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7
votes
5answers
590 views

Why is high website availability good for UX?

I'm trying to understand how much should I invest in website availability. What impact does a not so good availability (let's say 95% - 18 days in a year) have in User Experience. Why is it that ...
2
votes
1answer
118 views

Is reliability as an important component of a user experience?

I'm asking that because, in my own experience, I sometimes have to use less usable or less featured competitors just because of a poor reliability of the tool of my choice. It makes me think that ...