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1
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0answers
65 views

Any lesson learned or best practices on the UX of a 'Download' button?

My company provides a free edition of a desktop application we developed. Currently I have 'Download' button only on website, and I consider to replace it with one of the following three suggested ...
5
votes
2answers
96 views

Are dial format speedometers more effective than numeric speedometers?

I recently criticized a sketch of a automobile instrument cluster concept that indicated speed with a bar gauge and a numeric readout. I and many others suggested that a dial speedometer was easier to ...
2
votes
1answer
66 views

How to create a UX Research Portfolio?

I am currently applying for UX positions that are mostly orientated around UX research but also include UX design in terms of wireframes, mockups, personas etc. I am now being asked to submit my ...
3
votes
1answer
60 views

What is the latest research on Serif vs. Sans Serif fonts for readability and retention esp. for those with vision issues

I've been told by someone who worked with a researcher that Sans Serif fonts have lots of ambiguity in things like i, 1, l and this causes the eye to need to back and forth (more, presumably than the ...
2
votes
1answer
42 views

What's the difference between “Discovery” and “Usability”?

User Research - Google Ventures I wonder what do you think are the real benefits from doing "Discovery" questions?
2
votes
2answers
191 views

Is it true that people expect tooltips in 'old looking' systems but not in 'new looking' systems?

My hypothesis is that if you have old plain HTML forms, users are more likely to hover over elements and read tooltip texts giving more details about them. But if you style the forms to look ...
2
votes
2answers
110 views

What are the effects of A/B Testing if the user is aware of it?

I went on the same website on two different browsers, and I got two different layout + design. I was being A/B tested. I didn't like that, probably because: I don't like to be part of an experiment ...
1
vote
2answers
73 views

Have high-profile international events had any long-term impact on UX best practices? [closed]

My question is largely inspired by the distressed user who encountered the "Je Suis Charlie edition" of Notepad++ recently. It is obvious that the developer's design decision had a negative impact / ...
3
votes
2answers
108 views

How can I user test a concept without a working prototype?

We are a user centered design agency which is stuffed with many user resarchers. We do test every step of a product and with a wide range of qualitative and quantitative methods, from lab usability ...
0
votes
1answer
43 views

Research Method to measure user's satisfaction through Questionnaire

So, I have a project in gesture, where I proposed some gestures to be used for some action. Let's say it's a hand gesture design to control a menu (menu as in dropdown menu, or main menu in a video ...
4
votes
2answers
213 views

How does changing method of requesting reviews for mobile apps affect the ratings?

I am looking for statistics on how changing how you ask users to rate your mobile app can drastically change user ratings. Other questions have just asked for ways, pros or cons, but I am ...
0
votes
1answer
49 views

Can this UX-related Questionnaire used as it is?

So, I found this page of User Interface Usability Evaluation with Web-Based Questionnaires. I want to make one of them as Questionnaire for the design I made. But I'm confused, is that only an ...
0
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1answer
57 views

Research method for touch gesture design

So, I designed/suggested some gesture for some actions for my college project. The design I made is based on common touch gesture (by common, I mean gesture usual gesture like 'tap with one finger' to ...
0
votes
4answers
93 views

How to do User Research when interviews are impossible?

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...
2
votes
3answers
261 views

Canonical names for GUI design patterns

In communication with colleagues and clients, which authority (website, book, …) should one refer to for canonical names of GUI design patterns (for web pages, mobile apps, desktop applications etc.)? ...
1
vote
2answers
113 views

Dropdown options that open popups

I have a dropdown list (styled like one you'd find in an online form) that changes a user's status. This dropdown list is part of a row in a table of users; each row is one user and each user has two ...
3
votes
1answer
145 views

What percentage of Internet keyboard users are hunt-and-peck typers?

Some people can type without needing to look at the keys. Other people need to look at the keys before pressing a key. I'm curious if there is any published research on the percentage of users that ...
2
votes
3answers
509 views

Using radio buttons responsively

I am working on a project with form design - giving users a choice of 7 options. With prototyping (in Axure), I have found that users using mobile phones seem to have some difficulty selecting radio ...
0
votes
1answer
158 views

What user research data is available on Twitter Bootstrap? [closed]

Has anyone come across any user research or done studies that can show improvement in usability and user experience using the Twitter Bootstrap framework? I would especially be interested in the real ...
2
votes
2answers
145 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
3
votes
2answers
86 views

Grouping participants in a card sort analysis?

Instead of having one large subject pool of card sorting participants, has anyone ever tried segmenting their participants with a supplemental survey to define which persona they may fall into? If so, ...
0
votes
0answers
26 views

what are different approachs to keep user 'in flow' or engaged? [duplicate]

I'm currently reading some papers, some of them are Functional metaphoric approach to be ‘in the flow’ with computer interfaces by Pranav Mistry and Interfaces for Staying in the Flow by B. B. ...
3
votes
1answer
74 views

RX for Tap-phobia? Looking for research on 'back' navigation for mobile

When we're presenting mobile wireframes, we often run into the commentary where you get the 'I think that's too many taps'. This is a variation on the 'everything must be within 3 clicks' myth. I'm ...
2
votes
2answers
244 views

Loading time on mobile apps - user's experience and expectations

Every mobile app that loads data from the internet (and others too) has some time when the app is, well, loading data, and the user has to wait for the operation to finish. My questions are: Is ...
1
vote
2answers
33 views

What would be the best methods to find out the factors that can change customers behaviours who call?

We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
0
votes
0answers
14 views

Is there any research on a Subscription Call To Action button of: Subscribe vs. “View Subscription Options”,etc.?

In our Demo mode we'll show options to start a Free Trial and Subscribe ($). One of the things I want to test is not showing the price, but then I think that if we show Subscribe with no price it ...
0
votes
1answer
109 views

Canceling a User Interview

I made a recruitment error by scheduling an interview with a participant who isn't fit for my study. What is the appropriate protocol for canceling an interview?
0
votes
2answers
42 views

How do you distribute multiple surveys to a limited number of participants and get the right sample size?

My problem is that I need to distribute approximately 10 surveys in the next year to a participant base of about 1,000, and I don't want to spam them. I don't have the means to significantly increase ...
0
votes
1answer
141 views

Metrics to gauge website design visual appeal

I originally asked this question at Graphic Design StackExchange about evaluating the aesthetics of a visual design, but since then found a really interesting study that I thought I should share with ...
0
votes
2answers
109 views

Are users resizing window?

When I calculate some layout positions and sizes in javascript, I always add a listener to recalculate it when user changes the window size. This way I can e.g. always keep a tile square etc. Now I ...
7
votes
3answers
2k views

Statistics or research on browser window size based on the display screen size

There are many sources and references for reports on screen resolution and display sizes for desktop (and mobile), and there are less information about browser window sizes. I think both pieces of ...
0
votes
0answers
20 views

Research citations on the importance of Usability (UX) in Educational Software?

I'm trying to demonstrate the importance of UX in effectiveness of Educational Software So things like: Large Fontsize Multimodal feedback (audio and simple animation on conrrect/incorrect) ...
0
votes
2answers
261 views

Drop-down menu navigated using hand gesture

I wanna put hand gesture on webpage. Usually, in webpage, there's navigation bar that located at the top of webpage. Often nav-bar is in a form of multi-level menu, like drop down menu. And by hand ...
0
votes
1answer
52 views

Competitive usability evaluations: What if I've already done the work?

As a freelance UX designer/consultant with a particular primary industry, I'm thinking of offering a service for usability evaluations of a prospect's site and their competitor's site. Has anyone ...
0
votes
1answer
47 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
8
votes
1answer
616 views

Is there any research with respect to how font-weight affects readability?

Is there any research with respect to how font-weight affects readability? Obviously, there is some relation there, but I'm struggling to make a decision based on any facts. I created a jsFiddle ...
2
votes
1answer
542 views

Research on impact of display ads on UX?

Is there any research on how the kind and amount of display advertisement affects UX and or usability of the site?
1
vote
2answers
382 views

Research on the Usability of Grid Views

I have been trying to persuade my colleagues that viewing, sorting, and searching large lists of data in a grid are less usable than performing those actions on that data in the context where it is ...
19
votes
2answers
654 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
2
votes
3answers
250 views

Responsive website or not given this statistics?

Background I am about to redevelop a health-related website which has the following user statistics: 80% users from hospitals and counties (90% of these use IE8 on Desktop PCs) 20% public users such ...
0
votes
2answers
73 views

Is there any academical research that pertains to CTA importance and efficiency?

I want to find some very respectable research that unveils the importance and efficiency of calls to action.
0
votes
4answers
101 views

How to do you elaborate the usability testing goal for a simple task?

I'm helping one of our designers to test a simple task on one single page. When I ask him what's your goal for this testing, he said it is to see whether users can find the item or not. It sounds too ...
22
votes
1answer
491 views

What happens when gamification is poorly done?

Gamification originally sought to take advantage of the fact that intrinsic, embedded rewards are more effective motivators than external ones. It has also become exceedingly common, but the ...
1
vote
1answer
70 views

Post-Wiki area: How to navigate a repository?

Currently I'm building the housing for a repository of WordPress code. It will be an open source project where the foundation will be housed on GitHub and participation on building the "curated ...
2
votes
1answer
67 views

Any research about “few markets” that expect external links to be opened in new windows/tabs?

Google AdSense, an advertisement service, documents in "Opening the ads in a new window": Generally, it is our policy to not allow Google ads to open in a new window. However, in a few markets, ...
5
votes
2answers
384 views

Best practice: title, given name, surname form fields in one row?

Is there any conclusive research about having multiple form fields in one row in specific cases? Research about filling in speed (or preferably on conversion rate). I am specifically thinking of the ...
1
vote
2answers
198 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
4
votes
1answer
139 views

User acceptance of suggestions from decision-support system

I am looking for research into user acceptance of suggestions that they might receive from a decision support engine (spam filter, for example). Are users more inclined to take the suggestion if it ...
1
vote
6answers
170 views

How to understand what to prototype - why prototype at all?

I recently read a book about prototyping. While it was an interesting read, I am still unable to somehow really understand what the sense of a prototype is or what to prototype for. For example I ...
2
votes
2answers
239 views

User Research: What would be an appropriate way to observe users' true behavior in a very personal environment?

The question is about qualitative research (not tracking or usability testing). Contextual inquiry (for example) is mostly described in the context of "work". Users are being observed while ...