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7
votes
5answers
697 views

Why is high website availability good for UX?

I'm trying to understand how much should I invest in website availability. What impact does a not so good availability (let's say 95% - 18 days in a year) have in User Experience. Why is it that ...
3
votes
1answer
74 views

How to check for Inconsistent Respondents in System Usability Scale (SUS)?

I'm trying to evaluate the validity of the SUS responses- I think it's also called internal reliability or Response bias. How is this done for SUS?
2
votes
1answer
183 views

Is reliability as an important component of a user experience?

I'm asking that because, in my own experience, I sometimes have to use less usable or less featured competitors just because of a poor reliability of the tool of my choice. It makes me think that ...
1
vote
1answer
67 views

What are some examples of things designed/engineered to require no maintenance? [closed]

I've read somewhere that most items that are built by professional engineers (think roads, cars, etc) are built with some kind of maintenance in mind. In other words, things that are built well are ...
0
votes
2answers
1k views

Why do some cars only have a physical lock on the driver side?

I have a car (tsx) and I realize that sometimes I will need to use the physical key instead of the electronic key fob to unlock my car. Such as if there is something wrong with the electronics or my ...
0
votes
1answer
107 views

What's the best type of car key? [closed]

Everyone is familiar with the regular physical key and lock for their car. But nowadays, new cars have all kinds of fancy key fob systems to lock and unlock their car. But what is the best in terms ...