Registration refers to signing up for a site or service as a user with a username and password.

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94
votes
11answers
14k views

Why should we ask the password twice during registration?

It would be easier to ask for a user's password only once during registration. The problem: The user could make a mistake while typing the password once because of hiding letters. The solution: The ...
69
votes
12answers
12k views

Are people sick of logins?

If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login? If I force the user to login to view some information, ...
40
votes
9answers
3k views

How much information should you ask for when users register?

So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration? On one hand, it would be easier for the users to enter only personal ...
40
votes
2answers
8k views

When to use “join,” “register,” or “sign up”?

For a user, when is it better to be asked to do the following: "Sign In" vs. "Log in" "Join" vs. "Register" vs. "Sign Up" "Sign Out" vs. "Log out" Different websites seem to use them differently, ...
32
votes
18answers
1k views

All my users are from Afghanistan; or, how to get users to correctly fill out a form

I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account, i.e. ...
31
votes
6answers
3k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
28
votes
3answers
2k views

Tick this checkbox if you DO NOT want.. underhanded tactics?

Very often when registering on a new site I see checkboxes with long explanations saying something along the lines of: Tick checkbox if you want to receive newsletters. This is not unusual but a ...
25
votes
14answers
3k views

Should we restrict signup for a service to Facebook accounts only?

There are obvious advantages to limiting sign-ups to a service like Facebook connect - getting a name, age, avatar, etc. without the annoyance to your customers of asking them to fill it all in. We ...
22
votes
5answers
2k views

When form submission fails, password field gets blanked, why is that the case?

I've seen many registration forms where if fields don't pass validation, the password fields are blanked as well. Why is this the case? I understand why you'd blank the password in a login form, but ...
21
votes
2answers
648 views

What's better for invitation emails: a temporary password or a one-time login url?

Our web app allows our customers to invite their collaborators into their account. They can submit the new user's email address, and our app sends the new user an email inviting them to login. Once ...
18
votes
5answers
3k views

Sign up: Double opt-in still best practice? What about mobile?

Everybody knows the normal registration process: Fill in sign up form Wait for email Click confirmation link in email Done (signed in & confirmation by email) IMO this process works because ...
16
votes
2answers
904 views

Should we send both username and password after registration?

After users have registered on a website, should that website send both username and password in their registration confirmation email ?
16
votes
7answers
3k views

What is the most pleasant and fast UX when logging in / registering for a private web-app?

In my case, the openId login is out of the question. The application that I'm working on will only allow corporate users with a given specific email domain to register. The login/register form needs ...
16
votes
5answers
658 views

Which trial experience is better?

Imagine a professional online application in Flash or Silverlight that's being sold for around $15 per person. Which in your opinion is best for the first-time visitor? Give everyone access to all ...
16
votes
2answers
830 views

Making the user login again after registration

Simple question: is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the ...
14
votes
2answers
2k views

Confirm vs. Verify: Is there a difference?

I'm wondering if there is any distinction between using the word confirm versus the word verify. For example, when sending an email to confirm (or verify) a user's account, is it better to call it ...
14
votes
9answers
967 views

What is the most minimal sign up process possible?

I want to let my users get to using the website as fast as possible, so I want to have as minimal a sign up as possible, using progressive profiling to get information later if they want to disclose ...
14
votes
7answers
3k views

“Sign Up” vs “Create an Account”

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign ...
14
votes
7answers
952 views

Registration: Username and password or email and password

During a registration process what would the reasons be for using: username/password or email/password combinations to register the user? Is it a case of identification once in the system (may be ...
13
votes
4answers
901 views

Recording Debit/Credit Card Details at the start of a 'Free Trial'?

Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product? It's one of the things I hate the most about trialing ...
12
votes
10answers
1k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be omitted. All of these look important except 'Tell us something about yourself.' Currently used fields are: User Password Company ...
12
votes
4answers
2k views

Where should we redirect users to after sign up?

I'm working on a service project like Invision, Trello or UX Pin. The home page is just for showing what our service is about and we have a Profile page which is like Dashboard. I just wonder what's ...
11
votes
4answers
533 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
11
votes
5answers
2k views

Pros and Cons for having same form for login, register and forgotten password

I have notice some sites have the same form for login, register and forgotten password. Below the form you have 3 buttons i forgot my password register log me in What are the pros and cons on ...
10
votes
4answers
257 views

When to ask for registration

I'm designing an iOS app to order groceries online. I have a doubt about when ask for registration. To proceed at payment you must be a registered user. One can use an app like this several times and ...
10
votes
2answers
299 views

How to enhance user profile information (add a user nickname) after the fact?

One of the websites I administer has had an active user registration and log in for a long time, which was mostly used to confirm users and send merchandise. So far, there has been no user to user ...
10
votes
4answers
2k views

Social Login adoption vs Traditional Login

I have implemented janrain's social login on my website. I am wondering how important it is to include a traditional login (email/password) system. I believe there may be a significant percentage of ...
10
votes
7answers
1k views

How to handle “forgot password” when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
9
votes
3answers
473 views

Is it user-friendly to ask the user their religion upon registration?

My app needs to know the user's religion to show the appropriate holidays in their calendar. For example, it won't show Christmas if the user is a Muslim. The problem is that users may find it very ...
9
votes
9answers
482 views

barebone registration: is password repitition and captcha really essential?

If you design a barebone registration form which only requires email address and password as essentials can you omit the password repetition and captcha without too much technical trouble? I ...
9
votes
5answers
3k views

Should registration be optional on an e-commerce site?

I am developing an e-commerce web site which will sell tourism services (airport transfer, accommodation, excursions, etc.). I am on a path here that I need to decide if I will provide a membership ...
9
votes
7answers
480 views

How can we communicate the ability to use the same login credentials across multiple sites?

We currently own siteA.com and have a pretty big user base. We are now planning to introduce siteB.com and siteC.com into the mix. Since we want to end up with a "network of sites" and make things ...
9
votes
12answers
898 views

Which to show first: login or register screen or both?

I have a site for which I am working to improve user onboarding. What happens now is that when a user does some action that requires him to be logged in, I make a jQuery popup come up telling him to ...
9
votes
6answers
376 views

Should I use a timer on a registration page to reserve seats?

I'm working on an online registration system for my company that allows our customers to register for events. Once the customer has selected their seats and signed in, we "reserve" the seats, ...
9
votes
4answers
601 views

Subliminal user registration

I'm developing a forum/community board and I want to avoid registration forms. So I decided to make user registration almost implicit. What I mean is, if an unregistered user is about to do something ...
9
votes
6answers
272 views

Is the idea of user registration flawed if we can't provide any real value for it?

I work in a newspaper publishing company and currently, all the contents in our site is free and no user registration is required. Recently, the lifestyle column team propose to implement a small and ...
9
votes
3answers
207 views

Evaluation period with or without license key?

Are there any studies that indicate whether there is a negative effect of requiring users to apply for and enter a license key to e.g. a 30 day evaluation of (non-SaaS) software? My feeling is that ...
8
votes
4answers
252 views

How long should a confirmation link be valid?

How much time should we give a newly registered user to click the confirmation link sent by email? I can't find any best practise on how long a confirmation link should be valid. Thanks for sharing ...
8
votes
2answers
886 views

Website registration/login process with highest success rate? [duplicate]

I'm looking for data about how to implement a registration and login process for a new website. We are currently considering four options: Login with email address and password that is stored in ...
7
votes
3answers
819 views

Should user registration be tabbed or part of a multi-step form?

I am trying to find a good way to design my registration form. I have looked at the idea of having multiple steps for the form. Or using a tabular layout. Both of pros and cons. I am wondering which ...
7
votes
2answers
430 views

What is the name of the button that lead to a login and register page (one page)?

I have a page that serve both login and register. I put the two form side by side (login form to the left, register form to the right). In menu header, there would normally be button that lead to ...
7
votes
6answers
3k views

Is it better to ask for 'full name' or 'first name' and 'last name' in a registration form? [duplicate]

Possible Duplicate: I want to make name input one field instead of first name/Last name. Wise? Worth it? I want to know that whether full name or first name and last name is better to ask ...
7
votes
4answers
1k views

Ways to avoid online contest voting fraud … is SMS account verification too much to ask?

Mitigating Cheating & Voter Fraud in Online Contests… We run online contests of various sorts that involve users voting on entries (usually one vote per user per day). The prizes range from ...
7
votes
3answers
343 views

Where do users expect to find the “create new account” functionality?

I'm developing a website where users will be able to sign in, and thus they need to be able to register. Is it sufficient to include the registration functionality (or link to it) on the sign-in ...
7
votes
4answers
708 views

Email confirmation after paid user registration

We are developing a website where user registration is paid. My confusion is regarding, whether an email with activation link needs to be sent after the registration is complete (payment is part of ...
7
votes
1answer
173 views

Is it better to force sign in before or during restricted forms?

I am building a form that will require a person to be signed in to successfully post. Filling out this for is ESSENTIAL to my web application, so I really want to make it as painless as possible - ...
7
votes
3answers
76 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. ...
7
votes
3answers
3k views

Should my app send a confirmation email on user registration?

I'm grappling with the user registration experience for my application. I'm considering this model: User enters... Username Password Password confirmation Email address The app displays a ...
7
votes
3answers
347 views

Email first registration

I'm wondering how to structure our signup process. We really need email verification, so the idea is that instead of having the classic 'register then verify' process, we ask for the email first, and ...
6
votes
4answers
926 views

Deliberate Barriers to Entry in Web Design

ACHICA.com has taken the "members only club" concept to a level I've never seen online; you can hardly view anything on the site without registering. This is the first time I've seen barriers to entry ...