got me ...
6
votes
2answers
496 views

Common screen resolution? (In a business environment)

Inspired by "Common screen resolution?" and a debate at work where I defended the teachings of this site... In the debate we argued about how the business environment differ from home environment in ...
2
votes
4answers
191 views

Ideas and/or research results on the best way to present a lengthy list of chapters

I'm looking for the best way to present a list of chapters on an iPhone. My first stab was to create a vertically scrolling table with a row for each chapter. For example, when showing the chapters of ...
2
votes
2answers
109 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
3
votes
2answers
82 views

studies on passcode/keypad versus password/keyboard?

When designing a tablet-based app that needs it's own extra security, there seems to be a couple of common choices: add a password screen with a keyboard, or use a passcode screen that has a keypad. ...
2
votes
2answers
153 views

Cultural Probe applied to business environment

At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...
5
votes
6answers
176 views

Should tabs changes in a web app be part of the browser history?

I've implemented a JavaScript plugin that tracks tab changes in through the browser history. Here's a brief overview of how it works: Once tab is clicked, the URL hashtag (the part that looks like ...
6
votes
2answers
430 views

What is the purpose behind mouse acceleration?

Windows XP enables it by default, I don't know about vista or 7, in Mac OS X you have to buy a shareware to remove both mouse acceleration AND accelerated scrolling. Why are those things always ...
20
votes
4answers
2k views

Are there any recent studies of the “Keyboard vs Mouse”-issue?

Back in the late 80's, Apple Human Interface concluded that the mouse is faster than the keyboard, objectively. But also that every test person subjectively thought that the keyboard was faster. ...
26
votes
10answers
2k views

Traffic lights: “yellow” is progress, not state

When thinking about how (real-world) traffic lights work, I wonder if there is a more intuitive way to display the yellow light. The meaning of Green and Red are states: Green: Ok, you can go! Red: ...
14
votes
5answers
705 views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...